Experts Reviews · Company report
Phes Cleaning Services - Southwest Suburbs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%99+7Momentum penalty59−4.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Phes Cleaning Services - Southwest Suburbs

Chicago, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 463 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Phes Cleaning Services - Southwest Suburbs is better than 84% of move-in/move-out cleaning services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Phes Cleaning Services - Southwest Suburbs is better than 62% of move-in/move-out cleaning services.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Phes Cleaning Services - Southwest Suburbs is better than 100% of move-in/move-out cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Phes Cleaning Services - Southwest Suburbs is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Phes Cleaning Services - Southwest Suburbs is better than 59% of move-in/move-out cleaning services.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Phes Cleaning Services - Southwest Suburbs is better than 99% of move-in/move-out cleaning services.A
99

Reviews for your job

Customers hired Phes Cleaning Services - Southwest Suburbs for 7 kinds of job.

Phes Cleaning Services - Southwest Suburbs for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$471
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 52

All 31 Google reviews tagged “Deep clean”

DianaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

First time with a cleaning service and I'm beyond happy! Thank you to Juliana for doing a great job on the deep clean on the kitchen and bathroom. I genuinely feel more at ease knowing it's clean again. 😊 Scheduling an appointment was simple and straightforward. They took down notes on what I wanted done and…

Paid $300–350Great priceDeep clean
Dina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amazing experience with this company, I hired them for deep cleaning and they went above and beyond. I will be hiring them for regular standard cleaning. Adding to my comment from 10 months ago. I have been so happy with this company, they are truly the best out there. They do monthly cleaning for me and it is…

Deep clean+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Its rare these days to find companies that communicate and execute. Phes does it all. Sal and his team run a business the way it should be run. And did I mention the work is superior? Thanks Phes!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Lynda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The person that was sent was great she followed instructions well. I will use this service again when necessary! she is an asset to your company!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
sydnie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company sent 2 ladies ( Chela and Daniela)they were on time and very careful about my home and possessions. They preformed a very through cleaning, I definitely would recommend them!!!!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Lizette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, friendly and highly recommended!

Deep cleanGeneral housekeepingPost-construction cleaning+ Responsiveness+ Punctuality+ Quality
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Efficient, thorough and hard working... I would recommend them to anyone

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marisol and Rosá did an amazing job!! They took their time and they were very thorough in every detail for our deep cleaning. I was extremely satisfied with my cleaning and I looked forward to having them come again next time!

Deep clean+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hired Phes to do a move in cleaning on my new house. I hired them to immediately start the cleaning process as soon as we closed, and when our closing took longer than anticipated, they were so accommodating. They went above and beyond, and we are so thankful to have found them. Thank you!!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Delivered Professional Cleaning Service! "Phes" accommodated a same-day request!!! I look forward to our next service date and I highly recommend!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Nestor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marisol was very responsive and pleasant, and she did a great job deep cleaning our apartment.

Deep clean+ Responsiveness+ Punctuality+ Quality
Fiona10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sal, Raquel and team did a fantastic job on my new home. They were able to schedule a deep clean-with add ons- with only 3 days notice. The cleaners were punctual and thorough. I could tell the cleaners were proud of their work and my house reflected that pride when they were done. Sal was also flexible with my…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Miriam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a FABULOUS job. Our fridge hadn’t been cleaned in 2+ years and it’s spotless now. Our floors and baseboards look great. Amazing job!!

Customer photo from Miriam's review
Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot rave enough about Phes. The ladies showed up ready to work their behinds off. The deep clean is what we ordered and they delivered! Our house looks better than when we moved in. Thank you!!!

Deep clean+ Responsiveness+ Punctuality+ Quality
A.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sal, the owner of the Phes company, was extremely nice and extended an additional service that was needed but gratefully not charged for (Sal, thank you again for that rare courtesy). Marisol was an excellent cleaner, and she provided me with several tips on how to avoid some of the problems that could help hinder…

Deep clean+ Responsiveness+ Punctuality+ Quality
Anthony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Deep cleaning, to begin our church relationship with Phes. Pleasant staff, that did a wonderful job! I’m looking forward to our weekly services.

Deep clean+ Responsiveness+ Punctuality+ Quality
Cathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So I am a working mother of two young boys. I finally convinced my husband to have someone come in and do a deep clean because our bathrooms were gross! Haha! When I came home today after the cleaning, I couldn’t believe my eyes! It was like walking into a different house! That brown spot on our floor wasn’t…

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Alisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job!

Deep clean+ Professionalism
PabloLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with their service! First time using them, highly recommend it. Cleaning staff was on time and friendly. Nice job!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
ebony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, on time, great value

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not have been happier with the ladies who arrived...and ki ked my houses a...well, they did an amazing job. The previous family left the place quite a disaster. They were able to get it remarkably clean and in a timely manner. The person who answered my desperate call was able to get me in for the very next…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The 2 women who performed a deep clean on my home were fantastic. They were friendly, paid attention to every detail and took their time, Even as they were leaving they noticed a dirty spot on my interior storm door and stopped and took care of it. Very pleasant. I would definitely use them again.

Deep clean+ Responsiveness+ Punctuality+ Quality
JC2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience! Loretta was exceptional, very detailed and hardworking!!

Deep cleanStandard cleaning
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Phes did and amazing job cleaning! They were very thorough with the cleaning! Took their time and was very nice ! Highly recommended!!☺️☺️

Deep clean+ Responsiveness+ Punctuality+ Quality
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great cleaning job--thorough and professional--will certainly use Phez again. BMcG

Deep clean+ Responsiveness+ Punctuality+ Quality
Ethan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I hired Phes to do a deep clean of my rental property between tenants and was very pleased with the results. I’ve done this before with other companies and while I’ve usually been happy overall, I’ve had to go through and clean certain areas again to see that it was done to my satisfaction, that was not the case with Phes. Highly recommended!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Caroline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Deep cleanMove-out cleaning+ Punctuality+ Quality
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Christie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Deep clean+ Responsiveness+ Punctuality+ Quality
ValenciaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep clean+ Responsiveness+ Professionalism
Mercedes5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$324+35% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 76%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean31$271–$471
Standard cleaning27$153–$233
General housekeeping17$158–$321
Moving-related cleaning11$315–$705
Move-out cleaning6—
Post-construction cleaning2—
Office & workplace cleaning2$126–$227

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