How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPhil Walters Auto
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #459Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Phil Walters Auto for 8 kinds of job.
Phil Walters Auto for tires
Clear ✕All 97 Google reviews tagged “Tires” · showing 20
Super friendly and was able to get me right in for a tire patch even though I did not have an appointment. Definitely recommend:)
Excellent customer service!
Had a terrific experience! So glad I found Phil Walter's Auto. This will be my lifetime auto place. The service is beyond great and the staff and mechanics are top notch.
Very quick and professional service! Thanks for the quick turnaround on my daily driven truck! Highly recommend!😊
A friend needed special tires and rims Mounted they did a great job at a reasonable price 👏
Great service, reasonable prices and always friendly!!
Great service! After calling in advance, everything was ready when I got there and it took no time at all to replace my trailer tire! Very friendly folks!
Phil Walters always provides amazing service for myself and my family. From having to fix a flat tire to getting our car set up with new tires, they are the best. Highly recommend.
Outstanding work and it was completed ahead of schedule. They also give a military 🪖 discount .
I highly recommend Phill Walters auto repair. I’ve never had a problem when I make an appointment. I’m in and out of there they explain things and overall the quality of work is supreme.
Made an appointment, showed up early and they took care of my tire and had me back on the road in no time. Great service!
Good customer service and communication.
I couldn't be more impressed! From the moment I walked in the stuff was friendly professional and genuinely attentive. The repair itself was done quickly and efficiently. Overall, it was a seamless and stress-free experience for me. I highly recommend this shop to anyone looking for reliable honest and high quality auto repair service.Thank you.
Great service as always.
Great service from these folks! Great price too!
Super fast tire change! Great service!
I got 4 new tires from Phil Walters and got a great price!! All the employees there are very friendly and helpful. They got me in right away same day and my new tires were installed timely and with care they called me with any questions and I really enjoyed my experience with them will definitely be back for all my future repairs!!
Your service advisor, Matt, and Miss Sue are a great team. Always friendly and helpful, answering all my questions and making sure I understand not only what it is my vehicles need, but WHY they need it. Matt is extremely knowledgeable and should be considered a great asset to the company, having only been there a short time…don’t lose him!
Great customer care and service. Final price was actually cheaper than the original estimate as well. A+
Phil Walter's staff is always friendly, knowledgeable, accommodating, and honest. I am confident I get great service, and the price will be reasonable. Thanks so much!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 97 | — |
| Oil change | 76 | — |
| General repairs & maintenance | 47 | — |
| Wheel alignment | 37 | — |
| Tire rotations | 34 | — |
| Auto tire replacement | 26 | — |
| Vehicle Inspection | 21 | — |
| General repairs | 20 | — |
