ROOFING CONTRACTORS · PHOENIX, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%19+2.9Craft & service 20%19+3.8Value 10%53+5.3Momentum 8%15+1.2Track record 7%71+5Accountability 5%6+0.3Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%19+2.9Craft & service 20%19+3.8Value 10%53+5.3Momentum 8%15+1.2Track record 7%71+5Accountability 5%6+0.3Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCOREPhoenix Roofing & Repair
Better than 0% of roofing contractors · #70 of 70
4.9★1,062 Google reviewsGoogle star rating as shown on Google Maps.
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
48%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Phoenix Roofing & Repair for skylight repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$613–$4.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 23
All 4 Google reviews tagged “Skylight repair”
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★The gentleman were very kind and loaded with helpful information, I was given wonderful resources for maintenance. They completed the work very quickly and effectively too! Very respectful and professional I recommend these men before any other if you have the option!
Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★They did an amazing job on my roof, my father got his roof redone in Scottsdale from then after he saw the job Phoenix Roofing Company!
Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★I’ve known Jeff and his team for quite a while now, and I’m beyond impressed with his work ethic, honesty, and ability to get the job done. We’ve all heard the nightmare stories of contractors, I know I don’t have to get into it but these are the guys you want repairing and maintaining your roof. I will continue to…
Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Philip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Gutter installationGutter repairsRoof inspection+ Responsiveness+ Quality+ Professionalism
vs category
Blue = Phoenix, grey = roofing contractors average
Rating over time
Price
$13k+24% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 50%Reasonable 39%Overpriced 1%Not sure 9%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%19+2.9Craft & service 20%19+3.8Value 10%53+5.3Momentum 8%15+1.2Track record 7%71+5Accountability 5%6+0.3Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
6
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
19
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
53
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
15
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
71
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
6
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+103 / −1
Professionalism
+110 / −1
Responsiveness
+94 / −1
Punctuality
+83 / −0
Value
+83 / −0
