Grocery delivery service · Philadelphia, PA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%82+23.2Replies to reviews 8%54+4.4Momentum penalty71−2.9Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 21 courier servicesiPosition by Experts Score among all companies we track in this category. · better than 50%
5.0★★★★★319 Google reviews · 24 photos
98%five-star reviews
4.75★last 12 monthsiAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Philly Foodworks five stars based on 319 reviews, praising the freshness and quality of local produce, meat, and pantry items. Customers highlight the convenience of the online ordering system, flexible delivery schedules, and sustainable packaging practices. While some note that prices are higher than standard grocery stores, they generally consider the superior taste and support for local farms to be worth the cost. The owner replied to 39% of the reviews.
Google rating: 5.0 out of 5 from 319 reviews (98% five-star).
Reviews on this page: 319 Google reviews (283 with written comments, 9 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: October 27, 2026.
Service: Courier Service serving Philadelphia, Pennsylvania.
Data from Google, last updated October 29, 2026.
Score profile vs other courier services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Philly FoodworksCourier Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Philly Foodworks: 93/100 on this factor. Category median: 89.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Philly Foodworks: 82/100 on this factor. Category median: 82.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Philly Foodworks: 71/100 on this factor. Category median: 100.B
71
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Philly Foodworks: 54/100 on this factor. Category median: 42.C
54
Bar = this company · dark tick = category median.
Star ratings
319 Google reviews we collected
5.0of 5
5 stars31298%
4 stars62%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 283 written reviews
96%praise
Praise23496%
Complaints114%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4920%
Speed & response4518%
Price & value4518%
Would recommend4117%
Quality & results3414%
Communication198%
Honesty & trust125%
What customers talk about
We read 283 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The mini-harvest share is also really nice for those who want to not think about what to get and are looking to branch out from the ingredients you al…”
“I've reached out a couple of times with questions to these folks and every time I get a response back insanely fast, y'all are killing it!”
“It’s revived my cooking interests and is certainly worth it.”
“Certain in season foods can be pricey, and some can be cheaper than the grocery.”
“As a retired chef, I can also highly recommend their locally sourced poultry, meat and fish department, although most of their ever expanding product…”
“Can't recommend them enough!”
“It’s also nice to know you are supporting the community and with it receiving top notch quality items.”
“I appreciate the emphasis on sustainability and local goods, and the online ordering system and delivery communications make for a really easy process.”
“The food is always fresh, and honestly, comparably priced to an upscale grocery store, but with the added benefit of knowing I’m supporting local farmers.”
People customers mention
Foods5 reviews
Box3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
PPamela2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Scotty K. is the nicest person I’ve ever encountered when it comes to anything being delivered to my house. You can tell that his job really means a lot to him. I just wanted to show recognition for his hard work. Give this man a raise! 🤣 But seriously very appreciative of him as well as your business!
SSuzanne11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I have really enjoyed being a part of Philly foodworks! The produce and products are excellent and the deliveries are very easy to track. The process of ordering is also easy.
LLisaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I shopped at reading terminal for decades but recently disability has made that an occasional treat. I never could stand supermarkets for meat and produce, and was getting very discouraged about even cooking. Philly Foodworks delivers fresh local, sustainable groceries to you once a week; no subscription, no giant…
HHope10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I've been a customer for about 6 months now and I LOVE IT. I get the harvest box and a dozen eggs -- I'll get a sourdough every few weeks, the apple cider donuts were AMAZING when available, and the fish has been deliciously fresh! Me and my family are trying new, seasonable veggies and it's been a hit all around!…
SSarahLocal Guide · 66 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I found Philly Foodworks as a result of the latest food safety issues nationwide. I am so glad I did. While the prices are a bit high, so are the prices at the grocery store, but the quality is significantly better with Philly Foodworks. I am only two orders in, but have already fallen in love with the service.…
JJLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Philly Foodworks my beloved - truly I haven't bought vegetables anywhere else since I signed up with them. The convenience of having fresh local produce of a quality that I can't find in the supermarket chains around me is unparalled! The mini-harvest share is also really nice for those who want to not think about…
Scotty K. is the nicest person I’ve ever encountered when it comes to anything being delivered to my house. You can tell that his job really means a lot to him. I just wanted to show recognition for his hard work. Give this man a raise! 🤣 But seriously very appreciative of him as well as your business!
Response from the owner · 5 hours ago
Thank you Pamela! We adore having Scotty as part of our team!
S
Suzanne Stetson11 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
I have really enjoyed being a part of Philly foodworks! The produce and products are excellent and the deliveries are very easy to track. The process of ordering is also easy.
