Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 40%66+26.4Reliability 18%51+9.1Craft & service 21%79+16.6Value 11%70+7.4Momentum 11%50+5.3Experts Score= 65Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREPhoenix Pro Roofing
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 5.0★ from 110 Google reviews
Report card
Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: momentum.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Phoenix Pro Roofing is better than 66% of roofing contractors.B
66
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Phoenix Pro Roofing is better than 51% of roofing contractors.C
51
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Phoenix Pro Roofing is better than 79% of roofing contractors.B
79
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Phoenix Pro Roofing is better than 70% of roofing contractors.B
70
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Phoenix Pro Roofing is better than 50% of roofing contractors.C
50
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Phoenix Pro Roofing is better than —% of roofing contractors.–
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Reviews for your job
Customers hired Phoenix Pro Roofing for 5 kinds of job.
Phoenix Pro Roofing for general repairs & maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$12k+19% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 40%Reasonable 40%Overpriced 0%Not sure 20%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 9 | $11k–$23k |
| Roof inspection | 8 | $539–$12k |
| Roof repair | 8 | $638–$8.2k |
| Roof repair for storm & wind damage | 5 | $2.0k–$18k |
| Roof damage repair | 2 | $438–$2.7k |
