How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREPhil Walters Auto
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #459Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 859 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Phil Walters Auto for 8 kinds of job.
Phil Walters Auto for wheel alignment
Clear ✕All 37 Google reviews tagged “Wheel alignment” · showing 20
Thank you very much.
Very professional. Timely service. Great job. Would recommend Walters if you're in need repairs
I called on Friday afternoon and they got me in at 8:00 Monday. By 8:30 there was an estimate in my texts with a comprehensive report on the condition of my car and everything it needed. By 2:00 that afternoon the repairs were fully complete. I had questions about a repair I did myself and got my questions answered…
Very impressed with the friendliness, speed and professionalism! Will absolutely be back. They earned another forever customer. Will be recommending to friends and family. Thank you for a breath of fresh air!
Wheel bearing replaced on our Chevy Impala. Pricing was fair.
Very friendly and professional staff. Easy to get an appointment and detailed estimate. I would recommend Phil Walters for your vehicle service.
Always great work and i like the history reports
What a joy this experience was! When I called for an appointment to have an alignment done on both mine and my husband's vehicles, that the tire shop recommended, they got me in with his the next morning, although I was offered same day, but it didn't work in my schedule. Once I was there for the work, I asked if…
Good place to do business
I love phil walters they are all about helping there customer
Friendly Service, easy to make appointment and kept informed of work to be performed, quality work and Veterans discount.
Came in for a quick oil change and your team made time in a busy day to change my faulty front breaks so I could use my truck this weekend... even changed my 3rd break light bulb. Thanks for going the extra mile and getting me back on the road for the weekend!
Good place to take car get work done at they are nice people they fix my fuel pump fast got me back on the road
I was referred to Phil Walter's by cam's automotive for a wheel alignment I went in at my appointment time was greeted upon entering the door. They got my vehicle right in and did my alignment. But as I was driving home I noticed it was still pulling to the right just abit. Me being who I am I don't like to…
Great people to work with.
I've been going to them for 37 years and wouldn't trust my cars with anyone else....
All knowledgeable, polite, friendly.
Always can depend on the work performed here!
Easy to make an appointment that fit MY schedule. Went in with a horrible alignment from a tire franchise, Phil Walters hooked me right up! Speedy service, professional attitude and customer service experience. Definitely getting my business in the future and will recommend them to everyone I know.
Great work. Great customer service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 97 | — |
| Oil change | 76 | — |
| General repairs & maintenance | 47 | — |
| Wheel alignment | 37 | — |
| Tire rotations | 34 | — |
| Auto tire replacement | 26 | — |
| Vehicle Inspection | 21 | — |
| General repairs | 20 | — |
