Is Phoenix Roofing & Repair any good?
Our verdict: mixed — #70 of 70 roofing contractors, better than 0%. Customers single out its track record and value; accountability is where it trails.
Track record — better than 71% of peers
Momentum — 15th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 24% above typical
Phoenix Roofing & Repair for roof installation
Clear ✕156 customers reviewed a roof installation job here and rated it 4.90★. Most paid $20,000+ (category typical: $11k–$23k). For this job it ranks #53 of 67 roofing contractors we track.
All 156 Google reviews tagged “Roof installation” · showing 20
Phoenix Roofing and Repair was a great team to work with. They have been very responsive and helpful, and they did a nice job on the roof replacement. I highly recommend them!
I had the pleasure to work with Matt Turner, Karsten and crew supervisor, Zane. They are all amazing!! They installed a new roof and I love it. They were so easy to get along with and understanding. Great customer service also! If you need a new roof I highly recommend Phoenix Roof and Repair 5 Star Service 🌟 🌟 🌟…
This is a great company, they kept me informed about every stage of my roof installation. Very friendly and professional! Andrew Roller was wonderful, and they went the extra mile to give me the best possible price. Can't recommend them enough!
UPDATE: Changing my initial 4-star review to 1 star after experiencing shocking customer service and zero empathy. While the physical roof installation was fine, the entire process was frustrating from the start. As a first-time homeowner, the communication between signing and installation was confusing. Instead of…
I just had my roof replaced today 2-24-26 by Brian and the Demasso crew. They were all very professional and so polite. When they were done, you could not tell any work had taken place on my house. I highly recommend Phoenix Roofing and repair. I can't forget my salesman Marco who was wonderful during the planning…
Phoenix Roofing did an outstanding job on our new roof. Marco B. kept us informed of all upcoming situations. He worked very hard for us to get a new roof. Phoenix Roofing is a great company
The team did an excellent job and I was very impressed. Really did a good job of cleanup also. Insurance was involved as there was damage from a storm.
Excellent job! Great team. Very pleased with the results.
The workmanship of the roof seems fine (although the flashing they put in is hideous) but I wasn't a huge fan of their lack of communication. Their billing office did a great a job of communicating with my insurance and myself but their sales/crew teams did not really seem to care to interact with customers at…
The sales rep Shane was amazing he stuck with us through the whole process. The roofing crew was great they got right to work when they arrived and cleaned everything up beautifully you couldn’t even tell they were here. We highly recommend this company for all your roofing needs.
Organized and efficient. Replaced my roof in 1 day and handled all of the insurance issues.
I couldn't say enough about how professional and effective Dylan B. and his team were with getting my roof replaced. They worked side by side with the insurance company to ensure my roof was replaced fully and in a timely manner. The finished project looks AMAZING. 10/10 would recommend Dylan and his team to anybody…
Phoenix Roofing was very professional and efficient. they very attentive to our requests and performed admirably. it was really a great experience having them replace my roof. the roof was done in one day.
The Phoenix Roofing and Repair crews from start to finish was just awesome!!!!!
They were great to work with through the whole process. Very flexible.
Great company to work with. Took a little longer than anticipated due to Insurance Co taking their time, but Phoenix Roofing (Dylan) kept us informed all the way to the end. From day one, asking if they could do a free inspection, to the completion of our new roof, absolutely no complaints what so ever. Recommend…
I have no hesitations about giving this company 5 stars. They were incredible to work with and helped me go back and forth with my insurance company as well. Them serving as an advocate and working with the insurance made the process so much easier from start to finish. Thanks!
Phoenix roofing and repair did amazing job on my roof replacements.
Great experience with Phoenix Roofing and Repair. Whole process was very easy with good communication. Were able to add redecking same day as the roof installation. The roof looks great! Would recommend.
very easy to work with
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Phoenix Roofing & Repair
Is Phoenix Roofing & Repair good?
Yes by most measures: 4.9★ from 1,062 Google reviews and an Experts Score of 21/100 (grade D), #70 of 70 roofing contractors we track. 2.2% of reviews in the last two years were 1–2★ (category average 1.5%).
How much does Phoenix Roofing & Repair charge?
Customers reported a typical bill of $13k (middle half $4.8k–$19k), 24% above the roofing contractors median of $10k.
What do customers hire Phoenix Roofing & Repair for?
Mostly roof installation (156), roof inspection (143), roof repair (100), roof repair for storm & wind damage (55).
Does the owner respond to complaints?
The owner replied to 48% of 1–3★ reviews (category: 75%).
