Analyzing 7,328,4747.3M ReviewsFor 20,75220.8K Experts

Experts Reviews · Company report
Piece by Piece Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty91−0.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Piece by Piece Moving and Storage

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #161Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 706 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Piece by Piece Moving and Storage is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Piece by Piece Moving and Storage is better than 83% of movers.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Piece by Piece Moving and Storage is better than 91% of movers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Piece by Piece Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Piece by Piece Moving and Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Piece by Piece Moving and Storage is better than 34% of movers.D
34

Reviews for your job

Customers hired Piece by Piece Moving and Storage for 8 kinds of job.

Piece by Piece Moving and Storage for vehicle transport

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$527–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle transport”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 7 Google reviews tagged “Vehicle transport”

Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The guys showed up a bit late but were super professional and all business when they got here. They gave some thoughtful ideas around placement, since this is a temporary move so we can refinish hardwood floors. GREAT JOB! Done super fast and very professionally!

Paid $2,000+Reasonable priceObject-related moving assistanceVehicle transportMoving-related packing
Marc4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

We used PBP for a full house move and storage. Sales contact was effective, movers were hard working both ways, but wrapping/storage technique was horrible. Nearly every piece of furniture was damaged - Sofa and chairs were not wrapped well and corners damaged, wood tables were taped directly and damaged paint. The…

Customer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's reviewCustomer photo from Marc's review
Paid $2,000+OverpricedVehicle transportMoving-related packingOversized-item moving
Vincent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott, Bill, and Chris did an amazing job moving us from MA to NH. They are very professional and friendly. I highly recommend piece by piece!

Interstate movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We moved from Newton MA to Portland OR and stored our belongings and car with Piece By Piece. Al and his partner did an awesome job. They are terrific. They even moved my 6 foot grand piano into my basement without extra manpower. Thanks for doing such a fine job we appreciate it! Peter.

Furniture assemblyMoving-related storageInterstate moving+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Movers were on-time, friendly, hardworking, and made moving day one less thing for my family to worry about. Highly recommend.

Furniture assemblyLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Reagan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interstate movingOversized-item movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingOversized-item moving+ Responsiveness+ Punctuality+ Quality

Price

$1.4k+47% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 68%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Local moving119$621–$1.6k
In-state moving53$878–$2.3k
Moving-related packing42$454–$1.7k
Interstate moving30$1.9k–$4.9k
Oversized-item moving30$196–$633
Furniture assembly26$265–$1.0k
Moving-related storage24$295–$1.1k
Senior moving20$549–$1.6k

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