Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Pet Concierge Chicago logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%86+13.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Pet Concierge Chicago

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 59 dog walkers · 5.0★ from 60 Google reviews

📞 Call (773) 350-5109Request a call backWebsite ↗

Report card

Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pet Concierge Chicago is better than 99% of dog walkers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pet Concierge Chicago is better than 97% of dog walkers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pet Concierge Chicago is better than —% of dog walkers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pet Concierge Chicago is better than 86% of dog walkers.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pet Concierge Chicago is better than 100% of dog walkers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pet Concierge Chicago is better than —% of dog walkers.–
—

Reviews for your job

Customers hired Pet Concierge Chicago for 2 kinds of job.

Pet Concierge Chicago for dog walking

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog walking”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Dog walking”

ArbraLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hazel has 3 weekly walks with this team while I’m at the office, and we’ve had a great experience. I love that they assign a consistent pair of sitters who know her well and can back each other up if one is unavailable, so we’re never left hanging. Hazel adores them, and it’s obvious they truly care for the pets…

Reasonable priceDog walkingDog sitting (in-home)
Betty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve been using Pet Concierge Chicago for weekly walks and it’s been such a relief. Our dog is happy, the same familiar sitters come each week, and we always get a nice update with photos after the walk. The team is also very communicative, which makes everything feel easy and reliable.

Great priceDog walking
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I continue to have great experiences with Alby both for overnight care when I'm traveling and regular walks for my energetic dog, Janet. I especially appreciate the detailed updates that come with each visit. Emmy, Ellen, and Julia were especially great this weekend - responsive, caring, and flexible - as I…

Reasonable priceDog walkingDog sitting (in-home)
Brittney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My dog and I LOVE using this team for many reasons! This is not Uber for pets – we get a team of sitters with one point of contact to coordinate care! You simply request the services you need, and one of your pre-approved sitters will show up ❤️ The fact that they are W-2 employees of the company also puts my mind…

Customer photo from Brittney's review
Great priceDog walking

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog walking4—
Dog sitting (in-home)3—

Compare with

Chicago Adventure Pack logoChicago Adventure PackExperts Score 99Chicago · 5.00★Sparky Steps logoSparky StepsExperts Score 99Chicago · 5.00★Millennium Dog Walkers & Pet Care in Chicago! logoMillennium Dog Walkers & Pet Care in Chicago!Experts Score 96Chicago · 4.95★