Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
PetSitter Portland + dog walking logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

PetSitter Portland + dog walking

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 59 dog walkers · 4.9★ from 147 Google reviews

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Report card

Percentile vs other dog walkers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PetSitter Portland + dog walking is better than 90% of dog walkers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PetSitter Portland + dog walking is better than 85% of dog walkers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PetSitter Portland + dog walking is better than —% of dog walkers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PetSitter Portland + dog walking is better than 100% of dog walkers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PetSitter Portland + dog walking is better than 100% of dog walkers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PetSitter Portland + dog walking is better than 29% of dog walkers.D
29

Reviews for your job

Customers hired PetSitter Portland + dog walking for 4 kinds of job.

PetSitter Portland + dog walking for dog walking

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog walking”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Dog walking”

FrankLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Allow me to add to the accolades for pet sitter. I have two Border Terriers and Like most pet owners, I’m very protective. I did all my research and everything came back to pet sitter. The first meet and greet was wonderful and the pups warmed up very quickly. Pet sitter Did an amazing job of keeping me informed…

Customer photo from Frank's review
Reasonable priceDog walking
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I'm having wonderful experiences with this company. They walk my dogs on a weekly basis while I work long hours. There are a few dog walkers assigned to us, each were incredibly professional, competent, and more importantly, my dogs love them!! Scheduling is easy, as they are available whenever I need them including…

Customer photo from Paul's review
Great priceDog walking
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team at PetSitter Portland is top-notch! Our dog ( who can take awhile warming up to people) loves her walks with Joseph. We know she (and our cats) are in good hands when we're away. Thanks PetSitter Portland!

Reasonable priceDog walkingCat sitting (in-home)
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Pet Sitter Portland was amazing for our last trip. It was a week long one and one of our dogs had never been left with anyone else. Every day we got positive updates with photos and specifics about how our 2 dogs and 1 cat were doing. The older dog required medication daily which was no problem. I highly recommend…

Reasonable priceOther pet boardingDog walkingCat sitting (in-home)
Alicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Used pet sitter Portland for walking my pups while I recovered from surgery. They were great, professional and friendly staff and the dogs had a great time. Will use them again in the future.

Reasonable priceDog walking
Philip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience with the PetSitter team. Very thorough, kind, reliable, and easy to work with.

Dog walking
Greer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love PetSitter Portland! We took our first vacation without our new puppy and felt so comforted leaving him with the team. They provide positive, consistent communication and thoughtful photo updates. We appreciate them going above and beyond with puppy engagement and activity! Highly recommend.

Dog walkingDog sitting (in-home)
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I only recently moved to Portland and I hardly knew anyone. Then I promptly broke my leg. I randomly chose PetSitters and what an incredible gift they have been to Lola and me. So friendly and kind to me and more importantly really take the time with Lola to make sure every outing is a good outing. She is new to…

Customer photo from Julie's review
Reasonable priceDog walking
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent and reliable service from trustworthy dog walkers. Joe is great to work with (as are all of the dog walkers) and I appreciate the journals from each visit.

Dog walking
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I've been with PetSitter for a few weeks, and they have been fantastic! I'm managing an extended health issue, and the peace of mind knowing my sweet pup is still getting good walks is everything. They are communicative, leave detailed notes, photos, and maps for each walk, and their invoicing is a breeze. Finding…

Customer photo from Jessica's review
Reasonable priceDog walking
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you for the reliable dog walking services!! Really appreciate your professionalism.

Great priceDog walkingCat sitting (in-home)Dog sitting (in-home)

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Cat sitting (in-home)30—
Dog walking11—
Dog sitting (in-home)8—
Other pet boarding2—

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