Pillar To Post Home Inspectors - Larsen Inspection Team
Home inspector · Taylorsville, UT · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%68+4.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 61 mold inspectorsiPosition by Experts Score among all companies we track in this category. · better than 30%
4.9★★★★★636 Google reviews · 14 photos
96%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Pillar To Post Home Inspectors - Larsen Inspection Team at a glance
Customers frequently cite punctuality, easy scheduling, and thorough inspections as key benefits, noting that reports are detailed, prioritized, and helpful for understanding home conditions. Recurring themes include professional communication and fair pricing for the service provided. However, low-star reviews describe instances of missed components, such as sewer lines or electrical outlets, and complaints about receiving incomplete reports or failing to identify significant structural issues.
Google rating: 4.9 out of 5 from 636 reviews (96% five-star).
Reviews on this page: 636 Google reviews (402 with written comments, 1 with photos).
Owner responses: the business replied to 79% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyMold Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pillar To Post Home Inspectors - Larsen Inspection Team: 90/100 on this factor. Category median: 96.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pillar To Post Home Inspectors - Larsen Inspection Team: 85/100 on this factor. Category median: 95.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pillar To Post Home Inspectors - Larsen Inspection Team: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pillar To Post Home Inspectors - Larsen Inspection Team: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pillar To Post Home Inspectors - Larsen Inspection Team: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pillar To Post Home Inspectors - Larsen Inspection Team: 68/100 on this factor. Category median: 75.B
68
Bar = this company · dark tick = category median.
Star ratings
636 Google reviews we collected
4.9of 5
5 stars61196%
4 stars81%
3 stars00%
2 stars20%
1 star152%
Praise vs complaints
Phrases our text analysis found in 402 written reviews
98%praise
Praise74698%
Complaints192%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1116%
Reasonable5680%
Overpriced23%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results24132%
Staff & attitude19325%
Would recommend11515%
Communication10213%
Speed & response618%
Price & value324%
Honesty & trust213%
What customers talk about
We read 402 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“As always, great service, thorough and knowledgeable inspectors and very professionally presented.”
“Terrible Inspectors - missed obvious things wrong in the house (broken faucet in shower and missing doorknob on screen door, torn carpet, etc) and the…”
“They were extremely punctual, knowledgeable, professional and thorough.”
“Really unprofessional, would not recommend to anyone.”
“Jeff and Pillar To Post have been my go-to inspectors for many years and I have never regretted it.”
“They really let us down and I cannot recommend ever using them under any circumstance.”
“He also communicated back to me when I had additional questions.”
“Additionally, they are there on time and complete the inspection as planned.”
“I've found them to be more affordable than others, and they present their findings in a non-terrifying way.”
“They also didn't report some very expensive, obvious issues, that would have made a huge difference in purchasing our home.”
“The team was honest, reliable, on time, and accommodating!”
People customers mention
Chris14 reviews
Brown8 reviews
Jeff7 reviews
Manny6 reviews
Fredd5 reviews
Rocky5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pillar To Post Home Inspectors - Larsen Inspection Team for 7 kinds of job. Pick one to see what they paid and said.
David10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Easy to work with and schedule. Inspectors are great and provide excellent value. The reports provided are easy to read and prioritizes for the most important issues.
BAF&R1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Jeff was so amazing! He was thorough, prompt and friendly. Buying a house is such a big deal and knowing that they did such a thorough inspection is very comforting. We highly recommend Pillar to Post!
Reasonable priceSewer line scope
RenoLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
“You can consistently depend on PillarToPost to be available. This is a huge advantage in a very active market that is currently at play. Additionally, they are there on time and complete the inspection as planned. If you need additional services, they offer them and it makes the one-stop-shop approach even better. Thanks for being a great company!„
+ Responsiveness+ Professionalism+ Value
stickyreddog2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
As always, great service, thorough and knowledgeable inspectors and very professionally presented. Thanks (Inspector Fred), for a job well done!
Reasonable price
Kirk8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I think this is the third time using Pillar To Post and I have always been impressed. Professional and friendly. And incredible thorough.
Reasonable priceSewer line scopeMulti-unit inspectionsMold sampling
Spencer8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They did a very thorough inspection and provided a timely and high quality report to us.
Easy to work with and schedule. Inspectors are great and provide excellent value. The reports provided are easy to read and prioritizes for the most important issues.
