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Petite Pet Sitting

Pet sitter · Berkeley, CA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%91+23.7Value 15%99+15.1Craft & service penalty96−0.4Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 13 house sitting servicesPosition by Experts Score among all companies we track in this category. · better than 83%
5.0 ★★★★★ 27 Google reviews · 19 photos
96%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Mar 2025latest review

Petite Pet Sitting at a glance

Google reviewers rate Petite Pet Sitting five stars based on 27 reviews, highlighting the sitter's reliability and gentle approach to cats, dogs, birds, and rats. Clients frequently cite daily photo updates and detailed reports as key factors in reducing anxiety while traveling. The service is noted for accommodating short-notice requests, administering medication, and building trust with shy or senior pets, with no common criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 27 reviews (96% five-star).
  • Reviews on this page: 27 Google reviews (26 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: March 20, 2025.
  • Service: House Sitting serving Berkeley, California.

Data from Google, last updated October 25, 2026.

Score profile vs other house sitting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: satisfaction.

Satisfaction90Reliability91Craft & service96Value99Momentum–Replies to reviews–Satisfaction: 90 (median 80)Reliability: 91 (median 66)Craft & service: 96 (median 94)Value: 99 (median 97)
Petite Pet SittingHouse Sitting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Petite Pet Sitting: 90/100 on this factor. Category median: 80.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Petite Pet Sitting: 91/100 on this factor. Category median: 66.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Petite Pet Sitting: 96/100 on this factor. Category median: 94.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Petite Pet Sitting: 99/100 on this factor. Category median: 97.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 38.–
–

Bar = this company · dark tick = category median.

Star ratings

27 Google reviews we collected

  • 5 stars2696%
  • 4 stars14%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 26 written reviews

  • Praise43100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1126%
  • Would recommend1023%
  • Communication716%
  • Honesty & trust614%
  • Speed & response512%
  • Quality & results37%
  • Price & value12%

What customers talk about

We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Lisa of Petite Pet Sitting is not only knowledgeable about our pups' health and well-being, her love for our pup shines through.”
  • “Will definitely be using her in the future and highly recommend her services to anyone looking for an excellent pet sitter.”
  • “The daily communications helped to alleviate my anxiety at leaving them and the daily photos showed how comfortable they were with her.”
  • “We moved to the Bay Area just before the pandemic, and had some trouble with reliable and quality cat sitters until we found Lisa.”
  • “…set in her ways but she warmed up to Lisa and was sitting in her lap in no time - you can tell that she really knows and cares about animals.…”
  • “We are always nervous to leave our sweet boys, but Lisa was thorough and caring.”
  • “I think she truly cares for the animals and has reasonable prices.”

People customers mention

  • Lisa 14 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Regina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lisa of Petite Pet Sitting is not only knowledgeable about our pups' health and well-being, her love for our pup shines through. Our pup absolutely loves her. You can't go wrong wth Petite Pet Sitting. We feel comfortable highly recommending her.

Alison7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

My little dog loves staying with Lisa, cuddling with Lisa, hanging out with Lisa. Definitely recommend!

Winnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lisa took good care of my kitties. They are very happy. Lisa is reliable and spent time with them. I will definitely use her again.

Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We are always nervous to leave our sweet boys, but Lisa was thorough and caring. She updated us regularly to ease our worries. We definitely will work with her in the future.

Babette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Lisa was a very responsible and caring bird sitter. She played music and talked to each one when she came each day. She wrote up very detailed reports which made me feel relaxed to leave my flock in her care. My birds were calm and happy when I returned.

Kristine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Lisa was fabulous with my 3 kitties. Not only did she take care of their physical needs while I was overseas for 2+ weeks, she took care of their emotional needs as well. The daily communications helped to alleviate my anxiety at leaving them and the daily photos showed how comfortable they were with her. Will…

Photos

Customer reviews

5.0 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Regina Myers1 reviewTotal number of Google reviews Regina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa of Petite Pet Sitting is not only knowledgeable about our pups' health and well-being, her love for our pup shines through. Our pup absolutely loves her. You can't go wrong wth Petite Pet Sitting. We feel comfortable highly recommending her.

Alison Streit Baron7 reviewsTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My little dog loves staying with Lisa, cuddling with Lisa, hanging out with Lisa. Definitely recommend!

Winnie Chu3 reviewsTotal number of Google reviews Winnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa took good care of my kitties. They are very happy. Lisa is reliable and spent time with them. I will definitely use her again.

Jennifer LaFleur2 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are always nervous to leave our sweet boys, but Lisa was thorough and caring. She updated us regularly to ease our worries. We definitely will work with her in the future.

Babette Jee1 reviewTotal number of Google reviews Babette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa was a very responsible and caring bird sitter. She played music and talked to each one when she came each day. She wrote up very detailed reports which made me feel relaxed to leave my flock in her care. My birds were calm and happy when I returned.

Kristine Frerer1 reviewTotal number of Google reviews Kristine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa was fabulous with my 3 kitties. Not only did she take care of their physical needs while I was overseas for 2+ weeks, she took care of their emotional needs as well. The daily communications helped to alleviate my anxiety at leaving them and the daily photos showed how comfortable they were with her. Will definitely be using her in the future and highly recommend her services to anyone looking for an excellent pet sitter.

James Terrell1 reviewTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So glad we found Lisa! Kind, patient, responsible, good communicator and perfect for our very shy cat. We always have peace of mind when we know she is caring for our cat. Really, she's the best!

Cortney Hiday1 reviewTotal number of Google reviews Cortney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa is a great cat sitter - I feel 100% comfortable leaving my cat in her care. When my previous cat sitter moved suddenly, Lisa was able to watch my cat over Christmas with very short notice. We have used her exclusively since then and she is very accommodating and flexible. Our cat is older and set in her ways but she warmed up to Lisa and was sitting in her lap in no time - you can tell that she really knows and cares about animals. Lisa always sends pics and updates and is really great about clarifying any changes and letting us know if she notices anything that may be out of the ordinary.

Sarah Frankel5 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We moved to the Bay Area just before the pandemic, and had some trouble with reliable and quality cat sitters until we found Lisa. Lisa is such a lovely, humble, and reliable human. It is clear she really cares for all of her animal clients, and does a great job communicating to us while we are away. I feel so lucky to have found Lisa, she makes traveling way less stressful!

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value
Sarah Parker3 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa is such an excellent, reliable pet sitter! She has been 100% honest, upfront, and reliable. She had a wag with our cat that was surprising, and she kept us informed every day, even sending pictures and updates! I think she truly cares for the animals and has reasonable prices.

  • Positive: Responsiveness, Reliability, Quality, Professionalism, Value

Petite Pet Sitting on Google Maps →

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