How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPhil Walters Auto
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #459Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Phil Walters Auto for 8 kinds of job.
Phil Walters Auto for auto maintenance
Clear ✕All 19 Google reviews tagged “Auto maintenance”
Everyone is great to work with! Super service and great work! We appreciate their hard work and friendliness.
I had asked them to install my summer tires and to perform a four wheel alignment. The work was done on time and it was done with great care. The mechanics that performed the work took great care to clean up the areas that they worked on. I am very pleased with the quality of the work performed. I will be a returning customer for sure.
They did a great job of getting our vehicle in and repairing it quickly. Great communication from start to finish.
Friendly, timely and great work as always!
Quick, well done repairs. Above and beyond customer service!
Excellent service
Fair price, only ones I trust our cars with.
Came in for a quick oil change and your team made time in a busy day to change my faulty front breaks so I could use my truck this weekend... even changed my 3rd break light bulb. Thanks for going the extra mile and getting me back on the road for the weekend!
Great always friendly on time explains things I could understand! Great place will return!
Good place to take car get work done at they are nice people they fix my fuel pump fast got me back on the road
I've been going to them for 37 years and wouldn't trust my cars with anyone else....
Excellent services.
Of all the shops I've used throughout my life, I've never had an issue here. Ray, Sue and the rest of the team are extremely solid, knowledgeable and friendly. Would recommend to others. Have had my car(s) serviced many times. They are all amazing at their jobs and they are compassionate people who truly care about YOU as a person.
Great service and very fair. I've had several repairs done and never been disappointed. Highly recommended!
I'm glad I have a place I can trust!
I’ve dealt with Phil Walters for over 25 years for all of my vehicles. Always reliable, dependable and honest. My kids now take their vehicles there as well. It’s a small family atmosphere but with skilled service.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 97 | — |
| Oil change | 76 | — |
| General repairs & maintenance | 47 | — |
| Wheel alignment | 37 | — |
| Tire rotations | 34 | — |
| Auto tire replacement | 26 | — |
| Vehicle Inspection | 21 | — |
| General repairs | 20 | — |
