Dog day care center · Scottsdale, AZ · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 80 daycare centersiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★62 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Petite Pup five stars based on sixty-two reviews, noting the owner responds to ninety-eight percent of feedback. Customers frequently praise the facility for exclusively serving dogs under fifteen pounds, highlighting a clean, indoor environment that keeps smaller pets safe from larger dogs. Recurring themes include attentive staff, daily photo updates, and drop-in convenience without appointments. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 62 reviews (98% five-star).
Reviews on this page: 62 Google reviews (57 with written comments, 20 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 25, 2026.
Service: Daycare Center serving Scottsdale, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other daycare centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Petite PupDaycare Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Petite Pup: 98/100 on this factor. Category median: 83.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Petite Pup: 95/100 on this factor. Category median: 76.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Petite Pup: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Petite Pup: 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Petite Pup: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
62 Google reviews we collected
5.0of 5
5 stars6198%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 57 written reviews
97%praise
Praise6297%
Complaints23%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price467%
Reasonable117%
Overpriced00%
Not sure117%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2844%
Would recommend1625%
Honesty & trust813%
Quality & results69%
Speed & response46%
Communication23%
What customers talk about
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The owner Kathleen has created the most incredible, safest and most caring environment.”
“I highly recommend them to anyone with a small pup!”
“We finally found a place where we 100% trust to leave our little Winslow.”
“Kathleen has done a wonderful job creating this special place, and I can't wait to see her expand it to more locations in the future.”
“…up as a place designed specifically for small dogs, I checked it out right away and was immediately more comfortable taking Pretzel here than anywhere…”
“Plus, they are very communicative throughout the day - sending lots of photos and responding to any updates right away.”
People customers mention
Kathleen7 reviews
Pups4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Petite Pup for 1 kind of job. Pick one to see what they paid and said.
AAndersonLocal Guide · 78 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They truly care here!! So sweet and kind! The only place to take your tiny dogs!
Great priceDog daycare
RRhea2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Highly Recommend!! We have been coming to Petite Pup for the past 5 years, and our little Winslow runs to the front door with excitement every single time! Before finding this amazing small dog daycare we looked at 8 other places and none of them felt right. The owner Kathleen has created the most incredible, safest…
Dog daycare
HHillaryLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I have been bringing my Italian Greyhound to Petite pup for 2 years now and I cannot say enough great things about this business. The care my dog gets is top knotch! The staff and owner are incredible caring people. My dog RUNS into the door- she is so well taken care of of here and the picture updates are so fun to…
Great priceDog daycare
TTheLocal Guide · 62 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
My puppy luvs this place! It's still new for her but I‘m hoping she always luvs. The staff is amazing and I trust them with my pup.
Not sureDog daycare
EElle7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I've been taking my King Charles to Petite Pup for almost a year now, and they have been such an awesome addition to our routine! He literally tries to jump out of the car when we arrive and always comes home happy and tired out. The staff is incredibly attentive, always going above and beyond to keep the…
Reasonable priceDog daycare
MMayson4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
The only place I feel comfortable leaving my 5 pound pup! I love that the facility is entirely indoors and the sweet staff send a ton a pictures throughout the day. Highly recommend!
Petite Pup is the best place for any small dog owner to drop their little one off for a fun, clean, safe time. When my Pretzel was a puppy, we tried a couple of the bigger places and I was far from impressed with the accommodations made for the smallest dogs. And look, ultimately those places were just better designed for their much larger crowd of bigger dogs and that's fine. But when I heard about Petite Pup as a place designed specifically for small dogs, I checked it out right away and was immediately more comfortable taking Pretzel here than anywhere else. In the now five(!) years of coming here, there is still nowhere else that I feel compares. Many of the girls that work here have been here the majority of that time, something that demonstrates this is a great place to work and an owner who hires great people. There is a much more personal feel to this small, boutique daycare compared to the larger facilities that have to service many more dogs at once. And there really is a feeling of the Petite Pup family with how long so many of the employees and dogs have been here.
Pictures are sent all day long that serve as both proof of your dog's safety and also how much fun they are having with their other fur friends! There are even themed weeks and photoshoots to provide even more unique fun and cute photos for your pleasure. The mini furniture and playsets in the room are perfectly suited for all the little ones to rest and play on all day. Pretzel usually comes home wiped out from her day of entertainment and break from an otherwise sleepy, boring day at home.
Kathleen has done a wonderful job creating this special place, and I can't wait to see her expand it to more locations in the future. She has been so accommodating of Pretzel over the years, and in the couple times we've ran into her or an employee elsewhere, Pretzel has been ecstatic to see them, which of course makes me feel even better about the relationships that are formed at Petite Pup. I'm scared to ever move because I would be devastated to lose this place! Bring your small dog here today! What are you waiting for??
