How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREPhoenix Carpet Repair And Cleaning
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 4.9★ from 857 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Phoenix Carpet Repair And Cleaning for 7 kinds of job.
Phoenix Carpet Repair And Cleaning for repair flooring
Clear ✕All 73 Google reviews tagged “Repair flooring” · showing 40
After we had our carpet cleaned, we had them back to do some carpet stretching. We have used their services several times over the last 9 years, and are thoroughly satisfied customers. Every time they visit our home they are punctual, professional, friendly, knowledgeable and thorough. The entire process from the…
Phoenix carpet repair cleaning did an amazing job repairing a damaged spot in our carpet caused by our cat. The technician Brandon was on time, professional, and the repair looks seamlessyou can't even tell there was an issue. Fast, friendly, and high-quality work. Would definitely use them again!
Completely thrilled to have found such a professional, reliable and thorough one stop shop for all my carpet needs!!! My master bedroom needed to be stretched and they were on time, courteous and walked me through all that was done to make sure the completed service was to my satisfaction. I added a carpet…
We had an excellent experience with Phoenix Carpet repair. Scheduling and communication was easy. The technician was prompt and did a great job. After stretching and cleaning, the carpet looks great!
It was easy to schedule an appointment with PHX Carpet Repair and Cleaning. A email was sent to me with the picture and a little history of the technician that was going to come out. Roger was very nice and professional. He did a great job stretching the carpet in our bedrooms and closet. I would definitely will recommend them.
Highly recommend this company. John, the service tech was very knowledgeable, professional and courteous. The carpet repair is not noticeable after the work was completed.
John did a great job, very courteous and professional. Thanks!
Communicative, showed up on time, very friendly and got the job done! Definitely recommend.
These folks were the best...from the owner Robert to the young man Jonathan who cleaned my carpet these people were more than kind and helpful...and did an amazing job
Had cat damage on some carpet, super fair pricing, quick and easy. Wonderful interaction. Will be using them for any and all carpet related things.
Guys did a great job stretching carpet in two big rooms plus stairs. Was very happy with the work and the guys were polite, on time, and worked the whole time! Would highly recommend them to anyone needing carpet stretching
Amazing carpet repair!!
We moved into a house that had newer carpeting, but was not stretched properly. Phx Carpet repair came out and stretched it, plus cleaned it, and it looks brand new. The service guys was very friendly and helpful and good at what he does!! So grateful for their services.
Had a few bare carpet spots dogs created when they were puppies…now that they are grown and behaved decided to try and have them carpet repaired before being replaced. Glad I did. Robert was phenomenal. The precision and detail he puts into the repair made it look like nothing ever happened. So convenient not to…
Robert was very quick and professional with the job, 10/10 recommend!
Brandon did an amazing job and met all of our expectations!
Brandon, our technician, did a fantastic job on some high quality carpet that had been installed improperly. When he stretched and cleaned the carpet in 3 rooms, it looked like it had been newly installed. Great company and excellent service!
It was a wonderful experience! Responsive, gave estimate over the phone, showed up exactly on time, professional and movers were great. A great all around experience! Thank you!!!
Great job stretching the carpet. Would use again in a heartbeat
We had cat damage in the doorway of two of our bedrooms and our technician was able to stretch the carpet to fix it and it looks like it never happened! Thanks so much!!!
Robert did an awesome job! Cut out a spot in my carpet and pulled a piece from the back of the closet to repair it. Neatly done, great job 👍
Brandon arrived in the time window that was given initially. He was professional and courteous. The carpet repair is flawless, you cannot see where one ends and begins, it is seamless. He gave some instructions about the carpet, staying off of it and letting it dry etc. I would definitely recommend this company and I will use them again.
Very helpful in providing tips on what's the best type of flooring to use. The service quick and easy. Our tech did a great job in repairing our church carpet.
The service I received was professional and the technician was very knowledgeable and friendly. The job performed was thorough and I am very satisfied with results. Robert with Phoenix Carpet Repair and cleaning did an excellent job and I will definitely be using the services as well as giving high recommendations!
I’m so pleased with the carpet repair and cleaning. Robert and Brandon were very professional and did an amazing job. You cannot even tell there was any carpet damage. I appreciated the communication and appointment reminders and the call when they were on their way. I highly recommend their services.
Phoenix carpet repair and cleaning did a fantastic job my technician was Robert he was professional on time and logical with analyzing the damage on how he was going to repair it. I only requested repairs and I shampoo it will look brand new 😇
Not only did they get someone out to my house in 2 days, they were so knowledgeable and helped explain the process. Amazing work! Doesn’t even look like There was a repair. So thankful! I will be using them in the future for any repair or cleaning! I would recommend them to anyone!
This is the second time I’ve used PHX Carpet Repair & Cleaning. Outstanding value and workmanship. Robert basically worked a miracle with scrap patches to assemble them like a puzzle and repair my carpet. You can’t even tell!! It’s amazing and I would recommend him to everyone!
Very impressed with the work we had done. Had 3 areas repaired and carpet looks new! Would definitely recommend. Also very professional and nice!
I had to have a bleach stain on my carpet fixed. I was torn between trying to dye or replace the carpet. I decided to replace the section. To my surprise the spare carpet I had worked perfectly. The tech only cut out a circle chunk just bigger than the stain to fix. Fabulous results. So happy with how it…
Look no further! If you need carpet repaired or cleaned this is who you should be using. Professional work done for a fair price. Will be using them in the future for all of my carpet needs.
Phoenix Carpet repair saved me! Robert was amazing! Super helpful and even made recommendations or provided other options before ripping out carpet. Our daughter spilt nail polish on the carpet and it wouldn’t budge when trying to clean so a repair was necessary. Looks much better!
My experience was outstanding with the team. They explain to everything in detail even the potential risks but in the end the carpet replacement came out way better than I expected. Owner explained viable options to me also provided additional services without any sales pressure the cost was very reasonable and for…
Great carpet patch work!!! My dogs chewed/tore my carpet 2 years ago. Finally called and got fixed same day.
Robert was on time, very friendly, professional, explained the procedure thoroughly, and did a great job repairing our carpets. 10/10 would definitely recommend 👍🏽
I am so pleased with Phoenix carpet repair. I called mid morning and they were able to get me in same day! I was initially just calling for a carpet repair but their rates were great for cleaning so I asked to get my carpet and rugs cleaned as well - I’m so glad I did! My white area rug is back to being bright and…
Super job stretching carpet
Start somewhere because from start to finish I was Highly impressed by the service I had well communication during a reschedule to a later appointment time I Received a phone call before the carpet expert showed up. my carpet expert has been doing this for 36+ years I could tell. I can tell you how amazing this…
Extremally professional and talented. Had two spot were pet damaged a berber carpet, the repair was seamless could not tell carpet was ever repaired.
Phoenix carpet repair and cleaning was a pleasure to work with. On time and professional. Helped me repair carpet damage and it looks great. Would highly recommend!!! Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Repair flooring | 73 | — |
| General carpet cleaning | 36 | $170–$334 |
| Carpet steam cleaning | 9 | $170–$334 |
| Pet stain & odor removal | 9 | $139–$373 |
| Flooring | 9 | — |
| Area rug cleaning | 6 | $170–$453 |
| Upholstery cleaning | 4 | $189–$353 |
