Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Pet Place logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%89+23.2Value 15%100+15.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Pet Place

Romeoville, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.9★ from 74 Google reviews

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Report card

Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pet Place is better than 93% of pet boarding facilities.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pet Place is better than 89% of pet boarding facilities.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pet Place is better than —% of pet boarding facilities.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pet Place is better than 100% of pet boarding facilities.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pet Place is better than 100% of pet boarding facilities.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pet Place is better than —% of pet boarding facilities.–
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Reviews for your job

Customers hired Pet Place for 6 kinds of job.

Pet Place for dog daycare

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog daycare”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Dog daycare”

Golf2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Pet Place is amazing! The outdoor play area is HUGE compared to other dog daycares we've tried. I love that the dogs get to run around on real grass instead of being stuck inside all day. The facility is always clean, and everyone we've met has been so welcoming. Our dog comes home happy and tired!

Great priceDog boardingDog daycare
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This place is absolutely amazing. The staff were incredible in the facility is awesome. I received not only multiple updates via text but pictures too throughout the day. My puppy had such a great time! She was thoroughly exhausted by the time she got home she straight up passed out within minutes of being. I…

Reasonable priceDog daycare
Nadine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Can’t say enough good things about Hope and the rest of the staff at The Pet Place. Our puppy gets so excited to go so he can see and play with his friends and he comes home tired! A win/win for us! The place is always so clean and staff is friendly. They send multiple photos of the dogs throughout the day. I…

Reasonable priceDog daycare
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Gravy has loved going to Pet Place! They send us updates throughout the day to let us know how he is doing. The staff is very caring and friendly. I’m so happy we found this place!

Great priceDog groomingDog daycare
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have used pet place for daycare and boarding and we are so happy we found them! The owners and the entire team are wonderful. Our dog can have a tricky temperament, and they have really taken the time to get to know him, learn his behaviors and collaborate with us to provide the best care for him. Their…

Reasonable priceDog boardingDog daycare
Jake9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We recently moved to the area from out of state and have been trying to find a new daycare/boarding facility for our golden. After trying a few different daycares, we found PetPlace. Every interaction we’ve had with PetPlace has been top quality. From the owner texting me back after hours to book our first stay, to…

Dog boardingDog daycare
Lauren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am extremely happy to have found this place! It’s a beautiful, clean facility, with lots of amenities for my dog. Not only that, but I have never felt safer leaving my dog in their care! Amazing, attentive, and loving employees!

Reasonable priceDog groomingDog daycare
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I can’t say enough good about Pet Place! My older dog hasn’t been boarded anywhere but the vet, and at that only twice. I was looking for a place with a little more interaction and attention to her specific needs. The ladies at Pet Place were better than I could have hoped for! I know Maggie was well taken care of…

Great priceDog boardingDog daycare
MaryannLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Day care has not been a necessity for us, but I've been looking for a reasonably and fun way to keep our senior pup socialized and active, especially during winter months. Today was our first visit. She had a blast. Loved the updates that were texted throughout the day and the reservation process, drop off and pick up were all a breeze. We will be back!!

Reasonable priceDog groomingDog daycare
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very caring and knowledgeable about our dogs. Post and send pictures and updates for both daycare and boarding. Love this place and the folks that work there!

Reasonable priceDog boardingDog daycare
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After the recent passing of my wife, I found myself needing extra support while working full time. One of my main concerns was ensuring my dog, Bunsen, was well taken care of during the day. This led me to search for a doggy day care that I could truly trust to look after him. Fortunately, I found The Pet Place.…

Great priceDog daycare
shanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pet Place is the absolute best care for our puppy . I love the photo updates during her stay. She comes home so happy & STILL CLEAN !

Great priceDog daycare
Maggie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been taking our dog scooby to the pet place since June and we all love it. This is our first time using a dog boarding business and I feel so at ease when we drop him off. He loves to play there and get social time with other dogs. The pet place communication is awesome too always getting texts about how he…

Great priceOther pet daycareDog boardingDog daycare
MaryAnn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pet Place is the first (and only) place we will board Jango. The owners and staff are amazing. The activities they plan are so creative and fun. Every time we pull into the lot, Jango can't get into the building fast enough. Definitely recommend!

Dog groomingDog boardingDog daycare
Ravana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My dog, Haley absolutely loves it here! The staff is very friendly and helpful. Every day i get texts including photos of Haley living her best life! Wonderful place all around!

Great priceDog boardingDog daycare

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog boarding17—
Dog daycare15—
Other pet boarding5—
Dog grooming4—
Other pet daycare3—
Cat boarding2—

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