Analyzing 9,279,8949.3M ReviewsFor 26,42526.4K Experts
Customers frequently cite fast turnaround times, friendly staff, and fair pricing for services like tire replacements, alignments, and mechanical repairs. Recurring themes include quick appointment scheduling and professional communication. However, some low-star reviews report issues with diagnostic accuracy, unexpected additional repairs, and high costs for specific parts. One reviewer also noted a lack of accessible parking facilities at the location.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
859 Google reviews we collected
Phrases our text analysis found in 567 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 567 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super friendly and was able to get me right in for a tire patch even though I did not have an appointment.”
“…else wanted so from me to you Phil walters thank you for the help and great experience and kind staff you are all amazing…”
“I drove the car right back and informed them that the car was not fixed and still making the noise.”
“The work was done on time and it was done with great care.”
“I went slowly down a side street with the windows cracked to reduce noise.”
“Phil Walter’s was able to get my car in quickly and replace all 4 tires with an affordable price.”
“I was ripped off by this company and will speak about it on my TV show.”
“I highly recommend these folks customer service lives on and their work is absolutely amazing!”
“Avoid this place and do not trust them with your vehicle.”
“From the moment I walked in the stuff was friendly professional and genuinely attentive.”
“But I do not trust that a thorough inspection was done on my car and will not be returning.”
“Great customer service, quick service and great follow-up.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Phil Walters Auto for 8 kinds of job. Pick one to see what they paid and said.
Everyone is great to work with! Super service and great work! We appreciate their hard work and friendliness.
I had asked them to install my summer tires and to perform a four wheel alignment. The work was done on time and it was done with great care. The mechanics that performed the work took great care to clean up the areas that they worked on. I am very pleased with the quality of the work performed. I will be a returning customer for sure.
I am very happy with the work they did.Everyone was curtous, friendly and helpful. Would recommend them to everyone
Super friendly and was able to get me right in for a tire patch even though I did not have an appointment. Definitely recommend:)
Was extremely helpful, they had my truck fixed in no time and had no problems whatsoever afterward!
Very welcoming and professional.Great service every time.in and out.And fair price.
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 97 | — |
| Oil change | 76 | — |
| General repairs & maintenance | 47 | — |
| Wheel alignment | 37 | — |
| Tire rotations | 34 | — |
| Auto tire replacement | 26 | — |
| Vehicle Inspection | 21 | — |
| General repairs | 20 | — |
4.7 ★★★★★ 859 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
always take my cars here, they never let me down
Hi Kay, That means a lot to hear, and we’re grateful you keep trusting us with your vehicles. We’ll always be here to help keep things running smoothly for you.
Everyone is great to work with! Super service and great work! We appreciate their hard work and friendliness.
Thanks Debra! Looking forward to serving you again!
I had asked them to install my summer tires and to perform a four wheel alignment. The work was done on time and it was done with great care. The mechanics that performed the work took great care to clean up the areas that they worked on. I am very pleased with the quality of the work performed. I will be a returning customer for sure.
Thanks for taking the time to leave a great review John! We're proud to be your trusted, local auto mechanic!
5 minutes in and out, got a new tire. The were very nice.
Hi Martha, Thanks for the kind words and for choosing Phil Walters Auto — we’re glad we could get you in and out quickly with a new tire. We appreciate your trust and look forward to helping you again whenever you need us.
Thank you very much.
Hi Michael, We appreciate your kind words and are glad we could help. Thank you for choosing Phil Walters Auto, and we look forward to serving you again.
Reliable service, great quality, reasonable price.
Hi Tracy, Your kind words mean a lot, and we’re glad you were happy with the service, quality, and pricing at Phil Walters Auto. We appreciate your support and look forward to helping you again anytime.
I am very happy with the work they did.Everyone was curtous, friendly and helpful. Would recommend them to everyone
Glad to hear it D!
Super friendly and was able to get me right in for a tire patch even though I did not have an appointment. Definitely recommend:)
Hi Chelsea, thanks for the kind words and recommendation. We’re glad we could get you right in for the tire patch and appreciate you choosing Phil Walters Auto.
Quick courteous service.
Hi Bill, Thanks for the kind words and for choosing us; we’re glad our quick courteous service made a great impression. We appreciate your support and look forward to helping you again at Phil Walters Auto.
Front wheel alignment
Hi Debbie, thanks for your feedback and for visiting Phil Walters Auto. We’re glad we could help with your front wheel alignment and appreciate the opportunity to keep you rolling smoothly.
Analyzing 9,279,8949.3M ReviewsFor 26,42526.4K Experts
