How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPhil Walters Auto
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #459Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Phil Walters Auto for 8 kinds of job.
Phil Walters Auto for general repairs
Clear ✕All 21 Google reviews tagged “General repairs”
I had asked them to install my summer tires and to perform a four wheel alignment. The work was done on time and it was done with great care. The mechanics that performed the work took great care to clean up the areas that they worked on. I am very pleased with the quality of the work performed. I will be a returning customer for sure.
They did a great job of getting our vehicle in and repairing it quickly. Great communication from start to finish.
Dropped my car off without an appointment and it was done by the end of the day. They replaced my serpentine belt, flushed and recharged my A/C, and changed my oil. Great people and fast service.
Phil Walters got me right in and diagnosed the problems and had my car fixed that day. The service was excellent and cost appropriate.
A great place to take your automobile.
Did a great job on my repair, got my car into the shop the quickest in town after calling around.
Came in for a quick oil change and your team made time in a busy day to change my faulty front breaks so I could use my truck this weekend... even changed my 3rd break light bulb. Thanks for going the extra mile and getting me back on the road for the weekend!
Very Satisfied 😃
Always, top notch…half my family has been going there for auto repairs now😃
Good place to take car get work done at they are nice people they fix my fuel pump fast got me back on the road
Great people to work with.
I've been going to them for 37 years and wouldn't trust my cars with anyone else....
Very friendly place fast service highly recommend got me in the same week thankyou
Of all the shops I've used throughout my life, I've never had an issue here. Ray, Sue and the rest of the team are extremely solid, knowledgeable and friendly. Would recommend to others. Have had my car(s) serviced many times. They are all amazing at their jobs and they are compassionate people who truly care about YOU as a person.
I had a wonderful experience. A car was given to me. On my way to work there was no heat and my temp gauge went up to hot. I drove back home and googled repair shops near my home. I'm new to the area. I don't have many people in Battle Creek to help me out. I needed to have the car fixed the same day, if possible. I…
Great service and very fair. I've had several repairs done and never been disappointed. Highly recommended!
Bought tire and persons removed damaged tire from rim and placed new tire on old rim in a fantastic and efficient manner.
Phil and Walter's was able to fit us in same day to patch a tire for me. It was quick and easy and we were able to just drop off the tire and pick it up later. The service is always great and they even loaded and u loaded the tire for me so I didn't have to. I appreciate them and we will definitely continue using their great shop!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 97 | — |
| Oil change | 76 | — |
| General repairs & maintenance | 47 | — |
| Wheel alignment | 37 | — |
| Tire rotations | 34 | — |
| Auto tire replacement | 26 | — |
| Vehicle Inspection | 21 | — |
| General repairs | 20 | — |
