Experts Reviews · Company report
PetSitter Portland + dog walking logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

PetSitter Portland + dog walking

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 59 dog walkers · 4.9★ from 147 Google reviews

Report card

Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PetSitter Portland + dog walking is better than 90% of dog walkers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PetSitter Portland + dog walking is better than 85% of dog walkers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PetSitter Portland + dog walking is better than —% of dog walkers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PetSitter Portland + dog walking is better than 100% of dog walkers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PetSitter Portland + dog walking is better than 100% of dog walkers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PetSitter Portland + dog walking is better than 29% of dog walkers.D
29

Reviews for your job

Customers hired PetSitter Portland + dog walking for 4 kinds of job.

PetSitter Portland + dog walking for cat sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Cat sitting (in-home)” · showing 20

Danielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I can't recommend these folks enough. They took excellent care of our 4 cats during an 11-day vacation. They are detail oriented and send thorough messages following every visit (with lots of photos!). We felt they went above and beyond with our naughty babes, clearly demonstrating their knowledge and passion for…

Reasonable priceCat sitting (in-home)
CraigLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My cats enjoyed their time with PS PDX and even built a habit of bringing their toys to us after they got fed! The playful pictures of my cats put my mind at ease while i was away from them. Joe even answered the phone late when I had missed the alert that someone had visited. Definitely felt like my cats were in good hands while I was away.

Reasonable priceCat sitting (in-home)
Faith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Provided top-tier care for our cat while we were away for a week. They visited daily to feed her, clean out her food and water bowls, and make sure she got plenty of dedicated playtime. Beyond taking fantastic care of our cat, they went the extra mile by watering our houseplants and taking out the garbage bins.…

Cat sitting (in-home)
AngelLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

they provided so many photos of my kitties, somehow even tho they are shy! all the sitters commincated super clearly, especially with questions and concerns, as well as help with how to navigate my information. the peace of mind knowing my pets are cared for was absolutely worth it.

Reasonable priceCat sitting (in-home)
Avida3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Petsitter Portland took such a great care of our two kitties while we were on a long trip! We were a little nervous to leave our senior cat with health problems at home but the sitters all did such a good job with the medication and cleaning up all the messes that come with a cat with ibd. They want above and beyond…

Great priceCat sitting (in-home)
Celine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I used PetSitter Portland for the two years I lived in the city and they were amazing! Timely, good communication, always sent pics, and just overall nice people and very thorough. Prices were also very fair compared to other local groups and they even got my very shy cat to come out every once in a while to play with them. Cannot recommend them enough!

Great priceCat sitting (in-home)
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nothing but great things to say about Joe and team. Love the detailed updates, and photos/videos bring such peace of mind. They even kept by hydrangeas alive in the heat. My cats are RELAXED when we get home. Customer service is incredible, from the free meet in great, to resolving a trash can mix up in real time.

Great priceCat sitting (in-home)
NellLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joe and the whole team at Petsitter Portland are fantastic. They are all huge animal lovers and so conscientious. They have been just wonderful with our 2 cats across many visits. And the app makes scheduling, payment, and visit reports so easy. I highly recommend them!

Great priceCat sitting (in-home)
Austina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

PetSitter Portland has been wonderful to work with. They have taken great care of our cat when we are away. We love the comprehensive journals we get after their visit with pictures and a summary to give us peace of mind. We also love the extra free add-ons of things like bringing the garbage up/down, watering…

Reasonable priceCat sitting (in-home)
TomandLeslieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’m so happy with this service! I love how they kept me updated on their visit, even sending photos of their interaction with our cat. Very professional and friendly. I will definitely use this company again and again.

Reasonable priceCat sitting (in-home)
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I just recently moved to Oregon and was nervous to leave my 2 cats at home while I went to visit family in another state for almost a week (from a Friday to the following Thursday). My cats are very shy so I wanted someone to come that would be patient with them while attending to their needs. I initially called…

Customer photo from Sarah's reviewCustomer photo from Sarah's reviewCustomer photo from Sarah's review
Reasonable priceCat sitting (in-home)
maxine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Awesome group of people I appreciate all your help with taking care of my sweet kitty while I was gone. Love the pictures each day when they visited. Great job

Great priceCat sitting (in-home)
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So happy I decided to go with PetSitter Portland. The transparency and kindness are two things that really stand out. Each visit I get a personalized journal entry and loads of pictures. While I’m out on trips I have peace of mind that my cat (and my home) are in good hands. The app makes scheduling and updating…

Cat sitting (in-home)
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

tl;dr: don’t use this company. Unable to meet appointment expectations, fails to communicate, sends spam messages. I booked this service for two days with time windows lining up with my pet’s normal meal time. During the first day’s time window, I received a call asking me if the cat sitter could arrive eight hours…

Reasonable priceCat sitting (in-home)
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A pet sitter we had used in the past was unavailable, so we went in search of finding a trustworthy pet sitter (not a small or easy task!) From the moment we contacted PetSitter Portland, it was clear we made the right choice. From the initial contacts, to the in person “meet and greet”, to the visits with our…

Great priceCat sitting (in-home)Dog sitting (in-home)
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team at PetSitter Portland is top-notch! Our dog ( who can take awhile warming up to people) loves her walks with Joseph. We know she (and our cats) are in good hands when we're away. Thanks PetSitter Portland!

Reasonable priceDog walkingCat sitting (in-home)
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

PetSitter Portland has assembled an incredible team dedicated to providing exemplary pet care, and I'm so glad to have found them! We used their services recently while my husband and I were out of town. Our friend who normally watches our cat wasn't going to be available for half of the dates we needed coverage,…

Great priceCat sitting (in-home)
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was my first time using a pet sitting service and it went great! Dan and Arnely were so great with my cat, Chloe. The daily reports and pictures really helped a lot to set my mind at ease knowing that Chloe was well cared for while I was away. I will most definitely be using PetSitter Portland whenever I go out of town!

Reasonable priceCat sitting (in-home)
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Pet Sitter Portland was amazing for our last trip. It was a week long one and one of our dogs had never been left with anyone else. Every day we got positive updates with photos and specifics about how our 2 dogs and 1 cat were doing. The older dog required medication daily which was no problem. I highly recommend…

Reasonable priceOther pet boardingDog walkingCat sitting (in-home)
JanelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

A handful of Petsitter Portland’s team members took care of our two cats while my family was out of town, and everyone was on time, communicative, reliable and trustworthy. I really cannot think of anything they could have done any better. I loved the app and how easy it was to see the updates and photos (so many…

Cat sitting (in-home)

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

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