Home inspector · Fort Worth, TX · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty92−0.8Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 98 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 66%
5.0★★★★★258 Google reviews · 16 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Pillar To Post Home Inspectors - The Durham Team at a glance
Google reviewers rate Pillar To Post Home Inspectors - The Durham Team five stars based on 258 reviews, noting that the owner responds to 99% of feedback. Customers frequently praise the team for punctuality, clear communication, and detailed reports that explain findings effectively. Many also highlight fair pricing and the inspectors' ability to answer questions thoroughly. One critic mentioned that visible issues were missed during the inspection, though the reviewer acknowledged the company arrived on schedule.
Google rating: 5.0 out of 5 from 258 reviews (99% five-star).
Reviews on this page: 258 Google reviews (182 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 24, 2026.
Service: Home Inspector serving Fort Worth, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pillar To Post Home Inspectors - The Durham Team: 98/100 on this factor. Category median: 98.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pillar To Post Home Inspectors - The Durham Team: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pillar To Post Home Inspectors - The Durham Team: 92/100 on this factor. Category median: 100.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pillar To Post Home Inspectors - The Durham Team: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pillar To Post Home Inspectors - The Durham Team: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
258 Google reviews we collected
5.0of 5
5 stars25699%
4 stars10%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 182 written reviews
99%praise
Praise38999%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price315%
Reasonable1575%
Overpriced00%
Not sure210%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9624%
Staff & attitude9524%
Communication6316%
Would recommend6116%
Speed & response5113%
Price & value154%
Honesty & trust123%
What customers talk about
We read 182 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Colin was very thorough in his inspection and explanation.”
“They are incredibly responsive, professional, and prompt.”
“Their communication and efficiency made the entire process smooth and stress-free.”
“This is one of many reasons I recommend Jesse and his team to colleagues and clients alike, and I will continue to do so.”
“I contacted Jesse on a Sunday evening, and the next day was Memorial Day.”
“I would not have left this review, but they have been negligent and unresponsive to assist us in fixing any of the damage that should have been noted.”
“The ability to pick your services is very nice as well and pricing was reasonable for service provided.”
“I've worked with Jesse and his team at Pillar to Post for years because they operate with excellence and integrity every time.”
People customers mention
Jesse29 reviews
Colin6 reviews
Tyler6 reviews
Andrea6 reviews
Inspections4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pillar To Post Home Inspectors - The Durham Team for 7 kinds of job. Pick one to see what they paid and said.
Liz2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I've worked with Jesse and his team at Pillar to Post for years because they operate with excellence and integrity every time. Just this week they proved it again. Jesse could have simply performed a new inspection on my new contract and been paid for it. Instead, he realized he had just inspected the property and…
Doni8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Pillar to Post was absolutely amazing to work with! They are incredibly responsive, professional, and prompt. They arrived right on time for the scheduled inspection and provided a quick turnaround on the inspection report. Their communication and efficiency made the entire process smooth and stress-free. I highly…
Dion1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
An inspection company that gets the Job done. Quick fast and easy.. That's how I like to work.
Amy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Colin was very thorough in his inspection and explanation. He put our mind at ease about the things that didn't need immediate attention and was clear about what was important and any safety concerns.
Sandra5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend Pillar To Post for your home inspection needs! They are professional, thorough, knowledgeable, and always take the time to explain everything clearly. I appreciate how detailed their inspections are and how they make sure my clients feel informed and comfortable throughout the process. They are a…
MichaelLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The communication was clear and concise with the scheduling and pricing. The inspector was terrific to work with. He explained each issue he found with me.
I've worked with Jesse and his team at Pillar to Post for years because they operate with excellence and integrity every time. Just this week they proved it again. Jesse could have simply performed a new inspection on my new contract and been paid for it. Instead, he realized he had just inspected the property and gave us the chance to see if the previous buyer would release those reports, which saved my buyers hundreds of dollars. This is one of many reasons I recommend Jesse and his team to colleagues and clients alike, and I will continue to do so.
Doni Todd8 reviewsiTotal number of Google reviews Doni has written across all businesses on Google Maps, not just this one.