Services: Dog daycare
Response from the owner · 4 weeks ago
Thank you so much for this incredibly thoughtful review! ❤️ Five years with Pretzel — WOW! It truly feels like she has grown up with us, and she has become such a special part of the Petite Pup family. We absolutely adore seeing her walk through the door and watching her excitement when she sees her favorite people (and fur friends!).
One of the biggest reasons we created Petite Pup was to give small dogs a space where they could truly feel comfortable, safe, and at home, so hearing that you felt that difference with Pretzel from the very beginning means more to us than you know. 🐾
We’re also so grateful that you’ve noticed the familiar faces on our team. Our staff and the relationships they build with our pups are such a huge part of what makes Petite Pup special. Seeing those bonds continue year after year is one of our favorite parts of what we do. Thank you for trusting us with Pretzel for all these years, for sharing her with us, and for being such an important part of our community. We hope you and Pretzel will be part of the Petite Pup family for many, many more years to come! ❤️
A
Anderson WillmsLocal Guide · 78 reviewsiTotal number of Google reviews Anderson has written across all businesses on Google Maps, not just this one.
They truly care here!! So sweet and kind! The only place to take your tiny dogs!
Price assessment: Great price
Services: Dog daycare
Response from the owner · 4 weeks ago
Thank you so much! We truly care about each and every one of our tiny pups, and we’re so happy you feel that! We’re grateful to have you as part of the Petite Pup family! 🐾
R
Rhea Marx2 reviewsiTotal number of Google reviews Rhea has written across all businesses on Google Maps, not just this one.
Highly Recommend!! We have been coming to Petite Pup for the past 5 years, and our little Winslow runs to the front door with excitement every single time! Before finding this amazing small dog daycare we looked at 8 other places and none of them felt right. The owner Kathleen has created the most incredible, safest and most caring environment. The staff goes through extensive training and are so caring, their love of dogs is unmatched. We finally found a place where we 100% trust to leave our little Winslow.
Services: Dog daycare
Response from the owner · 2 months ago
Thank you so much for this incredibly kind review! 🐾 It means the world to us to know that after searching for the right place for Winslow, you found a home away from home at Petite Pup. Watching him run through the door with excitement every time is one of the best parts of what we do! We’re so grateful for the trust you’ve placed in us over the past five years and feel lucky to be part of Winslow’s life. Give our sweet boy some extra love from all of us! ❤️
H
Hillary GrosshauserLocal Guide · 10 reviewsiTotal number of Google reviews Hillary has written across all businesses on Google Maps, not just this one.
I have been bringing my Italian Greyhound to Petite pup for 2 years now and I cannot say enough great things about this business. The care my dog gets is top knotch! The staff and owner are incredible caring people. My dog RUNS into the door- she is so well taken care of of here and the picture updates are so fun to receive throughout the day! I love Petite Pup!!
Price assessment: Great price
Services: Dog daycare
Response from the owner · 3 months ago
Thank you so much for your kind words and for trusting us with Elphie, over the past two years! It means the world to us that she's excited to come through our doors, the biggest compliment we could ask for. We're so glad you enjoy the photo updates, and we truly appreciate your support and recommendation. We can't wait to see you both again soon! 🐾💜
E
Emma Gan Eden5 reviewsiTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
I absolutely love Petite Pup Daycare! I feel so lucky that it’s only five minutes from my house because even if it was an hour away I’d still make the drive!
The staff is truly amazing. Every single one of the girls is so kind, welcoming, and patient, and they always make me feel completely comfortable asking any questions I have. You can tell they genuinely care about both the dogs and their owners.
One of my favorite things is that they send photo updates throughout the day. It gives me so much peace of mind and always makes my day to see my pup having fun.
As someone who drops off their pup there every day
(M-F), I can confidently say I trust them completely with my dog, and thats not something I say lightly, and I always feel at ease knowing my pup is in such loving hands.
I also love that the daycare is specifically designed for small dogs. Knowing there aren’t any big dogs around makes me feel even more comfortable and confident that my pup is safe and happy. They also always take the extra step and put so much effort in what they do and that’s the difference between petite pup and any other place.
If you’re looking for a daycare where your dog will be genuinely loved and cared for, I can’t recommend Petite Pup Daycare enough!
Services: Dog daycare
Response from the owner · 3 months ago
Thank you so much for this incredibly thoughtful review! It means a lot to us that you've trusted us with Winnie. Building that kind of trust is something we never take for granted. We're so happy that our photo updates bring you peace of mind and brighten your day, that's exactly why we love sending them! Creating a safe, fun environment designed just for small dogs is at the heart of what we do, and we're so glad it gives you extra confidence when Winnie is with us. Thank you for your kind words about our team, they'll be so touched to hear them. We feel lucky to have you and your sweet pup as part of the Petite Pup family, and we look forward to many more happy daycare days together! 💕
T
The Intellect “Soft Life Investor”Local Guide · 62 reviewsiTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
My puppy luvs this place! It's still new for her but I‘m hoping she always luvs. The staff is amazing and I trust them with my pup.
