How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREPhoenix Carpet Repair And Cleaning
Avondale, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 4.9★ from 857 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Phoenix Carpet Repair And Cleaning for 7 kinds of job.
Phoenix Carpet Repair And Cleaning for repair flooring
Clear ✕All 73 Google reviews tagged “Repair flooring”
After we had our carpet cleaned, we had them back to do some carpet stretching. We have used their services several times over the last 9 years, and are thoroughly satisfied customers. Every time they visit our home they are punctual, professional, friendly, knowledgeable and thorough. The entire process from the…
Phoenix carpet repair cleaning did an amazing job repairing a damaged spot in our carpet caused by our cat. The technician Brandon was on time, professional, and the repair looks seamlessyou can't even tell there was an issue. Fast, friendly, and high-quality work. Would definitely use them again!
Completely thrilled to have found such a professional, reliable and thorough one stop shop for all my carpet needs!!! My master bedroom needed to be stretched and they were on time, courteous and walked me through all that was done to make sure the completed service was to my satisfaction. I added a carpet…
We had an excellent experience with Phoenix Carpet repair. Scheduling and communication was easy. The technician was prompt and did a great job. After stretching and cleaning, the carpet looks great!
It was easy to schedule an appointment with PHX Carpet Repair and Cleaning. A email was sent to me with the picture and a little history of the technician that was going to come out. Roger was very nice and professional. He did a great job stretching the carpet in our bedrooms and closet. I would definitely will recommend them.
Highly recommend this company. John, the service tech was very knowledgeable, professional and courteous. The carpet repair is not noticeable after the work was completed.
John did a great job, very courteous and professional. Thanks!
Communicative, showed up on time, very friendly and got the job done! Definitely recommend.
These folks were the best...from the owner Robert to the young man Jonathan who cleaned my carpet these people were more than kind and helpful...and did an amazing job
Had cat damage on some carpet, super fair pricing, quick and easy. Wonderful interaction. Will be using them for any and all carpet related things.
Guys did a great job stretching carpet in two big rooms plus stairs. Was very happy with the work and the guys were polite, on time, and worked the whole time! Would highly recommend them to anyone needing carpet stretching
Amazing carpet repair!!
We moved into a house that had newer carpeting, but was not stretched properly. Phx Carpet repair came out and stretched it, plus cleaned it, and it looks brand new. The service guys was very friendly and helpful and good at what he does!! So grateful for their services.
Had a few bare carpet spots dogs created when they were puppies…now that they are grown and behaved decided to try and have them carpet repaired before being replaced. Glad I did. Robert was phenomenal. The precision and detail he puts into the repair made it look like nothing ever happened. So convenient not to…
Robert was very quick and professional with the job, 10/10 recommend!
Brandon did an amazing job and met all of our expectations!
Brandon, our technician, did a fantastic job on some high quality carpet that had been installed improperly. When he stretched and cleaned the carpet in 3 rooms, it looked like it had been newly installed. Great company and excellent service!
It was a wonderful experience! Responsive, gave estimate over the phone, showed up exactly on time, professional and movers were great. A great all around experience! Thank you!!!
Great job stretching the carpet. Would use again in a heartbeat
We had cat damage in the doorway of two of our bedrooms and our technician was able to stretch the carpet to fix it and it looks like it never happened! Thanks so much!!!
Robert did an awesome job! Cut out a spot in my carpet and pulled a piece from the back of the closet to repair it. Neatly done, great job 👍
Brandon arrived in the time window that was given initially. He was professional and courteous. The carpet repair is flawless, you cannot see where one ends and begins, it is seamless. He gave some instructions about the carpet, staying off of it and letting it dry etc. I would definitely recommend this company and I will use them again.
Very helpful in providing tips on what's the best type of flooring to use. The service quick and easy. Our tech did a great job in repairing our church carpet.
The service I received was professional and the technician was very knowledgeable and friendly. The job performed was thorough and I am very satisfied with results. Robert with Phoenix Carpet Repair and cleaning did an excellent job and I will definitely be using the services as well as giving high recommendations!
