How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPhil Walters Auto
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #459Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Phil Walters Auto for 8 kinds of job.
Phil Walters Auto for tires
Clear ✕All 97 Google reviews tagged “Tires” · showing 80
Super friendly and was able to get me right in for a tire patch even though I did not have an appointment. Definitely recommend:)
Excellent customer service!
Had a terrific experience! So glad I found Phil Walter's Auto. This will be my lifetime auto place. The service is beyond great and the staff and mechanics are top notch.
Very quick and professional service! Thanks for the quick turnaround on my daily driven truck! Highly recommend!😊
A friend needed special tires and rims Mounted they did a great job at a reasonable price 👏
Great service, reasonable prices and always friendly!!
Great service! After calling in advance, everything was ready when I got there and it took no time at all to replace my trailer tire! Very friendly folks!
Phil Walters always provides amazing service for myself and my family. From having to fix a flat tire to getting our car set up with new tires, they are the best. Highly recommend.
Outstanding work and it was completed ahead of schedule. They also give a military 🪖 discount .
I highly recommend Phill Walters auto repair. I’ve never had a problem when I make an appointment. I’m in and out of there they explain things and overall the quality of work is supreme.
Made an appointment, showed up early and they took care of my tire and had me back on the road in no time. Great service!
Good customer service and communication.
I couldn't be more impressed! From the moment I walked in the stuff was friendly professional and genuinely attentive. The repair itself was done quickly and efficiently. Overall, it was a seamless and stress-free experience for me. I highly recommend this shop to anyone looking for reliable honest and high quality auto repair service.Thank you.
Great service as always.
Great service from these folks! Great price too!
Super fast tire change! Great service!
I got 4 new tires from Phil Walters and got a great price!! All the employees there are very friendly and helpful. They got me in right away same day and my new tires were installed timely and with care they called me with any questions and I really enjoyed my experience with them will definitely be back for all my future repairs!!
Your service advisor, Matt, and Miss Sue are a great team. Always friendly and helpful, answering all my questions and making sure I understand not only what it is my vehicles need, but WHY they need it. Matt is extremely knowledgeable and should be considered a great asset to the company, having only been there a short time…don’t lose him!
Great customer care and service. Final price was actually cheaper than the original estimate as well. A+
Phil Walter's staff is always friendly, knowledgeable, accommodating, and honest. I am confident I get great service, and the price will be reasonable. Thanks so much!
I had some brake work done on my car on my first visit there. I had my car being worked on by Gerber collusion, and they found out that I needed brake work and they recommended Phil Walters. I was very satisfied with their work, and I was informed that I needed tires. And they recommended that I get the tires from…
Good place to do business
Ive been a customer since the 80s. Alway great friendly service at afforfable prices.
They are so friendly. They got everything changed in a timely matter. Definitely recommend
I love phil walters they are all about helping there customer
We have always had great service here.
Matched price and then some. Great service.
Phil Walters does the repairs I can't, professional and trustworthy
Always helpful. Always friendly.!
Great job done in a timely manner.
Great service
Fair price, only ones I trust our cars with.
Always able to get in fairly soon and they do great work.
You guys did a good job thank you very much
Prompt service ordered and had 4 tires installed on the same day!
Came in for a quick oil change and your team made time in a busy day to change my faulty front breaks so I could use my truck this weekend... even changed my 3rd break light bulb. Thanks for going the extra mile and getting me back on the road for the weekend!
They did great work on my car.
Very polite staff. Quick repair.
Had to replace both front tires, in a hurry. They took me right in and replaced them quickly and professionally. Will recommend them to friends.
Always, top notch…half my family has been going there for auto repairs now😃
Great place to work and great place to get your car fixed
Quick and easy, was pleased with my results and price!!!👍
Good place to take car get work done at they are nice people they fix my fuel pump fast got me back on the road
There awesome
All knowledgeable, polite, friendly.
This is a great place to do business with. I called them and they ordered the tires, set up the appointment and worked with my busy work schedule to make the entire process easy and pleasant.
Guys did a great job taking care of my truck!
Great service. Attention to detail.
Excellent company for tires, fast and affordable.
Staff is always friendly, helpful and honest.
Over priced wanted to charge 800$ for 2 lower ball joint’s that weren’t bad
Great place, been going there for 4-5 years. Great people and wonderful service. I take my car there everytime they are amazing. Glad to have a great mechanic I can rely on! Love the new txt app to schedule and get reminders.
Great service. Tires were recommended. Price was right. Fast friendly service.
I went into Phil Walters to have my tires checked as my dashboard indicator was showing a low tire pressure and to make an appointment for an oil change and regular inspection of my car. It turned out that the tire was unrepairable and since all the tires were worn, I decided to replace them. We came up with a…
They were very professional and helpful. I will definitely be seeing them again.
Got 'er done ✔
Staff was extremely helpful and friendly. They got me right in the same day for a tire repair. Service was fast and affordable.
I discovered a badly damaged tire on my boat trailer while enjoying a vacation to fish.....every day. Called and inquired about new tires and was promised same day service if I dropped them off. Promise fulfilled. Excellent service, competitive prices.Thanks Phil Walters.
Great service and very fair. I've had several repairs done and never been disappointed. Highly recommended!
very attentive, thank you very much for the service on my car
Not too happy I bought tires from them last year then called told him I did not know the size of the tires on my wife's car they looked it up told me they were ordering them set an appointment they gave me a price when my wife gets there they had the wrong tires the wrong person named pulled up I guess and now…
Very helpful, knowledgeable and trustworthy. Will never go anywhere else for our auto need Thanks guys ! Your the best !!!
Great place great people vary knowledgeable
It was hard to find my tire size but they did and fixed it fast. I would definitely recommend. Everyone was nice and professional!
Service was amazing. They help me immediately, as i had an emergency with a flat tire. They were able to get me quickly on the road , feeling really safe. Great Service! Kudos to customer service lady!
Best service in Battle Creek very good customer care service and took care of my vehicle on time.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 97 | — |
| Oil change | 76 | — |
| General repairs & maintenance | 47 | — |
| Wheel alignment | 37 | — |
| Tire rotations | 34 | — |
| Auto tire replacement | 26 | — |
| Vehicle Inspection | 21 | — |
| General repairs | 20 | — |
