Experts Reviews · Company report
Piece by Piece Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty91−0.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Piece by Piece Moving and Storage

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #161Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 706 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Piece by Piece Moving and Storage is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Piece by Piece Moving and Storage is better than 83% of movers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Piece by Piece Moving and Storage is better than 91% of movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Piece by Piece Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Piece by Piece Moving and Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Piece by Piece Moving and Storage is better than 34% of movers.D
34

Reviews for your job

Customers hired Piece by Piece Moving and Storage for 8 kinds of job.

Piece by Piece Moving and Storage for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 24 Google reviews tagged “Moving-related storage” · showing 20

nicholasLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great and fair price. Incredible communication. Quality and care far surpassed expectations. 10 out of 10 and will use again!

Paid $3,000–3,500Great priceLocal movingMoving-related packingOversized-item moving
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The guys showed up a bit late but were super professional and all business when they got here. They gave some thoughtful ideas around placement, since this is a temporary move so we can refinish hardwood floors. GREAT JOB! Done super fast and very professionally!

Paid $2,000+Reasonable priceObject-related moving assistanceVehicle transportMoving-related packing
Marc4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

We used PBP for a full house move and storage. Sales contact was effective, movers were hard working both ways, but wrapping/storage technique was horrible. Nearly every piece of furniture was damaged - Sofa and chairs were not wrapped well and corners damaged, wood tables were taped directly and damaged paint. The…

Customer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's review
Paid $2,000+OverpricedVehicle transportMoving-related packingOversized-item moving
BetsyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I recently sold my house. When I put it on the market, I realized I needed to empty it out considerably to ensure it would show well. Dan at Piece By Piece Moving worked closely with me to ensure I could do a series of moves: putting stuff in storage and then pulling it out when I bought my new home. Everything…

Paid $1,400–1,600Reasonable priceLocal movingMoving-related storage
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Seamless and efficient move. Broke down and reassembled my furniture. Pleasure to work with. Will absolutely use them again!

Paid $600–800Reasonable priceLocal movingMoving-related packingOversized-item moving
Vivienne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and neat, leave no damage on the wall after moving big furnitures down a narrow staircase. Thumb up for the job!

Moving-related storageInterstate moving+ Punctuality+ Quality+ Professionalism
Tracey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott lead a team for 2-days that were very professional, customer caring and applied top quality in packing to storage... we look forward to them moving us into our new home .... thx Scott and team of PBP.

Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
YifanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Used PbP since 2011 when I was a college undergrad. Never disappointed. Good pricing and even better services

In-state movingMoving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
Liza6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Piece be piece was super responsive and fast! We are moving into storage and they were wonderful in step 1 of our move! Made it easy and reduced the stress of the project!

In-state movingLocal movingMoving-related storage
Walter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Fantastic job at a reasonable price. Best moving service we have ever used.

In-state movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott and his team — John, Andrew, Luis — could not have been better in helping us move. They were careful, friendly, tireless, and helpful at every step. We moved from our family home into our summer home and storage. They were patient with separating what goes to which destination. When unloading into the…

In-state movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The moving crew was phenomenal! Helpful, professional, went above and beyond.

Furniture assemblyIn-state movingMoving-related storage+ Responsiveness+ Punctuality+ Professionalism
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We moved from Newton MA to Portland OR and stored our belongings and car with Piece By Piece. Al and his partner did an awesome job. They are terrific. They even moved my 6 foot grand piano into my basement without extra manpower. Thanks for doing such a fine job we appreciate it! Peter.

Furniture assemblyMoving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

We have used Piece By Piece Movers three times in the last three months due to a quick sale at the Cape and having to place our furniture in storage. All three crews were fantastic. We had used other movers in the past and they can’t compare to Piece By Piece Movers. The only other suggestion I have is to give the crew members a raise.

Local movingMoving-related storageSenior moving
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Movers were on-time, friendly, hardworking, and made moving day one less thing for my family to worry about. Highly recommend.

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
BethanyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Piece by Piece set themselves apart from the hundreds of other moving companies with their handwritten card I received in the mail - which was perfectly timed with when I was planning my move. I appreciated the personal touch and it made them win my business. Andre was extremely responsive throughout the…

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Cynthiaa year ago★★★★★

Rating only, no written review.

Reasonable priceSmall furniture movingInterstate movingMoving-related packing
Peggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyMoving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

In-state movingMoving-related storage+ Responsiveness+ Punctuality+ Value

Show more moving-related storage reviews (4 more) →

Price

$1.4k+47% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 68%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Local moving119$621–$1.6k
In-state moving53$878–$2.3k
Moving-related packing42$454–$1.7k
Interstate moving30$1.9k–$4.9k
Oversized-item moving30$196–$633
Furniture assembly26$265–$1.0k
Moving-related storage24$295–$1.1k
Senior moving20$549–$1.6k

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