Experts Reviews · Company report
Piece by Piece Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty91−0.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Piece by Piece Moving and Storage

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #161Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 706 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Piece by Piece Moving and Storage is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Piece by Piece Moving and Storage is better than 83% of movers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Piece by Piece Moving and Storage is better than 91% of movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Piece by Piece Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Piece by Piece Moving and Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Piece by Piece Moving and Storage is better than 34% of movers.D
34

Reviews for your job

Customers hired Piece by Piece Moving and Storage for 8 kinds of job.

Piece by Piece Moving and Storage for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$633
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#96 / 138
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 30 Google reviews tagged “Oversized-item moving”

nicholasLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great and fair price. Incredible communication. Quality and care far surpassed expectations. 10 out of 10 and will use again!

Paid $3,000–3,500Great priceLocal movingMoving-related packingOversized-item moving
s9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We've used PBP 3x now and are never disappointed. Dimas de Pina was the lead during the move and he was exceptional. They were on time, and he made sure people followed directions to a T and were efficient and careful. I cannot say enough about his problem solving skills and willingness to go the extra mile.…

Reasonable priceLocal movingOversized-item movingFurniture assembly
RocioLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Andre and his team were great to work with! They were easy to communicate with, punctual and professional. They were not only kind and courteous to me, but also respectful of the staff of building I was moving out of. They really helped make a stressful process feel much more manageable. The pricing was reasonable,…

Paid $2,000+Great priceLocal movingMoving-related packingOversized-item moving
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We used PBP for a somewhat complicated move that also required storage and took a couple months to complete. PBP was recommended and they more than met our expectations. I was consistently impressed with PBP's team members during the process, and how they cared for our family's things. They didn't waste time, and…

Paid $2,000+Reasonable priceLocal movingMoving-related packingOversized-item moving
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The guys showed up a bit late but were super professional and all business when they got here. They gave some thoughtful ideas around placement, since this is a temporary move so we can refinish hardwood floors. GREAT JOB! Done super fast and very professionally!

Paid $2,000+Reasonable priceObject-related moving assistanceVehicle transportMoving-related packing
Marc4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

We used PBP for a full house move and storage. Sales contact was effective, movers were hard working both ways, but wrapping/storage technique was horrible. Nearly every piece of furniture was damaged - Sofa and chairs were not wrapped well and corners damaged, wood tables were taped directly and damaged paint. The…

Customer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's review
Paid $2,000+OverpricedVehicle transportMoving-related packingOversized-item moving
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience! Alex L and Eric were very professional, respectful of my items being moved, friendly and willing to get the job done with 2ft of snow, lots of ice among other challenging Obstacles with positive attitudes! Definitely worth the call! I have already recommended to others. The call with Lillian to set…

Paid $1,400–1,600Reasonable priceOversized-item movingIn-state moving
AlisonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Cayden and Ryley were exceptional. This is our second move with the company and we could not be more pleased. Highly recommend for a local, regional, or national move. Quotes are exact and everything is handled with care from start to finish. High quality and integrity.

Great priceInterstate movingMoving-related packingOversized-item moving
MarshaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

10 STARS!!!! Had to move my mother to and from Assisted Living! Moved 3 times in 2 months. EXCELLENT SERVICE! No problems, everything was perfect. We moved so much the guys remembered where everything went in both places. Very careful & fast. Do not have a clue about the price being good, bad or reasonable because I…

Paid $1,200–1,400Not sureSenior movingLocal movingMoving-related packing
Susanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great team of friendly movers who made a stressful day successful.

Paid $2,000+Reasonable priceLocal movingOversized-item movingFurniture assembly
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Seamless and efficient move. Broke down and reassembled my furniture. Pleasure to work with. Will absolutely use them again!

Paid $600–800Reasonable priceLocal movingMoving-related packingOversized-item moving
Perry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick, responsive, aimed to please, no damage to any items

In-state movingOversized-item moving+ Quality
Alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Juan and his crew were absolutely the best! Would highly recommend them! They did an amazing job and our move couldn't have gone more smoothly!

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Pres1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They guys were great! Abel, Danny and Mike were awesome, best moving company and guys ever!

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
ColbertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing service. Wonderful guys. Gilson and his crew were positive, hard working and great attitude.

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
BonnieLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

True professionals exceptional would highly recommend them for in-state or out-of-state move!

Interstate movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Kristin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Team was on time, undaunted by large exercising equipment plus stairs, tireless - didn’t even take a lunch break. Successfully removed and rehung two doors in order to get furniture through. Looking forward to using them again when we move from our storage unit into the city.

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Herman and Jay went way beyond My expectations . They worked so hard and were always moving with a smile! They were efficient, careful and worked quickly. Not one piece was missing or damaged. I couldn’t ask for a better experience. If you could get these guys, you would be the luckiest people and know your job would get done to your liking!!!!

Furniture assemblyInterstate movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
nadine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys were fast and very professional. I like the way they came in assessed the work to be done knew exactly what it would take to do the job accurately. I felt reassured and a sense of calm. I work definitely use them again.

Furniture assemblyLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We moved from Newton MA to Portland OR and stored our belongings and car with Piece By Piece. Al and his partner did an awesome job. They are terrific. They even moved my 6 foot grand piano into my basement without extra manpower. Thanks for doing such a fine job we appreciate it! Peter.

Furniture assemblyMoving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The movers were wonderful! They packed and unpacked everything efficiently and carefully! I trusted them with all of my items.

Local movingOversized-item moving+ Quality+ Professionalism
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Matt, Matt, Juan and John were friendly, professional and hardworking on a very hot July day! They made our move a very positive experience. We would highly recommend Piece by Piece!

In-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Movers were on-time, friendly, hardworking, and made moving day one less thing for my family to worry about. Highly recommend.

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Rhonda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceMoving-related packingOversized-item movingIn-state moving
Cynthiaa year ago★★★★★

Rating only, no written review.

Reasonable priceSmall furniture movingInterstate movingMoving-related packing
Reagan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interstate movingOversized-item movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Peggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Ami3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oversized-item moving
Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interstate movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality

Price

$1.4k+47% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 68%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Local moving119$621–$1.6k
In-state moving53$878–$2.3k
Moving-related packing42$454–$1.7k
Interstate moving30$1.9k–$4.9k
Oversized-item moving30$196–$633
Furniture assembly26$265–$1.0k
Moving-related storage24$295–$1.1k
Senior moving20$549–$1.6k

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