How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPhil Walters Auto
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #459Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Phil Walters Auto for 8 kinds of job.
Phil Walters Auto for brakes
Clear ✕All 15 Google reviews tagged “Brakes”
always take my cars here, they never let me down
Very transparent and reasonable prices. After every visit, they have provided me with a vehicle condition report that I can access online with photos, videos, and explanation of what looks ok and what needs attention.
This shop rocks. They’re very attentive, they get your car in right away, and the tech’s show you things on your car that may need attention or could be concerning. They’re very attentive do not try to sell you something you don’t need. It’s the best auto repair shop hands down!
What a joy this experience was! When I called for an appointment to have an alignment done on both mine and my husband's vehicles, that the tire shop recommended, they got me in with his the next morning, although I was offered same day, but it didn't work in my schedule. Once I was there for the work, I asked if…
⭐️⭐️⭐️⭐️⭐️ Fantastic service! I called last minute needing work done on our work truck doing a job out of town and they got me in the same day. The staff was friendly, honest, and professional — they explained everything clearly and got the job done fast. The truck runs great now, and the price was very fair. It’s…
Always able to get in fairly soon and they do great work.
Came in for a quick oil change and your team made time in a busy day to change my faulty front breaks so I could use my truck this weekend... even changed my 3rd break light bulb. Thanks for going the extra mile and getting me back on the road for the weekend!
Good place to take car get work done at they are nice people they fix my fuel pump fast got me back on the road
Always can depend on the work performed here!
Great place, been going there for 4-5 years. Great people and wonderful service. I take my car there everytime they are amazing. Glad to have a great mechanic I can rely on! Love the new txt app to schedule and get reminders.
Great customer service. Stuck with a problem I was having with work they did and made it right.
They are very friendly and professional. They have serviced my car for 15years and I have always been pleased with their service.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 97 | — |
| Oil change | 76 | — |
| General repairs & maintenance | 47 | — |
| Wheel alignment | 37 | — |
| Tire rotations | 34 | — |
| Auto tire replacement | 26 | — |
| Vehicle Inspection | 21 | — |
| General repairs | 20 | — |