Response from the owner · 4 weeks ago
David, thank you for the five stars! Fredd enjoyed working with you and your clients, and we appreciate the partnership.
Larsen Inspection Team, Pillar To Post Home Inspectors
BAF&R ADMIN1 reviewiTotal number of Google reviews BAF&R has written across all businesses on Google Maps, not just this one.
Jeff was so amazing! He was thorough, prompt and friendly. Buying a house is such a big deal and knowing that they did such a thorough inspection is very comforting. We highly recommend Pillar to Post!
Price assessment: Reasonable price
Services: Sewer line scope
Response from the owner · 5 days ago
We appreciate you recommending our team. Buying a home comes with big decisions, and we’re glad Jeff helped make the home inspection process more reassuring. We’re always happy to help buyers understand a home’s condition and feel more confident moving forward.
Larsen Inspection Team, Pillar To Post Home Inspectors
Reno LindseyLocal Guide · 19 reviewsiTotal number of Google reviews Reno has written across all businesses on Google Maps, not just this one.
“You can consistently depend on PillarToPost to be available. This is a huge advantage in a very active market that is currently at play. Additionally, they are there on time and complete the inspection as planned. If you need additional services, they offer them and it makes the one-stop-shop approach even better. Thanks for being a great company!„
Positive: Responsiveness, Professionalism, Value
Response from the owner · Edited 3 years ago
Thank you for your thoughtful review! We're delighted to hear that our service is dependable and consistent. We work hard to go above and beyond with each customer, and we're glad that shined through. Thanks for choosing Pillar To Post.
Larsen Inspection Team, Pillar To Post Home Inspectors
stickyreddog2 reviewsiTotal number of Google reviews stickyreddog has written across all businesses on Google Maps, not just this one.
As always, great service, thorough and knowledgeable inspectors and very professionally presented. Thanks (Inspector Fred), for a job well done!
Price assessment: Reasonable price
Response from the owner · 6 months ago
Thank you for making us your choice for all your home inspections! It's great to hear that Fred did a wonderful job helping you learn more about this property. We'll pass your appreciation along and look forward to working with you again!
Larsen Inspection Team, Pillar To Post Home Inspectors
Bradford Ence11 reviewsiTotal number of Google reviews Bradford has written across all businesses on Google Maps, not just this one.
Easy to schedule, very thorough, and pleased with the results.
Response from the owner · 2 weeks ago
Bradford, we appreciate you choosing our team for your home inspection. Making the scheduling process convenient and providing a thorough assessment are important to us, and we're glad you had a positive experience with Pillar To Post.
Larsen Inspection Team, Pillar To Post Home Inspectors
Kirk Parrish8 reviewsiTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
I think this is the third time using Pillar To Post and I have always been impressed. Professional and friendly. And incredible thorough.
Price assessment: Reasonable price
Services: Sewer line scope, Multi-unit inspections, Mold sampling, Service not listed
Response from the owner · 2 weeks ago
Kirk, we’re honored to be your go to for the third time! Each home brings new questions, and Chris was glad to dig into yours during your Premium inspection. Thank you for trusting Pillar To Post!
Larsen Inspection Team, Pillar To Post Home Inspectors
Spencer Mann8 reviewsiTotal number of Google reviews Spencer has written across all businesses on Google Maps, not just this one.
They did a very thorough inspection and provided a timely and high quality report to us.
Response from the owner · 2 weeks ago
Spencer, thank you for this Google review! Having a solid report in hand when you need it makes the next steps of buying much smoother. We loved helping you make an informed decision about your home, and it was a pleasure working with you.
Larsen Inspection Team, Pillar To Post Home Inspectors
Frank Bell9 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Best inspection team in Utah. Very good at all aspects of inspections! Easy to get hold of with questions and easy to understand reports.
Response from the owner · a month ago
Frank, thank you for the 5-star rating. We appreciate your support and the opportunity to be a trusted resource for your home inspection needs.
Larsen Inspection Team, Pillar To Post Home Inspectors
Stephanie PadillaLocal Guide · 16 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
I had a fantastic experience with this company. They were extremely punctual, knowledgeable, professional and thorough. I highly recommend Pillar to Post.
Response from the owner · a month ago
Stephanie, thanks for the five star rating! We love giving homeowners like you peace of mind about their home.
Larsen Inspection Team, Pillar To Post Home Inspectors
Chelsea Maki2 reviewsiTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
