Experts Reviews · Company report
Piece by Piece Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty91−0.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Piece by Piece Moving and Storage

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #161Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 706 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Piece by Piece Moving and Storage is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Piece by Piece Moving and Storage is better than 83% of movers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Piece by Piece Moving and Storage is better than 91% of movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Piece by Piece Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Piece by Piece Moving and Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Piece by Piece Moving and Storage is better than 34% of movers.D
34

Reviews for your job

Customers hired Piece by Piece Moving and Storage for 8 kinds of job.

Piece by Piece Moving and Storage for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$454–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#105 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 42 Google reviews tagged “Moving-related packing”

Philip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Our experience with this company was extremely disappointing. When our interstate move was delivered, roughly half of our belongings were missing. Even more frustrating, we had to repeatedly push the company to take the situation seriously and actually look for them. A large portion of the missing shipment was…

Paid $5,000+Reasonable priceInterstate movingMoving-related packing
nicholasLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great and fair price. Incredible communication. Quality and care far surpassed expectations. 10 out of 10 and will use again!

Paid $3,000–3,500Great priceLocal movingMoving-related packingOversized-item moving
Anmarie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is the second time I have used Piece by Piece and they are just the best. They should call themselves Peace of Mind by Piece!

Paid $500–1,000Great priceLocal movingMoving-related packing
RocioLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Andre and his team were great to work with! They were easy to communicate with, punctual and professional. They were not only kind and courteous to me, but also respectful of the staff of building I was moving out of. They really helped make a stressful process feel much more manageable. The pricing was reasonable,…

Paid $2,000+Great priceLocal movingMoving-related packingOversized-item moving
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We used PBP for a somewhat complicated move that also required storage and took a couple months to complete. PBP was recommended and they more than met our expectations. I was consistently impressed with PBP's team members during the process, and how they cared for our family's things. They didn't waste time, and…

Paid $2,000+Reasonable priceLocal movingMoving-related packingOversized-item moving
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The guys showed up a bit late but were super professional and all business when they got here. They gave some thoughtful ideas around placement, since this is a temporary move so we can refinish hardwood floors. GREAT JOB! Done super fast and very professionally!

Paid $2,000+Reasonable priceObject-related moving assistanceVehicle transportMoving-related packing
Marc4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

We used PBP for a full house move and storage. Sales contact was effective, movers were hard working both ways, but wrapping/storage technique was horrible. Nearly every piece of furniture was damaged - Sofa and chairs were not wrapped well and corners damaged, wood tables were taped directly and damaged paint. The…

Customer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's review
Paid $2,000+OverpricedVehicle transportMoving-related packingOversized-item moving
AlisonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Cayden and Ryley were exceptional. This is our second move with the company and we could not be more pleased. Highly recommend for a local, regional, or national move. Quotes are exact and everything is handled with care from start to finish. High quality and integrity.

Great priceInterstate movingMoving-related packingOversized-item moving
MarshaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

10 STARS!!!! Had to move my mother to and from Assisted Living! Moved 3 times in 2 months. EXCELLENT SERVICE! No problems, everything was perfect. We moved so much the guys remembered where everything went in both places. Very careful & fast. Do not have a clue about the price being good, bad or reasonable because I…

Paid $1,200–1,400Not sureSenior movingLocal movingMoving-related packing
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Seamless and efficient move. Broke down and reassembled my furniture. Pleasure to work with. Will absolutely use them again!

Paid $600–800Reasonable priceLocal movingMoving-related packingOversized-item moving
RobertLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The team of Abel, Danny & Davonte were absolutely amazing !!! Punctual, professional & very personable. Remarkable efficiency & exceptional work ethics. In sum I was extremely pleased with the whole process and would recommend Piece by Piece enthusiasticly to anyone looking to move

Moving-related packingSenior moving+ Responsiveness+ Punctuality+ Quality
Tracey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott lead a team for 2-days that were very professional, customer caring and applied top quality in packing to storage... we look forward to them moving us into our new home .... thx Scott and team of PBP.

Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
Liza6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Piece be piece was super responsive and fast! We are moving into storage and they were wonderful in step 1 of our move! Made it easy and reduced the stress of the project!

In-state movingLocal movingMoving-related storage
Brownie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and efficient. Excellent work.

Local movingMoving-related packing+ Responsiveness+ Punctuality+ Professionalism
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Juan and his crew were absolutely the best! Would highly recommend them! They did an amazing job and our move couldn't have gone more smoothly!

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Piece by Piece movers were on time, professional, pleasant, helpful and flexible. This is the second move they have done for us and I would definitely use them again. Our crew was attentive to our particular needs and they worked well as a team. Getting a quote was easy and all the "paperwork" went seamlessly.

Local movingMoving-related packingSenior moving+ Responsiveness+ Punctuality+ Quality
TJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had an excellent experience.

Furniture assemblyLocal movingMoving-related packing+ Responsiveness+ Professionalism
Pres1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They guys were great! Abel, Danny and Mike were awesome, best moving company and guys ever!

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
moshe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good

Local movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a team of 4 guys for a local move. They were excellent. Calm, quick and careful. They broke down and assembled oversized furniture with ease, and I don’t think I heard the *thud* of something dropping once all day. COVID safe team as well. Would definitely use again.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
MarieLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The crew in MA was quick, courtesy and did whatever I asked them to do. Two of the crew made the trip out of state with me. I couldn't have been more pleased with using your company again. First rate, good, upstanding men. Highly recommend. Would give them more than five stars. 👍🌟🌟🌟🌟🌟

Interstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
ColbertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing service. Wonderful guys. Gilson and his crew were positive, hard working and great attitude.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
BonnieLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

True professionals exceptional would highly recommend them for in-state or out-of-state move!

Interstate movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Kristin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Team was on time, undaunted by large exercising equipment plus stairs, tireless - didn’t even take a lunch break. Successfully removed and rehung two doors in order to get furniture through. Looking forward to using them again when we move from our storage unit into the city.

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The moving crew was phenomenal! Helpful, professional, went above and beyond.

Furniture assemblyIn-state movingMoving-related storage+ Responsiveness+ Punctuality+ Professionalism
nadine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys were fast and very professional. I like the way they came in assessed the work to be done knew exactly what it would take to do the job accurately. I felt reassured and a sense of calm. I work definitely use them again.

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional- great crew. Move was as pleasant as a move could be!

Local movingMoving-related packing
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys are fantastic. Organized, timely, positive, professional. They make a difficult time - moving - easy and less stressful. Everything went smoothly moving out, and then into my new place. Highly recommend.

In-state movingMoving-related packing
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They moved us from Massachusetts to Texas. They did a great job. I’d highly recommend them and I’ll absolutely use them again!

Interstate movingMoving-related packing+ Responsiveness+ Quality+ Professionalism
s2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Local movingMoving-related packingFurniture assembly
Rhonda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceMoving-related packingOversized-item movingIn-state moving
Cynthiaa year ago★★★★★

Rating only, no written review.

Reasonable priceSmall furniture movingInterstate movingMoving-related packing
Jennie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Local movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Local movingMoving-related packing+ Punctuality+ Professionalism
Diane5 years ago★★★★★

Rating only, no written review.

Interstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Local movingMoving-related packing
Angel'sLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Local movingInterstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyMoving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interstate movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
nader4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingMoving-related packing+ Punctuality+ Quality+ Professionalism
Jim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

In-state movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Professionalism

Price

$1.4k+47% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 68%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Local moving119$621–$1.6k
In-state moving53$878–$2.3k
Moving-related packing42$454–$1.7k
Interstate moving30$1.9k–$4.9k
Oversized-item moving30$196–$633
Furniture assembly26$265–$1.0k
Moving-related storage24$295–$1.1k
Senior moving20$549–$1.6k

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