Experts Reviews · Company report
Peterman Brothers Heating, Cooling, Plumbing, and Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%94+24.5Value 15%80+12.2Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Peterman Brothers Heating, Cooling, Plumbing, and Electrical

Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 134 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peterman Brothers Heating, Cooling, Plumbing, and Electrical is better than 95% of HVAC contractors.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peterman Brothers Heating, Cooling, Plumbing, and Electrical is better than 94% of HVAC contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Peterman Brothers Heating, Cooling, Plumbing, and Electrical is better than —% of HVAC contractors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Peterman Brothers Heating, Cooling, Plumbing, and Electrical is better than 80% of HVAC contractors.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peterman Brothers Heating, Cooling, Plumbing, and Electrical is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Peterman Brothers Heating, Cooling, Plumbing, and Electrical is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired Peterman Brothers Heating, Cooling, Plumbing, and Electrical for 5 kinds of job.

Peterman Brothers Heating, Cooling, Plumbing, and Electrical for HVAC system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#75 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “HVAC system maintenance”

RandyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Levi has always been an amazing technician for us!!! We greatly appreciate his professionalism!!🎉🎉🎉🎉

Paid $1,000–1,200Reasonable priceHVAC system maintenance
ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Reasonable service call and fix the problem correctly and the right way

Paid $1–200Reasonable priceHVAC system maintenance
Angie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Professional polite and did an awesome job

Paid $1–200HVAC system maintenance
ChrisLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ashley performed the fall checkup on my furnace today. She was very professional and thoroughly explained everything.

Great priceHVAC system maintenance
Melanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Explained as he went along. Asked numerous times if I had any questions.

HVAC system maintenanceA/C system maintenance
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Peterman is a great company to work with. I've used them many times and they are my first go to when something needs repairs. Cody was great, very polite, knowledgeable, just all around trustworthy guy. Can't recommend Peterman enough!

Paid $5,000+Great priceHVAC system maintenance
Derek7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The tech was on time and professional, and took care of the problem. Great Job!!!!

HVAC system maintenance
Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Spencer was polite and courteous

Reasonable priceHVAC system maintenanceA/C system maintenance
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Abby, presented herself well and seemed to be knowledgeable about our system and did a thorough job of inspecting and cleaning.

Paid $1–500Reasonable priceHVAC system maintenance
john6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick was awesome. very patient and very informative and offer great advice on our HVAC service no pressure sales on new products. Just offered advice. Great experience working with Nick.

Great priceHVAC system maintenanceA/C system maintenance
Jeffrey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian did a great job. He was on time. He communicated with us effectively while he was working and he took time to answer questions and explain his recommendations. I don't know how this service call could have been better.

Paid $1–500Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
Collin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service!!!! Danny was incredible! He communicated very well, was respectful, and presented himself as the utmost professional!!

Paid $1–500Reasonable priceHVAC system maintenance
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough and efficient.

Paid $1–500Great priceHVAC system maintenanceA/C system maintenance
Patti12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Rating only, no written review.

Great priceHVAC system maintenance
Paul2 months ago★★★★★

Rating only, no written review.

Not sureHVAC system maintenance
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $1–500Great priceHVAC system maintenance
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $1–500HVAC system maintenance

Price

$196-39% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 60%Overpriced 5%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance30$39–$393
HVAC system maintenance17$37–$295
Heating system maintenance2$39–$251
Heating system repair2$166–$1.2k
A/C system repair2$209–$786

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