Response from the owner · a week ago
Thank you for your support and being a part of the Philly Foodworks community!
L
Linda Podietz3 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I shopped at reading terminal for decades but recently disability has made that an occasional treat. I never could stand supermarkets for meat and produce, and was getting very discouraged about even cooking. Philly Foodworks delivers fresh local, sustainable groceries to you once a week; no subscription, no giant csa boxes. It’s revived my cooking interests and is certainly worth it.
Response from the owner · a month ago
We are thrilled to help meet your needs and are excited that your interest in cooking has been rekindled!
H
Hope D!10 reviewsiTotal number of Google reviews Hope has written across all businesses on Google Maps, not just this one.
I've been a customer for about 6 months now and I LOVE IT. I get the harvest box and a dozen eggs -- I'll get a sourdough every few weeks, the apple cider donuts were AMAZING when available, and the fish has been deliciously fresh! Me and my family are trying new, seasonable veggies and it's been a hit all around! And let me tell you: as each of these outbreaks has been announced because of our failing leadership, I have found comfort in knowing where my produce comes from. I am so grateful to keep my money within my communities! My driver is kind and consistent. The systems are working well and constantly trying to improve. I've tried a few delivery services and this one is by far my favorite. Personable AND quality! If you can, I think you should :)
Response from the owner · 2 months ago
Thank you Hope! We're glad to have you as a part of our community. We'll continue to strive to be the best we can and provide delicious, local food we trust!
S
Sarah HagyLocal Guide · 66 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I found Philly Foodworks as a result of the latest food safety issues nationwide. I am so glad I did. While the prices are a bit high, so are the prices at the grocery store, but the quality is significantly better with Philly Foodworks. I am only two orders in, but have already fallen in love with the service. Corn, cantaloupe, and tomatoes have been the standouts so far. The taste of the fruit and veggies brings me back to my time in Lancaster County. Worth every single penny, and it comes TO MY DOOR! Finally, there's no plastic and they take back as much as they can to reuse. You will not be disappointed.
Response from the owner · 2 months ago
Thank you for the support! We're glad you found us and that we can be a source of delicious local food!
J
J TLocal Guide · 33 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Philly Foodworks my beloved - truly I haven't bought vegetables anywhere else since I signed up with them. The convenience of having fresh local produce of a quality that I can't find in the supermarket chains around me is unparalled! The mini-harvest share is also really nice for those who want to not think about what to get and are looking to branch out from the ingredients you always gravitate towards. I've tried a lot of new vegetables that I've had to research online for and they've all been incredible finds!!
And the customer service? Above and beyond!! I've reached out a couple of times with questions to these folks and every time I get a response back insanely fast, y'all are killing it!!
All that to say, if you're busy and want to try out a farm share in Philly, start here. You just won't be able to go back after you try it!!
Response from the owner · 4 months ago
Thank you for the kind words and your continued support!
M
melissa j7 reviewsiTotal number of Google reviews melissa has written across all businesses on Google Maps, not just this one.
My favorite part of my errands for the week is shopping on Philly Foodworks and getting my delivery! Fresh food, feels good to buy local and sustainable. Wonderful variety of products. Highly recommend.
Response from the owner · 6 months ago
Thank you Melissa! We're thrilled to be a part of your weekly errands.
K
Kathleen WLocal Guide · 12 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
I started getting produce from Philly Foodworks for a few reasons.
1. I'm supporting local businesses and local farms (primarily though not exclusively) that desperately need it.
2. Their produce is extremely fresh and delicious!!
3. I got their small produce box weekly for months and tried so many new things.
4. I also got bread from a local bakery that I'd never have gotten myself otherwise! I highly recommend the Baker Street Sourdough. It's delightul.
5. They communicate superbly.
6. Their deliveries and drivers are prompt, professional, and courteous.
How can a big box store **that is definitely overcharging you for their corporate max profit** compete with this? Simple: They can't.
So why did I just end my subscription services? Because I grow my own produce in my yard. I'm super fortunate to have the means of growing my own fruit and vegetables and so I'll stop being a subscriber for a little while. It's likely that I'll continue to support them as my primary produce and local grocer when I need something my garden can not provide. When my crops inevitably fail due to my lack of experience (not enthusiasm! ha!) I'll be back. Give these guys a shot. They're well, well, worth it.
Response from the owner · 2 months ago
Thank you Kathleen! We love this and wish you success on all your fruits and veggies!
H
Holly Beck5 reviewsiTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
I’ve been ordering from Philly Foodworks for the past year, and I’ve never been unsatisfied with an order. I appreciate the emphasis on sustainability and local goods, and the online ordering system and delivery communications make for a really easy process.
