How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPhil Walters Auto
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #459Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Phil Walters Auto for 8 kinds of job.
Phil Walters Auto for vehicle inspection
Clear ✕All 21 Google reviews tagged “Vehicle Inspection”
Thank you very much.
I am very happy with the work they did.Everyone was curtous, friendly and helpful. Would recommend them to everyone
They did a great job of getting our vehicle in and repairing it quickly. Great communication from start to finish.
I got right in the same day I booked an appointment(on a Monday to boot!)to have my vehicle checked for interior exhaust fumes. Very friendly and professional experience on the phone and concerned about providing the Best customer service! They are top notch in communication and do quality work! The price was…
They did a great job, right from the estimate to the quick repairs..I will use them again as well as referring others to them.
Very happy with the service received. Always friendly and when needed maintenance issues are addressed.
Everything was great. Answered all my questions and repairs were done as needed. Thank you so much.
Came in for a quick oil change and your team made time in a busy day to change my faulty front breaks so I could use my truck this weekend... even changed my 3rd break light bulb. Thanks for going the extra mile and getting me back on the road for the weekend!
Great always friendly on time explains things I could understand! Great place will return!
Great place to work and great place to get your car fixed
I've been going to them for 37 years and wouldn't trust my cars with anyone else....
Been taking vehicles there for years. Always friendly and tell me recommendations for repairs.
Didn’t solve anything I paid $60 for nothing couldn’t figure out the electrical problem waste of time literally
Of all the shops I've used throughout my life, I've never had an issue here. Ray, Sue and the rest of the team are extremely solid, knowledgeable and friendly. Would recommend to others. Have had my car(s) serviced many times. They are all amazing at their jobs and they are compassionate people who truly care about YOU as a person.
Employees are very professional and courteous. I appreciated their helpfulness and honesty.
Fair pricing, and quick service... I can definitely say that I had a pleasant experience with Phil Walters so far.
I had a scheduled appointment for a front end alignment. I was told that the technician was unable to complete the front end alignment because I had a ball joint issue. Understandable. I was charged $55 to “diagnose” the problem. I did not come there for a vehicle inspection. However, I appreciated the information.…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 97 | — |
| Oil change | 76 | — |
| General repairs & maintenance | 47 | — |
| Wheel alignment | 37 | — |
| Tire rotations | 34 | — |
| Auto tire replacement | 26 | — |
| Vehicle Inspection | 21 | — |
| General repairs | 20 | — |
