PET SERVICES · ANAHEIM, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%1+0.4Reliability 19%4+0.7Value 13%16+2Momentum 10%1+0.1Track record 9%54+4.7Accountability 6%99+6.2Experts Score= 14Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.14SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%1+0.4Reliability 19%4+0.7Value 13%16+2Momentum 10%1+0.1Track record 9%54+4.7Accountability 6%99+6.2Experts Score= 14Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.14SCOREPet Star Grooming (Bow & Meow)
Better than 5% of pet services · #38 of 40
4.6★148 Google reviewsGoogle star rating as shown on Google Maps.
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
16.7%1–2★ in 2 yrs (avg 5.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Pet Star Grooming (Bow & Meow) for dog anal gland expression
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 48/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog anal gland expression”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Dog anal gland expression”
★★★★★ Jennifer · 6 months ago
I know my dog can be a bit dramatic and fussy when it comes to grooming but Pet Star did an amazing job. We got the Mini Groom and I am so happy. Will definitely be bringing my dog back. (Before and after pics!)
Great priceDog ear cleaningDog anal gland expressionDog grooming
★★★★★ Jae · 10 months ago
Such an awesome job by Pet Star team on our 4mo old standard poodle! It was our pup's first grooming experience after some light trimming done at home. She came out looking so fresh and smelling clean beyond our expectation. Glad we found such professional groomers that understood our exact needs. Very positive…
Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
★★★★★ Juan · 11 months ago
Both my German Shepherd and Poodle came out great.
Reasonable priceDog ear cleaningDog anal gland expressionCat grooming and styling
★★★ Lorena · 7 months ago
Rating only, no written review.
Great priceDog ear cleaningDog anal gland expressionCat grooming and styling
★★★★★ Phoebe · 10 months ago
Rating only, no written review.
Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
vs category
Blue = Pet, grey = pet services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 40%Reasonable 50%Overpriced 10%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%1+0.4Reliability 19%4+0.7Value 13%16+2Momentum 10%1+0.1Track record 9%54+4.7Accountability 6%99+6.2Experts Score= 14Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
1
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
4
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
16
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
1
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
54
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
99
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+1 / −0
Professionalism
+2 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+1 / −0
