Experts Reviews · Company report
Phes Cleaning Services - Southwest Suburbs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%99+7Momentum penalty59−4.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Phes Cleaning Services - Southwest Suburbs

Chicago, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 463 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Phes Cleaning Services - Southwest Suburbs is better than 84% of move-in/move-out cleaning services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Phes Cleaning Services - Southwest Suburbs is better than 62% of move-in/move-out cleaning services.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Phes Cleaning Services - Southwest Suburbs is better than 100% of move-in/move-out cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Phes Cleaning Services - Southwest Suburbs is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Phes Cleaning Services - Southwest Suburbs is better than 59% of move-in/move-out cleaning services.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Phes Cleaning Services - Southwest Suburbs is better than 99% of move-in/move-out cleaning services.A
99

Reviews for your job

Customers hired Phes Cleaning Services - Southwest Suburbs for 7 kinds of job.

Phes Cleaning Services - Southwest Suburbs for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$233
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Standard cleaning” · showing 20

GameReaction1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Julie was the cleaner for our condo association recently. She was very concerned with doing a good job and waited for me to review her work. Phes Services personnel consistently do a diligent job and perform as if they were cleaning their own home.

Reasonable priceStandard cleaning
A.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I've hired Phes several times over the past year after having a great move-in cleaning experience with them. Everyone in the company has been prompt, communicative, and thorough. I especially like working with Diana - she really goes the extra mile and my place looks (and smells) amazing after she's worked her magic.

Reasonable priceStandard cleaning
CJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

My cleaner showed up on time and exceeded my expectations with the cleaning services. My house was shining all over, floors gleaming, and a natural scent of cleanliness. I highly recommend Phes Cleaning Services .

Standard cleaning+ Responsiveness+ Professionalism+ Value
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I hired Phes cleaning services and had a great experience. They arrived on time, took their time to pay attention to detail, and over delivered.

Great priceStandard cleaningGeneral housekeeping
EricLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Evelyna did a great job! She did everything I asked and then cleaned additional rooms. I'll be requesting Evelyna again in the near future! This service was so worth the price!

Paid $250–300Reasonable priceStandard cleaningGeneral housekeeping
AmandaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had wonderful experiences with Phes, and we highly recommend their services. If you are looking for a cleaner in the Chicago area, they are one of the best!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Lizette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, friendly and highly recommended!

Deep cleanGeneral housekeepingPost-construction cleaning+ Responsiveness+ Punctuality+ Quality
TresandersLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job cleaning and communicating!

Standard cleaning+ Punctuality
mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sonia did an excellent job cleaning my 2 bed 2 bath condo. Bathrooms are sparkling!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Donald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marisol arrived on time & did a fantastic job cleaning our house. We look forward to her returning in a couple of weeks to continue providing exceptional service. Don & Cindy Kirk - Hickory Hills IL

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Delivered Professional Cleaning Service! "Phes" accommodated a same-day request!!! I look forward to our next service date and I highly recommend!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Miriam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a FABULOUS job. Our fridge hadn’t been cleaned in 2+ years and it’s spotless now. Our floors and baseboards look great. Amazing job!!

Customer photo from Miriam's review
Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used this service for the first time today and Bianca did the most beautiful job. Our place looks absolutely spotless and she was so kind. We look forward to using this service again and hope to see Bianca soon.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
PabloLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with their service! First time using them, highly recommend it. Cleaning staff was on time and friendly. Nice job!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
ebony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, on time, great value

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
SydneyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I like that i get the same cleaner every time. She does a great job! I love coming home to a sparkling clean house

Standard cleaning+ Responsiveness+ Punctuality+ Quality
JC2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience! Loretta was exceptional, very detailed and hardworking!!

Deep cleanStandard cleaning
Renita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is Renita Bonner. I went over there to inspect the house along with Rev. Tabb & both of us agreed the cleaning staff did an excellent job. (Especially at such a low price in my opinion)! Thank you very much!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
TeressaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I received a standard home cleaning for the first time with Phes. Sal and Lore were professional and responsive from making the appointment, to checking up on things during and after services were rendered. I have scheduled my second cleaning with them and I look forward in sharing my experience in more details…

Standard cleaning+ Responsiveness+ Punctuality+ Professionalism
Swati2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality

Show more standard cleaning reviews (7 more) →

Price

$324+35% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 76%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean31$271–$471
Standard cleaning27$153–$233
General housekeeping17$158–$321
Moving-related cleaning11$315–$705
Move-out cleaning6—
Post-construction cleaning2—
Office & workplace cleaning2$126–$227

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