Experts Reviews · Company report
Phes Cleaning Services - Southwest Suburbs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%99+7Momentum penalty59−4.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Phes Cleaning Services - Southwest Suburbs

Chicago, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 463 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Phes Cleaning Services - Southwest Suburbs is better than 84% of move-in/move-out cleaning services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Phes Cleaning Services - Southwest Suburbs is better than 62% of move-in/move-out cleaning services.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Phes Cleaning Services - Southwest Suburbs is better than 100% of move-in/move-out cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Phes Cleaning Services - Southwest Suburbs is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Phes Cleaning Services - Southwest Suburbs is better than 59% of move-in/move-out cleaning services.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Phes Cleaning Services - Southwest Suburbs is better than 99% of move-in/move-out cleaning services.A
99

Reviews for your job

Customers hired Phes Cleaning Services - Southwest Suburbs for 7 kinds of job.

Phes Cleaning Services - Southwest Suburbs for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$315–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Moving-related cleaning”

CindyLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a move-in residential cleaning. It was really dirty. These girls did an amazing job. I checked everything behind them and the house looked and smelled fantastic. Inside the oven even looked brand new. I would highly recommend them.

Paid $500+Reasonable priceMoving-related cleaning
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lupe and Barbara did a great job at cleaning my new apartment. They were very thorough and spent a lot of time in the bathrooms, which was my main concern. They also stayed until I checked to see if everything was to my liking. I appreciated all the hard work they put in and now I feel like I can finally live in the…

Paid $400–450Reasonable priceMoving-related cleaning
sydnie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company sent 2 ladies ( Chela and Daniela)they were on time and very careful about my home and possessions. They preformed a very through cleaning, I definitely would recommend them!!!!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hired Phes to do a move in cleaning on my new house. I hired them to immediately start the cleaning process as soon as we closed, and when our closing took longer than anticipated, they were so accommodating. They went above and beyond, and we are so thankful to have found them. Thank you!!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Fiona10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sal, Raquel and team did a fantastic job on my new home. They were able to schedule a deep clean-with add ons- with only 3 days notice. The cleaners were punctual and thorough. I could tell the cleaners were proud of their work and my house reflected that pride when they were done. Sal was also flexible with my…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not have been happier with the ladies who arrived...and ki ked my houses a...well, they did an amazing job. The previous family left the place quite a disaster. They were able to get it remarkably clean and in a timely manner. The person who answered my desperate call was able to get me in for the very next…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
JanetLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Deep cleaned my new home! Everyone I interacted with was very sweet and kind!!!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
AkiliLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very responsive communication and excellent cleaning service. I was very happy with how everything turned out.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Ethan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I hired Phes to do a deep clean of my rental property between tenants and was very pleased with the results. I’ve done this before with other companies and while I’ve usually been happy overall, I’ve had to go through and clean certain areas again to see that it was done to my satisfaction, that was not the case with Phes. Highly recommended!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Quality+ Professionalism
Mercedes5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$324+35% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 76%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean31$271–$471
Standard cleaning27$153–$233
General housekeeping17$158–$321
Moving-related cleaning11$315–$705
Move-out cleaning6—
Post-construction cleaning2—
Office & workplace cleaning2$126–$227

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