How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPhil Walters Auto
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #459Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Phil Walters Auto for 8 kinds of job.
Phil Walters Auto for tire rotations
Clear ✕All 35 Google reviews tagged “Tire rotations” · showing 20
Truck runs great!. It was an emergency, someone removed 4 lugs on my back tire, tire came off had to have it towed to them, they fixed it the very next day. Thank you for taking great care of my truck after that malicious act!
They did a great job of getting our vehicle in and repairing it quickly. Great communication from start to finish.
Always great work and i like the history reports
I was in for an oil change and tire rotation, very quick and efficient. While they were working on my car they did an inspection of it, all good. Thank you. Mara
I love phil walters they are all about helping there customer
Everyone was very friendly and the waiting room was small but clean. They did not try to up sell me anything. They checked my car to see what was the proper oil and charged a very fair price. I had an appointment and was in and out in a timely manner.
Very nice and professional
Very happy with the service received. Always friendly and when needed maintenance issues are addressed.
Tired of the dealership experience? If you are looking for a great service station for your car or truck this is the place to go.
Fair price, only ones I trust our cars with.
Always able to get in fairly soon and they do great work.
Everything was great. Answered all my questions and repairs were done as needed. Thank you so much.
The staff here are the best, super friendly, and the prices are reasonable. I appreciate the care I get as a repeat customer!
Came in for a quick oil change and your team made time in a busy day to change my faulty front breaks so I could use my truck this weekend... even changed my 3rd break light bulb. Thanks for going the extra mile and getting me back on the road for the weekend!
Good place to take car get work done at they are nice people they fix my fuel pump fast got me back on the road
Ive been bringing my cars and truck for over 30 years. Price is reasonable but the service is excellent.
Excellent services.
Guys did a great job taking care of my truck!
Great place of business great professional and helpful people That works there
The were warm and very helpful.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 97 | — |
| Oil change | 76 | — |
| General repairs & maintenance | 47 | — |
| Wheel alignment | 37 | — |
| Tire rotations | 34 | — |
| Auto tire replacement | 26 | — |
| Vehicle Inspection | 21 | — |
| General repairs | 20 | — |