I’m so pleased with the carpet repair and cleaning. Robert and Brandon were very professional and did an amazing job. You cannot even tell there was any carpet damage. I appreciated the communication and appointment reminders and the call when they were on their way. I highly recommend their services.
Phoenix carpet repair and cleaning did a fantastic job my technician was Robert he was professional on time and logical with analyzing the damage on how he was going to repair it. I only requested repairs and I shampoo it will look brand new 😇
Not only did they get someone out to my house in 2 days, they were so knowledgeable and helped explain the process. Amazing work! Doesn’t even look like There was a repair. So thankful! I will be using them in the future for any repair or cleaning! I would recommend them to anyone!
This is the second time I’ve used PHX Carpet Repair & Cleaning. Outstanding value and workmanship. Robert basically worked a miracle with scrap patches to assemble them like a puzzle and repair my carpet. You can’t even tell!! It’s amazing and I would recommend him to everyone!
Very impressed with the work we had done. Had 3 areas repaired and carpet looks new! Would definitely recommend. Also very professional and nice!
I had to have a bleach stain on my carpet fixed. I was torn between trying to dye or replace the carpet. I decided to replace the section. To my surprise the spare carpet I had worked perfectly. The tech only cut out a circle chunk just bigger than the stain to fix. Fabulous results. So happy with how it…
Look no further! If you need carpet repaired or cleaned this is who you should be using. Professional work done for a fair price. Will be using them in the future for all of my carpet needs.
Phoenix Carpet repair saved me! Robert was amazing! Super helpful and even made recommendations or provided other options before ripping out carpet. Our daughter spilt nail polish on the carpet and it wouldn’t budge when trying to clean so a repair was necessary. Looks much better!
My experience was outstanding with the team. They explain to everything in detail even the potential risks but in the end the carpet replacement came out way better than I expected. Owner explained viable options to me also provided additional services without any sales pressure the cost was very reasonable and for…
Great carpet patch work!!! My dogs chewed/tore my carpet 2 years ago. Finally called and got fixed same day.
Robert was on time, very friendly, professional, explained the procedure thoroughly, and did a great job repairing our carpets. 10/10 would definitely recommend 👍🏽
I am so pleased with Phoenix carpet repair. I called mid morning and they were able to get me in same day! I was initially just calling for a carpet repair but their rates were great for cleaning so I asked to get my carpet and rugs cleaned as well - I’m so glad I did! My white area rug is back to being bright and…
Super job stretching carpet
Start somewhere because from start to finish I was Highly impressed by the service I had well communication during a reschedule to a later appointment time I Received a phone call before the carpet expert showed up. my carpet expert has been doing this for 36+ years I could tell. I can tell you how amazing this…
Extremally professional and talented. Had two spot were pet damaged a berber carpet, the repair was seamless could not tell carpet was ever repaired.
Phoenix carpet repair and cleaning was a pleasure to work with. On time and professional. Helped me repair carpet damage and it looks great. Would highly recommend!!! Thank you!
Awesome service did a fantastic job took the time to explain what he was doing, you will not be disappointed calling this company for all your needs
Robert did a great job of stretching the carpet in 1 room. He was on time (early), provided great communication, knows his business; explained process and why it had a ripple. He was efficient, fast and cleaned up. Carpet looks great! He and his team were a total joy, easy to work with and prompt communication from initial inquiry to job completion.
Outstanding job, punctual, same day service. It has been a long time since I dealt with such a professional company. I highly recommend this company for all your flooring needs.
Robert was fast and competent. He did an excellent job stretching our carpet.
Phoenix Carpet Repair and Cleaning were able to come out with 2 day notice to repair pet damage in the carpet. Quick on time and did the job for a reasonable price. Would recommend.
Very friendly, on time and professional. All around excellent work.
