Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty92−0.8Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Pillar To Post Home Inspectors - The Durham Team

Fort Worth, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 98 home inspectors · 5.0★ from 258 Google reviews

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Report card

Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pillar To Post Home Inspectors - The Durham Team is better than 98% of home inspectors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pillar To Post Home Inspectors - The Durham Team is better than 99% of home inspectors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pillar To Post Home Inspectors - The Durham Team is better than 92% of home inspectors.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pillar To Post Home Inspectors - The Durham Team is better than 100% of home inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pillar To Post Home Inspectors - The Durham Team is better than 100% of home inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pillar To Post Home Inspectors - The Durham Team is better than —% of home inspectors.–
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Reviews for your job

Customers hired Pillar To Post Home Inspectors - The Durham Team for 7 kinds of job.

Pillar To Post Home Inspectors - The Durham Team for multi-unit inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Multi-unit inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Multi-unit inspections”

Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jesse Durham and his team at Pillar to Post is absolutely top-tier! I've used them on multiple transactions and they are always professional, thorough, and extremely detailed. Their reports are clear and easy to understand, and they always make themselves available to answer any questions. If you're looking for a…

Great priceSewer line scopeMulti-unit inspectionsManufactured home inspections
DonnaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

As always, they go above and beyond to ensure an exceptional experience to my real estate clients!!!

Customer photo from Donna's review
Multi-unit inspections
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The inspection process couldn’t have went any better. He made us feel safe and was very informative. Went above and beyond our expectations.

Reasonable priceSewer line scopeMulti-unit inspections
Will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had Pillar To Post inspect my buyer clients home to be purchased and they did a spectacular job with very informative readouts and loads of photos to show any possible issues. Also performed a plumbing scope and helped with peace of mind on my clients 1st home purchase. I will continue to recommend Pillar To Post…

Great priceSewer line scopeMulti-unit inspections
INDIALocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jesse was great with my first time buyers! He was informative and clear but made sure that he gave options for the items that he presented so as not to scare the potential homeowners. They left feeling excited instead of full of dread (which can happen after an inspection!). Will definitely be recommending Pillar to Post to other colleagues!

11th month warranty inspectionsMulti-unit inspectionsNew construction inspections+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 75%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Sewer line scope7—
New construction inspections6—
Multi-unit inspections5—
Manufactured home inspections3—
Sprinkler system inspection3—
Pre-listing inspections3—
11th month warranty inspections2—

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