Carole DelVecchio8 reviewsTotal number of Google reviews Carole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional job on my windows!!! They look beautiful!
Pete's Cleaning Service
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%86+13.1Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 54 apartment cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 83%
5.0 ★★★★★ 105 Google reviews · 23 photos
99%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
64%reviews answered by the owner
Oct 2026latest review
Pete's Cleaning Service at a glance
Customers describe the company as professional, punctual, and efficient, noting that staff are courteous and respectful of property. Services include window cleaning, deep cleans, carpet shampooing, gutter maintenance, and floor or upholstery cleaning for residential and commercial clients. Reviewers highlight quick response times, flexible scheduling, and thorough work that meets or exceeds expectations. One lower-rated review mentioned a crew arriving later than expected, though the final work quality was still considered satisfactory.
- Google rating: 5.0 out of 5 from 105 reviews (99% five-star).
- Reviews on this page: 105 Google reviews (83 with written comments, 5 with photos).
- Owner responses: the business replied to 64% of reviews.
- Most recent review: October 15, 2026.
- Service: Apartment Cleaning Service serving Philadelphia, Pennsylvania.
Data from Google, last updated October 25, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pete's Cleaning Service: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pete's Cleaning Service: 99/100 on this factor. Category median: 94.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pete's Cleaning Service: 99/100 on this factor. Category median: 95.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pete's Cleaning Service: 86/100 on this factor. Category median: 100.A
86
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pete's Cleaning Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
105 Google reviews we collected
- 5 stars10499%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
- Praise170100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price125%
- Reasonable250%
- Overpriced00%
- Not sure125%
Topic share
How often each topic comes up in the written reviews
- Quality & results5231%
- Staff & attitude3822%
- Would recommend3822%
- Speed & response2716%
- Price & value64%
- Honesty & trust64%
- Communication32%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, courteous , pleasant and did an exceptional job.”
“Pete was very helpful in scheduling a deep clean and carpet shampoo.”
“Highly recommend Pete’s Cleaning for any cleaning services you need and will be using again!”
“Pete and his team were prompt, efficient with their time, and did an incredible job getting my place ready for move in!”
“The deep clean they performed exceeded my expectations for a reasonable price and I would absolutely recommend them to othere.”
“I was looking for a reliable company for deep clean of my new apartment before moving in.”
“Communication is easy and responsive, and any special requests are handled quickly and thoroughly.”
People customers mention
- Joe 4 reviews
- Joey 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Lee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Professional, courteous , pleasant and did an exceptional job. Worth every penny. Would definitely refer them and use them again
JessLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Pete and his crew did a post-closing clean of a house we just bought and they did an awesome job!! We will definitely be using them for regular cleaning. Highly recommend!!
Great price
Caitlyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was looking for a reliable company for deep clean of my new apartment before moving in. Pete was very helpful in scheduling a deep clean and carpet shampoo. Pete and his team were prompt, efficient with their time, and did an incredible job getting my place ready for move in! The kitchen is spotless and my carpets…
Reasonable price
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
I would give this company 4 out of 5 stars. The crew arrived later than expected, but once they got here, they were professional, friendly, and worked efficiently. Three team members cleaned the windows, and they did a great job. My windows look clean and look much better. Overall, I was very pleased with the…
Alexa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Pete and his entire team were wonderful! The house smells amazing and looks so clean. Would definitely recommend! ⭐️⭐️⭐️⭐️⭐️
Patty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Pete’s cleaning service did a great job! I wanted my gutters cleaned and took a chance on them after viewing their company online. They answered my initial call and scheduled me for a few days later. They were very prompt and completed the job in a timely manner and cleaned up any debris
Photos
Customer reviews
5.0 ★★★★★ 105 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Rosemary Franco3 reviewsTotal number of Google reviews Rosemary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDid excellent fall cleaning. Exactly what I asked them to do.
- Price assessment: Reasonable price
Lee Smith3 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional, courteous , pleasant and did an exceptional job. Worth every penny. Would definitely refer them and use them again
Holly KiernanLocal Guide · 22 reviewsTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and friendly. Job well done!
Jess GulashLocal Guide · 31 reviewsTotal number of Google reviews Jess has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePete and his crew did a post-closing clean of a house we just bought and they did an awesome job!! We will definitely be using them for regular cleaning. Highly recommend!!
- Price assessment: Great price
Caitlyn Collins4 reviewsTotal number of Google reviews Caitlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was looking for a reliable company for deep clean of my new apartment before moving in. Pete was very helpful in scheduling a deep clean and carpet shampoo. Pete and his team were prompt, efficient with their time, and did an incredible job getting my place ready for move in! The kitchen is spotless and my carpets feel new! Highly recommend Pete’s Cleaning for any cleaning services you need and will be using again!
- Price assessment: Reasonable price
Carol Smith1 reviewTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI would give this company 4 out of 5 stars. The crew arrived later than expected, but once they got here, they were professional, friendly, and worked efficiently. Three team members cleaned the windows, and they did a great job. My windows look clean and look much better. Overall, I was very pleased with the quality of their work and would consider using them again.
Matthew Montera6 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job deep cleaning the house
Alexa Gable4 reviewsTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePete and his entire team were wonderful! The house smells amazing and looks so clean. Would definitely recommend! ⭐️⭐️⭐️⭐️⭐️
Kim Haggert7 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job on our windows and gutters. Would recommend!
Business details
- Phone: (856) 485-0945
- Website: petescleaningnj.com
- Service area: Philadelphia, PA