Robert with Phoenix carpet and repair was very professional and did an excellent job repairing my carpet
I was helped out by Phoenix carpet repair and cleaning. They sent out Robert to help us fix our carpet and he did a great job. Gave me some great advice on how I should store our remaining carpet so that it does not degrade over time. Really appreciate all the help.
Brandon did a great job in the repairs, carpet cleaning, tile and grout. I would highly recommend to my family and friends.
I do not know a ton about carpet repairs so I knew I had to call in the professionals. I chose Phoenix Carpet Repair and Cleaning. Robert was the technician that conducted the repair. He was very professional in the way he explained how he was going to repair the carpet and his courtesy of arriving to my home on…
They got here quick and fast for us. They did a great job.
We have used Phoenix Carpet Repair and Cleaning twice now (carpet repair and cleaning) and have been very satisfied with the service and courteousness of the staff. We will definitely use them again and recommend their services to others.
They were very courteous and professional. Repaired a spot our dog chewed up the carpet and you can't even tell it was ever damaged. On time, and extremely quick with repair.
There was a candle fire in one of my bedrooms. It burned a hole through my carpet, so I called Phoenix Carpet Repair. They gave it to me straight, managed my expectations. When I went to inspect the work, I was blow away by their work. Hopefully wont have to but I would absolutely use them again. 10/10, would recommend.
They were very quick on our carpet repair and it looks great! Friendly staff. Will definitely use their services again.
These guys were awesome. The estimate they game me over the phone was acurate, with no surprises. They did a wonderful job fixing the spots that my damn cat clawed at by the doors. Highly recommend. If the other services they provide are done with as much care and professionalism as the one I used, then you can't go wrong.
Awesome work. We had our cats rip up several carpet corners that left the metal spikes exposed. These guys came in and made everything look brand new! Can’t even tell there was work done! Really professional and easy to talk to. Would definitely recommend Phoenix Carpet Repair and Cleaning to anyone. 5 star service, Thank you!
Absolutely loved the work that was done to my apartment! Arizona carpet repair and cleaning is fantastic! Robert and Nate were the best! Will definitely use this company again! 10/10 recommend 👍🏼😊
Phoenix carpet repair fixed a bleach stain for us, would highly recommend!
We used Phoenix Carpet Repair and Cleaning to fix the entrances to a couple of doorways that the cat had torn up. Robert did a great job! Super professional, very friendly, and also very fast! I would definitely recommend this company and their technicians to anyone looking for a hassle-free carpet repair!
We are so happy with the carpet repair, looks brand new and Robert was super friendly! I highly recommend this company!
Robert at Phoenix Carpet Repair and Cleaning was absolutely amazing! He got the job done quickly, correctly, and was super friendly. I highly recommend that you use them because they are excellent. When I called, Kim was super friendly and professional.
Robert and one other came by to assess the damage done to the area where my carpet met the tile in my front walkway, and they were able to patch it up and make it look entirely brand new! Super nice people, even said hello to my curious cat, Sloan. I didn’t know that carpet repair could look this good, but they…
Phoenix Carpet Repair and Cleaning.
Phoenix carpet repair and cleaning company is amazing I call then up book a date and Robert came for the repair not only was he early he called to tell me before he came he was very professional and clean worked fast and it turned out amazing I will be calling them back for a cleaning and all my repairs from here out ..
I used Phoenix Carpet Repair and Cleaning for some carpet damage. The repair was quick and it was if it was never there. I would definitely call them back for any carpet needs.
Phoenix Carpet Repair and Cleaning absolutely killed it! Showed up on time and ready to work. Great attitude and easy to talk to. My carpet wasn’t in the best shape (old, dry and delaminating) and the tech was very informative in explaining the process of repairs. I WILL use these guys again and you should try them…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Repair flooring | 73 | — |
| General carpet cleaning | 36 | $170–$334 |
| Carpet steam cleaning | 9 | $170–$334 |
| Pet stain & odor removal | 9 | $139–$373 |
| Flooring | 9 | — |
| Area rug cleaning | 6 | $170–$453 |
| Upholstery cleaning | 4 | $189–$353 |
