How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREPhoenix Moving & Storage
Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 244 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Phoenix Moving & Storage for 5 kinds of job.
Phoenix Moving & Storage for local moving
Clear ✕All 25 Google reviews tagged “Local moving” · showing 20
The crew were great; patient with the very slow elevator, very attentive packing; very happy with my local move. Timely showing up, highly efficient, checked in about where I wanted things unpacked
Great local moving company. They were quick, thorough, fairly priced and were flexible with availability. Would definitely recommend them.
Arthur and Alex were incredible. They made our moving day so easy. They worked quickly and skillfully. They navigated some very large items down a very narrow staircase. They are pros!
Stana and his team were excellent! He and his team moved our 3 bedroom house in just under 9 hours. They were professional and thoughtful the entire move. Price was reasonable and I would hire them again
Stan and Serg were very fast, efficient, kind, and personable. Would highly recommend. Well worth having them move you and not deal with the headache of doing it yourself.
Stan and Nick were the best movers we ever used. Very pleased with them and will use Phoenix Moving again!
The crew was very nice, respectful and caring. All my furniture got packed very carefully in a timely manner et the move was completely stress free. Although, what got me really impressed was the move of my pool table. They dismantled it completely, wrapped it piece by piece and rebuilt it to the perfection at my…
I can't say enough wonderful things about Phoenix Moving. Stan, Nick, and Avs were fantastic! They moved everything quickly and carefully. They took extra care solving our problem with some problem pieces (couch, chair, and 2 queen boxsprings) that had to be moved to the street for the city to do a bulk pickup. When…
I had a great experience with Phoenix Moving. The sales manager Walter was courteous, attentive, and transparent about pricing. The movers, Alex and Arthur, arrived right on time and worked with both care and speed.
Very professional service. They were punctual, efficient, careful and transparent about pricing. I highly recommend this service and will use them again the next time I am in need of moving services.
Arthur , Alex are very polite professional and serious hardworking young man . I highly recommend them to everyone.
Phoenix was awesome! I had gotten a few quotes with costs and services, and felt most comfortable with these guys - and I wasn't disappointed. Nick and his team CRUSHED it -- they estimated about 8-10hrs for my 3BR house, and were fully done within under 7.5. No scratches or damage, everything just the way we…
It was seamless to move with Phoenix moving & storage. We hardly intervened, everything was moved perfectly well and price charged was same as original quote and was reasonable.
Punctual, accurate, responsive. They did great job moving a few pieces of furniture between cities in state.
I had a fantastic experience with Phoenix Moving! The team was right on time, incredibly efficient, and showed great attention to detail throughout the entire process. They made sure to put floor protectors down, which I really appreciated, and they took excellent care of all my belongings. Nothing was rushed or…
The guys did great job. Came on time, helped with several things.
Incredible service actually. I did two moves across Boston with Phoenix Moving. Arthur and Alex were really efficient, it saved me a couple hundred easily. Great guys to work with, and priced fairly. My next move? Same plan.
Alex, Nick, and another gentleman were very efficient and quick. No problems and were clear about what they needed from me!
This is the first time using this moving company and I booked them for 2 separate moves. Both times they were amazing. I unfortunately did not get the names of the two men who came for my first move, but they deserve credit for their amazing efficiency and ability to navigate tough spaces. The 2nd team, Arthur and…
Phoenix Moving was fantastic! Author and Alex were incredible movers — almost all of my boxes were really heavy, but they handled everything with patience, strength, and professionalism. They never once complained, and I really appreciated how carefully they treated every box and piece of furniture. Everything…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 25 | $621–$1.6k |
| Interstate moving | 3 | $1.9k–$4.9k |
| Oversized-item moving | 3 | $196–$633 |
| Moving-related packing | 3 | $454–$1.7k |
| In-state moving | 2 | $878–$2.3k |
