Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Petco Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty99−0.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Petco Grooming

Cedar Rapids, IA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 131 pet services · 4.7★ from 111 Google reviews

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Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Petco Grooming is better than 69% of pet services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Petco Grooming is better than 66% of pet services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Petco Grooming is better than 99% of pet services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Petco Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Petco Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Petco Grooming is better than 78% of pet services.B
78

Reviews for your job

Customers hired Petco Grooming for 8 kinds of job.

Petco Grooming for dog full service grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog full service grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Dog full service grooming”

Brent15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very nice job grooming our dog thanks!!

Dog ear cleaningDog groomingDog bathing and blow dry
DevinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience. Then women helping explained the options well, my dog is a senior golden retriever and she seemed happy after. Looked good, smelled good. Comparable price to other places I have went.

Reasonable priceDog groomingDog bathing and blow dryDog teeth brushing
Dawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have two 8 y/o Puggles that have been groomed here since they were puppies. Lisa has been their groomer from the beginning. The girls love Lisa and Petco always does an amazing job. We love Jazzmyn and Kristy and everyone in the grooming area!!

Customer photo from Dawn's reviewCustomer photo from Dawn's reviewCustomer photo from Dawn's review
Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
TerriLocal Guide · 232 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My pet kiddos love Carrie O and all the staff at the Marion Petco. All I have to do is say, Carrie O or Petco and the are ready to go. The offers are great and the perks worth it. Petco is my preferred pet place!

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Harper and I had a great experience at Petco Grooming. Riley, Harper’s groomer is very patient and kind with her. He does a fantastic job of grooming her the way I want and she always looks so beautiful afterwards. I would highly recommend Riley to groom your dog!

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
MichaelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Good service as always. I trust Carrie with taking care of my pup.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
LandaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had exceptional service taking my large dog for the first time. He was groomed to instructions and above. Will be coming back. Hopefully it will remain consistent.

Great priceDog full service grooming
BarbLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christy is our groomer for chewy our 3 year old labradoodle. She’s awesome. Chewy loves going and he always looks amazing. She goes above and beyond caring for chewy especially after a bad experience at another place. We love petco and Christy is awesome.

Customer photo from Barb's reviewCustomer photo from Barb's reviewCustomer photo from Barb's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
Marvin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Reasonable priceDog ear cleaningDog bathing and blow dryDog full service grooming
JenniferLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceDog ear cleaningDog anal gland expressionDog grooming
Denise10 months ago★★★★

Rating only, no written review.

Reasonable priceDog ear cleaningDog full service groomingDog nail trimming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 71%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming19—
Dog bathing and blow dry15—
Dog nail trimming15—
Dog ear cleaning13—
Dog full service grooming11—
Dog anal gland expression6—
Dog teeth brushing6—
Dog grooming and styling2—

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