iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 59 dog walkersiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★147 Google reviews · 24 photos
97%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers highlight reliable pet care, punctual visits, and detailed communication via photos, journals, and GPS tracking. Reviewers note fair pricing and helpful extras like plant watering, with the app simplifying scheduling and updates. However, low-star reviews cite instances of missed appointments, late arrivals, and delayed owner responses to urgent concerns.
Google rating: 4.9 out of 5 from 147 reviews (97% five-star).
Reviews on this page: 147 Google reviews (143 with written comments, 20 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: October 18, 2026.
Service: Dog Walker serving Portland, Oregon.
Data from Google, last updated November 3, 2026.
Score profile vs other dog walkers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyDog Walkers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PetSitter Portland + dog walking: 90/100 on this factor. Category median: 93.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PetSitter Portland + dog walking: 85/100 on this factor. Category median: 86.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PetSitter Portland + dog walking: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PetSitter Portland + dog walking: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PetSitter Portland + dog walking: 29/100 on this factor. Category median: 61.D
29
Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
4.9of 5
5 stars14397%
4 stars11%
3 stars00%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 143 written reviews
97%praise
Praise27897%
Complaints93%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1235%
Reasonable2162%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6121%
Would recommend5118%
Honesty & trust4415%
Communication4315%
Quality & results3813%
Speed & response3111%
Price & value197%
What customers talk about
We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Joe and his team did an amazing job caring for him.”
“I would highly recommend PetSitter Portland for their services.”
“Daily updates, checklists, pictures; i cannot recommend enough”
“Dependable, thoughtful, and communicative throughout.”
“Timely, good communication, always sent pics, and just overall nice people and very thorough.”
“They are detail oriented and send thorough messages following every visit (with lots of photos!”
“The first meet and greet was wonderful and the pups warmed up very quickly.”
“The first night, our sitter was a no-show.”
“I thought that the pricing was more than fair for what I was receiving.”
People customers mention
Joe20 reviews
Joseph8 reviews
Jan3 reviews
Janice3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired PetSitter Portland + dog walking for 4 kinds of job. Pick one to see what they paid and said.
DDanielle3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I can't recommend these folks enough. They took excellent care of our 4 cats during an 11-day vacation. They are detail oriented and send thorough messages following every visit (with lots of photos!). We felt they went above and beyond with our naughty babes, clearly demonstrating their knowledge and passion for…
Reasonable priceCat sitting (in-home)
CCraigLocal Guide · 113 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
My cats enjoyed their time with PS PDX and even built a habit of bringing their toys to us after they got fed! The playful pictures of my cats put my mind at ease while i was away from them. Joe even answered the phone late when I had missed the alert that someone had visited.
Definitely felt like my cats were in good hands while I was away.
Reasonable priceCat sitting (in-home)
FFrankLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Allow me to add to the accolades for pet sitter.
I have two Border Terriers and Like most pet owners, I’m very protective. I did all my research and everything came back to pet sitter. The first meet and greet was wonderful and the pups warmed up very quickly. Pet sitter Did an amazing job of keeping me informed…
Reasonable priceDog walking
FFaith8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Provided top-tier care for our cat while we were away for a week. They visited daily to feed her, clean out her food and water bowls, and make sure she got plenty of dedicated playtime. Beyond taking fantastic care of our cat, they went the extra mile by watering our houseplants and taking out the garbage bins.…
Cat sitting (in-home)
DDarlene2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I cannot express how well the team cared for my boy. My dog was my companion for 13 years and a child equal to my daughters. Unfortunately he passed while I was away. Joe and his team did an amazing job caring for him. They went above and beyond, literally. Whoever reads this, I want you to choose Pet Sitter. I…
Reasonable priceService not listed
DDave11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I had an amazing experience with PetSitter! The staff are so personable and they went above and beyond my expectations making my trip stress free.
I can't recommend these folks enough. They took excellent care of our 4 cats during an 11-day vacation. They are detail oriented and send thorough messages following every visit (with lots of photos!). We felt they went above and beyond with our naughty babes, clearly demonstrating their knowledge and passion for the work. We will definitely be using for future trips!
Price assessment: Reasonable price
Services: Cat sitting (in-home)
C
Craig BurnetteLocal Guide · 113 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
My cats enjoyed their time with PS PDX and even built a habit of bringing their toys to us after they got fed! The playful pictures of my cats put my mind at ease while i was away from them. Joe even answered the phone late when I had missed the alert that someone had visited.
Definitely felt like my cats were in good hands while I was away.
Price assessment: Reasonable price
Services: Cat sitting (in-home)
F
Frank SantosLocal Guide · 25 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Allow me to add to the accolades for pet sitter.
I have two Border Terriers and Like most pet owners, I’m very protective. I did all my research and everything came back to pet sitter. The first meet and greet was wonderful and the pups warmed up very quickly. Pet sitter Did an amazing job of keeping me informed with pictures, Journaling and GPS tracking. They’re very responsive and professional. I thought that the pricing was more than fair for what I was receiving. It’s a great feeling to know that your fur babies are in good hands.
Price assessment: Reasonable price
Services: Dog walking
F
Faith8 reviewsiTotal number of Google reviews Faith has written across all businesses on Google Maps, not just this one.
Provided top-tier care for our cat while we were away for a week. They visited daily to feed her, clean out her food and water bowls, and make sure she got plenty of dedicated playtime. Beyond taking fantastic care of our cat, they went the extra mile by watering our houseplants and taking out the garbage bins.
Dependable, thoughtful, and communicative throughout. We couldn't have asked for better peace of mind. Highly recommend!
Services: Cat sitting (in-home)
D
Darlene Perera2 reviewsiTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
I cannot express how well the team cared for my boy. My dog was my companion for 13 years and a child equal to my daughters. Unfortunately he passed while I was away. Joe and his team did an amazing job caring for him. They went above and beyond, literally. Whoever reads this, I want you to choose Pet Sitter. I promise they will love your babies like their own and give them the care they need and more. A very very special thank you to Sara!
Price assessment: Reasonable price
Services: Service not listed
D
Dave Fell11 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
they provided so many photos of my kitties, somehow even tho they are shy! all the sitters commincated super clearly, especially with questions and concerns, as well as help with how to navigate my information. the peace of mind knowing my pets are cared for was absolutely worth it.
Price assessment: Reasonable price
Services: Cat sitting (in-home)
A
Avida Jackson3 reviewsiTotal number of Google reviews Avida has written across all businesses on Google Maps, not just this one.
Petsitter Portland took such a great care of our two kitties while we were on a long trip! We were a little nervous to leave our senior cat with health problems at home but the sitters all did such a good job with the medication and cleaning up all the messes that come with a cat with ibd. They want above and beyond with things like taking out the trash and watering our houseplants. Being able to see everything in the app the leave replies to our sitters was so helpful. Highly recommend!
Price assessment: Great price
Services: Cat sitting (in-home)
A
Akanksha RajeursLocal Guide · 13 reviewsiTotal number of Google reviews Akanksha has written across all businesses on Google Maps, not just this one.
They make sure my kitties are happy and have head pats while im away for work. They also keep me updated with pictures and a daily log. Highly recommend for your pet care
