iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%77+10.9Replies to reviews 7%95+6.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 61 stump removal servicesiPosition by Experts Score among all companies we track in this category. · better than 20%
4.9★★★★★90 Google reviews · 23 photos
97%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently highlight punctuality, thorough cleanup, and professional arborist-led services for tree trimming and removal. Recurring themes include fair pricing, clear communication, and careful consideration for property and neighbors. The sole criticism involves a missed voicemail that led one customer to seek alternative services.
Google rating: 4.9 out of 5 from 90 reviews (97% five-star).
Reviews on this page: 90 Google reviews (80 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 1, 2026.
Service: Stump Removal Service serving Orange, California.
Data from Google, last updated November 3, 2026.
Score profile vs other stump removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Peterson's Tree Works IncStump Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peterson's Tree Works Inc: 91/100 on this factor. Category median: 97.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peterson's Tree Works Inc: 89/100 on this factor. Category median: 97.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Peterson's Tree Works Inc: 77/100 on this factor. Category median: 100.B
77
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peterson's Tree Works Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Peterson's Tree Works Inc: 95/100 on this factor. Category median: 75.A
95
Bar = this company · dark tick = category median.
Star ratings
90 Google reviews we collected
4.9of 5
5 stars8797%
4 stars11%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
100%praise
Praise133100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price520%
Reasonable1976%
Overpriced14%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3728%
Staff & attitude3426%
Speed & response2418%
Would recommend1814%
Price & value118%
Honesty & trust65%
Communication32%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always on time, they do an excellent job and clean up all trimmings.”
“The workers are courteous, respectful of property, arrive on time, and clean up the areas where they have worked.”
“Peterson's responded quickly after I reached out for a consultation, set up a meeting to provide an estimate, and then the work was performed in just…”
“Hard workers, clean considerate and we can recommend them highly.”
“Peterson's Tree Works provided a reasonable bid, showed up precisely at the appointed time and expertly did what they said they would do.”
“Peterson’s Tree Works is the only tree trimmer we trust with our tree care and maintenance.”
“The crew was very professional, knowledgable and easy to work with.”
People customers mention
Arborist4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Peterson's Tree Works Inc for 4 kinds of job. Pick one to see what they paid and said.
JJOHN6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
We’ve used Peterson’s for years. Always on time, they do an excellent job and clean up all trimmings. They are Arborist, not just tree trimmers
Reasonable priceTree trimming & pruning
JJan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Have been using them for firewood delivery and stacking neatly for many many years! Excellent service! Employees are exceptionally nice!
Great price
KKathy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
We were delighted with the work done. Peterson has been our go to for the years. This huge maple tree was diseased and Peterson's crew is top-notch. Hard workers, clean considerate and we can recommend them highly. Thanks to the whole crew.
Reasonable priceTree stump removalTree removal
TTimLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Really an amazing group of experts. From the visit by a credentialed arborist (we learn about the condition of our trees) to the amazing shaping of our trees each year, we wouldn't go elsewhere. Tried tacking the trim onto the Mow & Blow guys but came back to Peterson's and have stayed over the years.
KKevin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Peterson's responded quickly after I reached out for a consultation, set up a meeting to provide an estimate, and then the work was performed in just a few days after initial contact. The staff showed up as promised on time and completed all the work. We love how the tree looks after trimming. Thank you!
Tree trimming & pruning
CChris8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Peterson's Tree Works has been trimming our 4 Queen Palms for MANY years. The workers are courteous, respectful of property, arrive on time, and clean up the areas where they have worked. They are all personable. In the past, they have removed several firestick trees/trunks. We highly recommend Peterson's!
Great priceTree stump grindingTree trimming & pruningTree removal
We’ve used Peterson’s for years. Always on time, they do an excellent job and clean up all trimmings. They are Arborist, not just tree trimmers
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · a day ago
John, you put it well: caring for a tree takes more than cutting branches, and that's the knowledge our certified arborists bring to every trim. Thanks for trusting us all these years, and for noticing that we haul off every last trimming before we leave. — Tanner Peterson, ISA Certified Arborist WE-15767A
J
Jan Herrick7 reviewsiTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Have been using them for firewood delivery and stacking neatly for many many years! Excellent service! Employees are exceptionally nice!
Price assessment: Great price
Response from the owner · a day ago
Jan, it's been a joy delivering firewood to you for so many years, and a tidy, neatly stacked pile is the finish our guys like to leave. Hearing that the team comes across as exceptionally nice made my Sunday. — Tanner Peterson, ISA Certified Arborist WE-15767A
K
Kathy Jagodnik4 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
We were delighted with the work done. Peterson has been our go to for the years. This huge maple tree was diseased and Peterson's crew is top-notch. Hard workers, clean considerate and we can recommend them highly. Thanks to the whole crew.