Price assessment: Not sure
Services: Dog daycare
Response from the owner · 4 months ago
Thank you so much! We love having your pup with us and are so happy she's enjoying her time here. It means a lot to hear that you trust our team with her care. We're looking forward to getting to know her even better and watching her confidence grow with each visit!!!
E
Elle M7 reviewsiTotal number of Google reviews Elle has written across all businesses on Google Maps, not just this one.
I've been taking my King Charles to Petite Pup for almost a year now, and they have been such an awesome addition to our routine! He literally tries to jump out of the car when we arrive and always comes home happy and tired out. The staff is incredibly attentive, always going above and beyond to keep the environment safe and fun. I feel completely at ease leaving him in their hands. Plus, they are very communicative throughout the day - sending lots of photos and responding to any updates right away. I highly recommend them to anyone with a small pup!
Price assessment: Reasonable price
Services: Dog daycare
Response from the owner · 4 months ago
Thank you so much for your kind words and for trusting us with Bennie over the past year! It means a lot to hear that he gets so excited to visit and comes home happy and tired after a fun day of bubbles and play time with his friends. We absolutely love having him as part of the Petite Pup family and we look forward to many more playdates and cuddles. Thank you for your recommendation and continued support!
J
Julia Chiavaroli7 reviewsiTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Petite Pup is truly the best decision I’ve ever made for my dog!
Maple (my long haired mini dachshund) absolutely loves daycare here — to the point where she literally jumps out of my car when we pull up because she’s so excited. It makes me so happy knowing she’s not just being watched, but genuinely thriving. Since coming to Petite Pup, her personality has blossomed so much. She’s more social, confident, and has made so many little dog besties
What really sets Petite Pup apart is their concept and attention to detail. It’s so clear that everything is intentionally designed for small dogs, which gave me such peace of mind from the start.
And the girls who work there are just beyond amazing — so kind, welcoming, and you can truly feel how much they love and care for every single dog.
Honestly… I wish I could hang out there all day too
I cannot recommend Petite Pup enough. If you’re even thinking about it — do it. Your dog will be obsessed
Services: Dog daycare
Response from the owner · 6 months ago
This absolutely made our day, thank you so much for your kind words!
Maple has truly become such a special part of our Petite Pup family. Seeing her jump out of the car with excitement never gets old, and it means everything to us that she feels that happy and comfortable here. Watching her grow more confident, social, and make her little dog besties has been so awesome to see. We put a lot of thought into creating a safe, enriching space specifically for small dogs, so hearing that it gives you peace of mind really means a lot. And we’ll be sure to pass along your sweet words to our team, they adore Maple just as much as she loves being here!
Thank you again for trusting us with your girl. We can’t wait to see her again soon!!! 💕
M
Mayson Morrow4 reviewsiTotal number of Google reviews Mayson has written across all businesses on Google Maps, not just this one.
The only place I feel comfortable leaving my 5 pound pup! I love that the facility is entirely indoors and the sweet staff send a ton a pictures throughout the day. Highly recommend!
Response from the owner · 8 months ago
Thank you so much for your kind words! 🐾 We’re honored to be the place you trust with Gus. Knowing you feel comfortable and confident leaving them with us means everything to our team.
We love sharing photos throughout the day so you can see all the fun (and cuddles!) happening in our fully indoor space. Thanks again for the recommendation, we can’t wait to see your little one back for more tail wags soon! 💕
M
Melissa L.Local Guide · 26 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
We adopted our pup a little over a month ago and we wanted to get him socialized right away. Petite Pup is the perfect place for him. He loves it so much. The facility is so clean and inviting and it’s so fun to watch the dogs in the window or on the TV upon drop off and pick up. The girls who work there are all so sweet as is the owner Kathleen. They send me multiple pics of our pup Champ throughout the day. On his first day there, they even gave him a report card. It was detailed and absolutely adorable! I highly recommend Petite Pup to anyone looking to get your dog socialized and to work off that extra pup/dog energy in a safe and fun environment!
Services: Dog daycare
Response from the owner · 10 months ago
Thank you so much for sharing your experience with us! Champ has really settled in so well, and he is definitely enjoying his time at Petite Pup. Watching new pups build confidence and make friends is one of our favorite parts of what we do! We’re glad you feel comfortable with our space and enjoy the little touches like the window/TV views, photos, and report cards. We absolutely love keeping you connected to Champ’s day. Thank you for trusting us with Champ’s socialization and playtime. We’re so happy to have you both as part of the Petite Pup family! 🐾🤍
