ROOFING CONTRACTORS · PHOENIX, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%4+0.6Craft & service 20%48+9.6Value 10%15+1.5Momentum 8%2+0.2Track record 7%61+4.3Accountability 5%65+3.3Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%4+0.6Craft & service 20%48+9.6Value 10%15+1.5Momentum 8%2+0.2Track record 7%61+4.3Accountability 5%65+3.3Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCOREPhoenix Pro Roofing
Better than 4% of roofing contractors · #67 of 70
5.0★110 Google reviewsGoogle star rating as shown on Google Maps.
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
9.1%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Phoenix Pro Roofing for attic venting repairs
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.9k
All 1 Google reviews tagged “Attic venting repairs”
★★★★★ Dacia · 3 years ago
Jack was amazing, he was patient, walked us through the whole process, was very responsive and easy to communicate with. We highly recommend.
Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Phoenix, grey = roofing contractors average
Rating over time
Price
$12k+19% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 40%Reasonable 40%Overpriced 0%Not sure 20%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%4+0.6Craft & service 20%48+9.6Value 10%15+1.5Momentum 8%2+0.2Track record 7%61+4.3Accountability 5%65+3.3Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
4
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
48
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
15
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
2
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
61
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
65
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+23 / −0
Professionalism
+23 / −0
Responsiveness
+24 / −0
Punctuality
+22 / −0
Value
+22 / −0