Price assessment: Reasonable price
Services: Tree stump removal, Tree removal
Response from the owner · 2 days ago
Kathy, taking down a huge diseased maple is serious work, and I'm glad the crew kept things clean and treated your property with care. Thank you for making us your go-to over the years and for the kind words about the whole team. — Tanner Peterson, ISA Certified Arborist WE-15767A
T
Tim BuddLocal Guide · 40 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Really an amazing group of experts. From the visit by a credentialed arborist (we learn about the condition of our trees) to the amazing shaping of our trees each year, we wouldn't go elsewhere. Tried tacking the trim onto the Mow & Blow guys but came back to Peterson's and have stayed over the years.
Response from the owner · 3 days ago
Tim, a yearly visit that starts with a look at your trees' health and ends with careful shaping is exactly how we like to care for a property. I'm glad you came back after trying the mow-and-blow route, and grateful you've stayed with us all these years. — Tanner Peterson, ISA Certified Arborist WE-15767A
K
Kevin Carpenter1 reviewiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Peterson's responded quickly after I reached out for a consultation, set up a meeting to provide an estimate, and then the work was performed in just a few days after initial contact. The staff showed up as promised on time and completed all the work. We love how the tree looks after trimming. Thank you!
Services: Tree trimming & pruning
Response from the owner · 8 months ago
Thank you so much for the great review. We’re happy to hear that our team was responsive, kept the process moving quickly from consultation to completion, and arrived on time as promised. It’s always our goal to make tree care as smooth and efficient as possible, and we’re glad you’re happy with how your tree looks after the trimming. We truly appreciate your trust in Peterson’s Tree Works and thank you for choosing us.
Sincerely,
Tanner and Jeff Peterson
Petersons Tree Works
C
Chris Weimer8 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Peterson's Tree Works has been trimming our 4 Queen Palms for MANY years. The workers are courteous, respectful of property, arrive on time, and clean up the areas where they have worked. They are all personable. In the past, they have removed several firestick trees/trunks. We highly recommend Peterson's!
Price assessment: Great price
Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Response from the owner · 8 months ago
Thank you so much for taking the time to share this wonderful review. We truly appreciate your long-term trust in Peterson’s Tree Works and are grateful for the opportunity to care for your Queen Palms over the years. It means a great deal to hear that our crew’s professionalism, punctuality, respect for your property, and thorough clean-up have consistently met your expectations. Your recommendation is the highest compliment we can receive, and we sincerely value your continued support.
Sincerely,
Tanner and Jeff Peterson
Petersons Tree Works
C
Charles Sharkey6 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Best Tree Trimming we have had in the 26 yes that I've lived here. Trees were evenly trimmed to avoid both houses and overhead wires. We will ask Peterson back. - Mesa Hamlet HOA
Services: Tree trimming & pruning
Response from the owner · 3 days ago
Keeping an even trim that clears both houses and the overhead wires takes care, so hearing it's the best in your 26 years at Mesa Hamlet means a lot, Charles. Our crew was proud to work in the community. — Tanner Peterson, ISA Certified Arborist WE-15767A
R
Robert2 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Excellent experience, from the initial assessment of the job to the entire trimming team. All were true professionals, highly skilled tree trimmers and worked to a very high standard. I highly recommend Peterson's tree works, they will take good care of you.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 4 days ago
From the first look at the job through the last cut, it's great to hear the whole trimming team came across as true professionals, Robert. High standards are something we hold ourselves to on every tree, and your recommendation means a lot. — Tanner Peterson, ISA Certified Arborist WE-15767A
A
Anna Pehoushek2 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Peterson’s Tree Works is the only tree trimmer we trust with our tree care and maintenance. They prune to arborist standards, and are very reliable and tidy workers. If you care about your trees you will want to use Peterson’s.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 4 days ago
Anna, being the only tree trimmer you trust with your trees is an honor we don't take for granted. Pruning to arborist standards and leaving a tidy site is how we want every visit to go. — Tanner Peterson, ISA Certified Arborist WE-15767A
S
Sandra Brucker3 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
I was very pleased with the services completed and will
use again.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 4 days ago
Planning to bring us back next time is a wonderful thing to read, Sandra. I'm glad the trimming and removal work left you so pleased. — Tanner Peterson, ISA Certified Arborist WE-15767A
