Analyzing 5,451,1415.5M ReviewsFor 14,66714.7K Experts

Experts Reviews · Company report
Phoenix Roofing & Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%19+2.9Craft & service 20%19+3.8Value 10%53+5.3Momentum 8%15+1.2Track record 7%71+5Accountability 5%6+0.3Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCORE

Phoenix Roofing & Repair

Phoenix, AZ · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 4.9★ from 1,062 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and value; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Phoenix Roofing & Repair is better than 6% of roofing contractors.F
6
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Phoenix Roofing & Repair is better than 19% of roofing contractors.F
19
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Phoenix Roofing & Repair is better than 19% of roofing contractors.F
19
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Phoenix Roofing & Repair is better than 53% of roofing contractors.C
53
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Phoenix Roofing & Repair is better than 15% of roofing contractors.F
15
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Phoenix Roofing & Repair is better than 71% of roofing contractors.B
71
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Phoenix Roofing & Repair is better than 6% of roofing contractors.F
6

Reviews for your job

Customers hired Phoenix Roofing & Repair for 8 kinds of job.

Phoenix Roofing & Repair for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$613–$4.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 23

All 4 Google reviews tagged “Skylight repair”

Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The gentleman were very kind and loaded with helpful information, I was given wonderful resources for maintenance. They completed the work very quickly and effectively too! Very respectful and professional I recommend these men before any other if you have the option!

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They did an amazing job on my roof, my father got his roof redone in Scottsdale from then after he saw the job Phoenix Roofing Company!

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’ve known Jeff and his team for quite a while now, and I’m beyond impressed with his work ethic, honesty, and ability to get the job done. We’ve all heard the nightmare stories of contractors, I know I don’t have to get into it but these are the guys you want repairing and maintaining your roof. I will continue to…

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Philip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Gutter installationGutter repairsRoof inspection+ Responsiveness+ Quality+ Professionalism

Price

$13k+24% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 39%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation156$11k–$23k
Roof inspection143$539–$12k
Roof repair100$638–$8.2k
Roof repair for storm & wind damage55$2.0k–$18k
Roof damage repair11$438–$2.7k
Attic venting11$638–$5.2k
Gutter repairs11$371–$2.3k
Skylight installation8—

Compare with

AZ Shingle Pros logoAZ Shingle ProsExperts Score 74Phoenix · 5.00★Phoenix Pro Roofing logoPhoenix Pro RoofingExperts Score 57Phoenix · 5.00★Valley Roofing and Repair logoValley Roofing and RepairExperts Score 56Phoenix · 4.97★