Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers frequently praise the facility's spaciousness, cleanliness, and staff friendliness, noting that groomers handle anxious or large dogs with patience and that self-wash stations offer convenient amenities. Recurring positive themes include professional grooming results and helpful communication during appointments. However, several low-star reviews highlight inconsistencies between advertised and actual closing times, rigid policies regarding late arrivals, and a lack of accountability when dogs are injured during service.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
327 Google reviews we collected
Phrases our text analysis found in 243 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 243 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He cleaned up nicely and the staff were so nice and friendly to the dogs.”
“Staff is not very courteous and not very communicative!”
“I took all three of my dogs to Pet Bar to be groomed, and we had such a great experience!”
“TWO THUMBS DOWN AND ONE STAR RATING FOR THIS AWFUL BUSINESS!”
“Would highly recommend this place to anyone looking to go on there own or if there looking for someone to do all the work for them!”
“The very next day, one of the owners personally reached out with the sweetest text message and a video filled with photos and clips of both Yogi and S…”
“The self wash station is incredibly affordable plus the facility has very nice equipment.”
“…’ve been doing it ourselves lately, but petbar was so accommodating, communicative and did a great job!…”
“Their kindness, patience, and genuine love for animals go so far beyond grooming.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired petbar Boutique Arcadia for 8 kinds of job. Pick one to see what they paid and said.
Awesome place and so big! He cleaned up nicely and the staff were so nice and friendly to the dogs.
This was a wonderful place to self wash my pug, I love the tubs & private rooms to blow dry. The staff is very thoughtful.
First time coming here and they took great care of my Benji! They are also really polite and friendly!
This place is really great! I've been once for full service grooming and Lauren did a fabulous job with my doodle. I went yesterday to use their self-service dog wash station since they give you the first wash free. Even though it was self-service, Tiffany was super helpful and showed me how everything worked and…
Lauren does such a great job with Theo every time. He is a very shy boy but she understands him and knows to take things slowly. His perfect haircut afterwards is just a bonus. That you Lauren and PetBar!
I love how clean the place it. They had towels which I had forgotten which was very helpful. It’s very spacious for my medium sized German shepherd Husky and I. I will say I did bring my own dog wash, I felt the dog wash there is very watered down and I like the see the bubbles on my dog but the condition made my…
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 27 | — |
| Dog bathing and blow dry | 17 | — |
| Dog nail trimming | 14 | — |
| Dog teeth brushing | 10 | — |
| Dog full service grooming | 9 | — |
| Dog grooming and styling | 3 | — |
| Dog ear cleaning | 3 | — |
| Dog anal gland expression | 2 | — |
4.8 ★★★★★ 327 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We love Hailey!!! She is great with Moo and Chula
Awesome place and so big! He cleaned up nicely and the staff were so nice and friendly to the dogs.
This was a wonderful place to self wash my pug, I love the tubs & private rooms to blow dry. The staff is very thoughtful.
First time coming here and they took great care of my Benji! They are also really polite and friendly!
This place is really great! I've been once for full service grooming and Lauren did a fabulous job with my doodle. I went yesterday to use their self-service dog wash station since they give you the first wash free. Even though it was self-service, Tiffany was super helpful and showed me how everything worked and could not have been nicer (and I had lots of questions). Really excellent customer service. I will definitely continue to utilize their services.
Lauren does such a great job with Theo every time. He is a very shy boy but she understands him and knows to take things slowly. His perfect haircut afterwards is just a bonus. That you Lauren and PetBar!
I love how clean the place it. They had towels which I had forgotten which was very helpful. It’s very spacious for my medium sized German shepherd Husky and I. I will say I did bring my own dog wash, I felt the dog wash there is very watered down and I like the see the bubbles on my dog but the condition made my baby feel super soft. They have a strong commercial blower which my dog didn’t like so they had a smaller blow dryer which she delt with. Cleaned my dogs ears for the first time and finished her off with some doggie perfume. I did leave a little mess but they were so kind about it all. I know some other places are probably cheaper but this place seems really nice and super close, probably will go again.
Always a fantastic experience at PetBar. The dogs look beautiful after their baths, the staff is friendly, and the bathers and groomers are experienced and compassionate.
I took all three of my dogs to Pet Bar to be groomed, and we had such a great experience! They’re always a little nervous going to the groomer, so I especially appreciated being able to see them on the video camera when I came to pick them up. All three were snuggled together, sound asleep while the groomer worked on another dog. I loved knowing they were comfortable and relaxed instead of sitting in kennels. I even got to watch as the groomer put their leashes on to bring them out to me, and all three were jumping around, loving on her. That told me everything I needed to know—they clearly felt safe and well cared for! They came home incredibly soft, fluffy, and happy. Such a great experience for all three of them. We will definitely be back!
Love PetBar and the staff. Lauren does an amazing job on our 2 schnauzers! You can tell they love her which gives me peace of mind as well. We have been coming here for over a year and will continue to come see Lauren for a long time!
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
