Wedding photographer · Yorkville, IL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#101 of 201 photographersiPosition by Experts Score among all companies we track in this category. · better than 50%
5.0★★★★★47 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Pfeiffer Photography five stars based on forty-seven reviews, with the owner responding to forty-three percent of comments. Clients describe services including weddings, family sessions, and headshots, highlighting punctuality, clear communication, and competitive pricing. Recurring themes note the photographer's ability to make subjects feel comfortable and his professional demeanor. No common criticisms appear in the provided excerpts, which exclusively contain positive feedback regarding quality and client interaction.
Google rating: 5.0 out of 5 from 47 reviews (100% five-star).
Reviews on this page: 47 Google reviews (41 with written comments, 6 with photos).
Owner responses: the business replied to 43% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Pfeiffer PhotographyPhotographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pfeiffer Photography: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pfeiffer Photography: 98/100 on this factor. Category median: 99.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pfeiffer Photography: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pfeiffer Photography: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pfeiffer Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
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Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
5.0of 5
5 stars47100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 41 written reviews
100%praise
Praise83100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2328%
Would recommend2125%
Price & value1214%
Quality & results1113%
Speed & response810%
Communication67%
Honesty & trust22%
What customers talk about
We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was so nice and really made sure to get all the photos we wanted!”
“Will absolutely use him again and recommend him to anyone!”
“Excellent communication, very competitive prices and an expert eye behind his high-end equipment.”
“So if quality results AND excellent communication are important to you, I don't think you'll find better than Pfeiffer Photography.”
“They look great and he is a pleasure to work with, always kind, pleasant, on time, and reasonably priced.”
“Communication with Scott was easy and he was very responsive when asking questions or addressing concerns.”
“He seems to genuinely care about delivering the best photos possible while ensuring his clients are truly happy with their whole experience.”
People customers mention
Scott19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKariLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
An amazing talent! We used Scott for a family photo session in an effort to get some cute Fall shots for our Holiday card. We were blown away by the experience. Excellent communication, very competitive prices and an expert eye behind his high-end equipment. Very personable and engaging. Will absolutely use him again and recommend him to anyone!
Great priceFamily and group
FFLCC1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We have used Scott for our professional headshots. They look great and he is a pleasure to work with, always kind, pleasant, on time, and reasonably priced. Highly recommend!
Great priceCorporate photography
KKayla2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Scott took our wedding photos and will be one of the most memorable aspects of the entire wedding. All of the guests frequently asked where we found such a great photographer. It really makes a difference when you have someone like Scott who goes out of his way to make people feel comfortable but also reads the room…
Wedding photo packages
AAndrew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
100% 10/10 Recommend Pfeiffer Photography! His quality, value and care throughout the process was extremely felt and appreciated by me! I'm excited to view/use the photos he took of me. I am most definitely going to be a customer again!
LLima7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Scott was amazing! He really made us and our guests feel so comfortable while he took pictures! He was so nice and really made sure to get all the photos we wanted! I would highly recommend! Price was great and he was amazing throughout the entire process!
MMatt5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Scott did an amazing job for our November Wedding. He documented the entire day for us, and we had more than enough great pictures to pick through when all was said and done. He worked with our DJ at different times throughout the night and it made for a great celebration. Very reasonably priced as well.
An amazing talent! We used Scott for a family photo session in an effort to get some cute Fall shots for our Holiday card. We were blown away by the experience. Excellent communication, very competitive prices and an expert eye behind his high-end equipment. Very personable and engaging. Will absolutely use him again and recommend him to anyone!
Price assessment: Great price
Services: Family and group
F
FLCC Admin1 reviewiTotal number of Google reviews FLCC has written across all businesses on Google Maps, not just this one.
We have used Scott for our professional headshots. They look great and he is a pleasure to work with, always kind, pleasant, on time, and reasonably priced. Highly recommend!
Price assessment: Great price
Services: Corporate photography
K
Kayla & Patrick Donahoe2 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Scott took our wedding photos and will be one of the most memorable aspects of the entire wedding. All of the guests frequently asked where we found such a great photographer. It really makes a difference when you have someone like Scott who goes out of his way to make people feel comfortable but also reads the room well and knows when his best opportunities are. I am not the biggest fan of having my photos taken but this was by far the best experience I have had. I would recommend him for any type of event and he will make that event that much more special.
Services: Wedding photo packages
A
Andrew G_322 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
100% 10/10 Recommend Pfeiffer Photography! His quality, value and care throughout the process was extremely felt and appreciated by me! I'm excited to view/use the photos he took of me. I am most definitely going to be a customer again!
Response from the owner · a year ago
Thank you so much for your review. I appreciate it.
L
Lima Mawi7 reviewsiTotal number of Google reviews Lima has written across all businesses on Google Maps, not just this one.
Scott was amazing! He really made us and our guests feel so comfortable while he took pictures! He was so nice and really made sure to get all the photos we wanted! I would highly recommend! Price was great and he was amazing throughout the entire process!
M
Matt Ruettiger5 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Scott did an amazing job for our November Wedding. He documented the entire day for us, and we had more than enough great pictures to pick through when all was said and done. He worked with our DJ at different times throughout the night and it made for a great celebration. Very reasonably priced as well.
Response from the owner · a year ago
Thank you so much for your review of my wedding photography services. I work hard to make sure every wedding goes GREAT!
A
Andrea Galway8 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Scott was the photographer for our wedding November 2024 and he was absolutely amazing from start to finish! We met Scott at a bridal show and immediately knew that he was a perfect fit for what he wanted. The running joke whenever we talked about Scott was that he was the grown-up version of my now husband. During the engagement shoot we were able to get a feel for his direction and the type of style we could expect when it came to the wedding. On the day of the wedding, he printed out and brought along the shot list I sent him to make sure we crossed off every single shot we wanted. We were lucky to be ahead of schedule the entire day so he was also able to get amazing candid shots of everyone just hanging out. He kept saying that he would rather take too many than not enough photos which I greatly appreciated! Communication with Scott was easy and he was very responsive when asking questions or addressing concerns. Our primary form of communication was email and I always received an answer in a timely manner. Overall, I am definitely passing along his info to anyone in need and I am looking forward to working with him again one day!
Response from the owner · a year ago
Thank you so much for the wonderful review. I work hard to make sure that every wedding is photographed successfully and according to the bride and groom's wishes.
K
Ken Burrows10 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Pfeiffer Photography is so fantastic! They did my dating profile and knocked it out of the park!! Easy to work with and professional. The photographer was kind, helpful and knowledgeable. I’m going to be using them for all my family photos and even our company will be using them from now on. Couldn’t have asked for more!!
J
John B Reilly2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
My fiancé and I hired Pfeiffer Photography for our wedding and engagement photos. We interviewed multiple photographers. Once we met with Scott we knew we had to hire him. His experience and professionalism set him apart from others we interviewed. Everyone gave us the same two compliments at our wedding. The first was that they had a good time at the wedding. The second was how much everyone loved our photographer. His wedding prices were affordable and the pictures were exceptional. He even has the option to make your wedding album for you. We would highly recommend him to any friends or family.
