Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
PetSitter Portland + dog walking logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

PetSitter Portland + dog walking

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 59 dog walkers · 4.9★ from 147 Google reviews

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Report card

Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PetSitter Portland + dog walking is better than 90% of dog walkers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PetSitter Portland + dog walking is better than 85% of dog walkers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PetSitter Portland + dog walking is better than —% of dog walkers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PetSitter Portland + dog walking is better than 100% of dog walkers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PetSitter Portland + dog walking is better than 100% of dog walkers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PetSitter Portland + dog walking is better than 29% of dog walkers.D
29

Reviews for your job

Customers hired PetSitter Portland + dog walking for 4 kinds of job.

PetSitter Portland + dog walking for dog sitting (in-home)

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog sitting (in-home)”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Dog sitting (in-home)”

Maya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was so worried about finding someone to take care of my puppers while I was away. But finding Petsitter was the best thing ever! Everyone who came to care for my pups at home did a fantastic job. I was so worried since one of my pups is possessive about her things but didn't have to worry at all. They sent pics…

Reasonable priceDog sitting (in-home)
Abby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

We hired Petsitter Portland for an overnight sitter while we were out of town for the weekend. The first night, our sitter was a no-show. I only found out the next morning when I reviewed our front door camera footage and realized our dog had been alone since 7pm the night before. I had to leave a note in the app…

Not sureDog sitting (in-home)
T.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

PetSitter Portland is an absolutely terrific group of folks and we are so thankful for their thoughtful, thorough approach to petsitting. After recently using their services for the first time we can whole heartedly recommend Joe and the entire team without reservations. They put us at ease from the get go and were…

Great priceDog sitting (in-home)
Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A pet sitter we had used in the past was unavailable, so we went in search of finding a trustworthy pet sitter (not a small or easy task!) From the moment we contacted PetSitter Portland, it was clear we made the right choice. From the initial contacts, to the in person “meet and greet”, to the visits with our…

Great priceCat sitting (in-home)Dog sitting (in-home)
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Pet Sitter Portland was amazing for our last trip. It was a week long one and one of our dogs had never been left with anyone else. Every day we got positive updates with photos and specifics about how our 2 dogs and 1 cat were doing. The older dog required medication daily which was no problem. I highly recommend…

Reasonable priceOther pet boardingDog walkingCat sitting (in-home)
Greer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love PetSitter Portland! We took our first vacation without our new puppy and felt so comforted leaving him with the team. They provide positive, consistent communication and thoughtful photo updates. We appreciate them going above and beyond with puppy engagement and activity! Highly recommend.

Dog walkingDog sitting (in-home)
Shaffer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

All of the sitters that have come into my home have been so nice and respectful of my space. They seem to genuinely love animals and my two pets have been in good hands! I also really like the app for scheduling, paying, and communicating with the sitters.

Reasonable priceCat sitting (in-home)Dog sitting (in-home)Service not listed
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you for the reliable dog walking services!! Really appreciate your professionalism.

Great priceDog walkingCat sitting (in-home)Dog sitting (in-home)

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Cat sitting (in-home)30—
Dog walking11—
Dog sitting (in-home)8—
Other pet boarding2—

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