Pillar to Post was absolutely amazing to work with! They are incredibly responsive, professional, and prompt. They arrived right on time for the scheduled inspection and provided a quick turnaround on the inspection report. Their communication and efficiency made the entire process smooth and stress-free. I highly recommend Pillar to Post to anyone looking for a reliable, professional, and dependable inspection company. I look forward to working with them again!
Response from the owner · 4 days ago
Doni, we appreciate your recommendation and the trust you place in our team. We understand how important clear communication and timely home inspection reports are for your clients, and we're glad we could support you throughout the process. We look forward to working with you and your buyers again.
Jesse Durham, Pillar to Post Home Inspectors
Dion Brown1 reviewiTotal number of Google reviews Dion has written across all businesses on Google Maps, not just this one.
An inspection company that gets the Job done. Quick fast and easy.. That's how I like to work.
Response from the owner · 6 days ago
Dion, we appreciate you taking the time to share your feedback. We know your time is valuable, and we aim to make every home inspection straightforward and efficient while providing the information needed to make confident decisions.
Jesse Durham, Pillar to Post Home Inspectors
Amy Walker2 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Colin was very thorough in his inspection and explanation. He put our mind at ease about the things that didn't need immediate attention and was clear about what was important and any safety concerns.
Response from the owner · a week ago
Amy, thank you for your recommendation. We know how important it is for your clients to understand a home’s condition and feel confident about their next steps. I’m glad Colin helped clarify the priorities and safety concerns, making the home inspection a valuable resource for you and your buyers.
Jesse Durham, Pillar to Post Home Inspectors
Sandra Rangel5 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
I highly recommend Pillar To Post for your home inspection needs! They are professional, thorough, knowledgeable, and always take the time to explain everything clearly. I appreciate how detailed their inspections are and how they make sure my clients feel informed and comfortable throughout the process. They are a company I’m always happy to recommend to my buyers and will continue using for my clients!
Response from the owner · a month ago
Sandra, thank you so much for this Google review! Taking the time to explain things clearly is exactly what helps your clients make an informed decision instead of just handing them a stack of paperwork, and we're grateful for the partnership with you.
Jesse Durham, Pillar to Post Home Inspectors
Michael HoytLocal Guide · 46 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
The communication was clear and concise with the scheduling and pricing. The inspector was terrific to work with. He explained each issue he found with me.
Price assessment: Reasonable price
Response from the owner · a month ago
Michael, we’re pleased to know you felt supported throughout your inspection and had the opportunity to get a better understanding of the home. Thank you for choosing Pillar To Post.
Jesse Durham, Pillar to Post Home Inspectors
Nader Jichi4 reviewsiTotal number of Google reviews Nader has written across all businesses on Google Maps, not just this one.
Jesse and his team always do a superior job, very professional and detail oriented.
Response from the owner · 2 months ago
Nader, we appreciate you recognizing Jesse and the rest of the team for the detail they bring to every inspection. Your clients are fortunate to have you sending them their way.
Jesse Durham, Pillar to Post Home Inspectors
Daniel Walkowiak8 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Jake did a great job inspecting my home before the 1 year builder warranty was up to make sure I captured all the necessary information to submit for repair.
Response from the owner · 2 months ago
Daniel, catching everything before the builder's warranty expires is exactly the kind of proactive move that protects homeowners long term. I'm glad Jake delivered that for you. Thank you for sharing!
Jesse Durham, Pillar to Post Home Inspectors
Deana CLocal Guide · 20 reviewsiTotal number of Google reviews Deana has written across all businesses on Google Maps, not just this one.
Recommended by my realtor and I’m so glad we chose them. Colin was amazing. Got our house inspected so quickly. The report was very thorough and he walked me through all of it and answered all my questions. Made a very stressful time so much better. I would definitely recommend them to anyone buying a home! Colin was super nice to boot!
Price assessment: Reasonable price
Services: Sprinkler system inspection
Response from the owner · 2 months ago
Deana, thank you for the wonderful review. I’m glad Colin was able to get your inspection scheduled quickly and take the time to walk through the report with you. Buying a home can be stressful, so it’s great to know he helped make the process a little easier. I appreciate your recommendation and your trust in our team.
Jesse Durham, Pillar to Post Home Inspectors
Matthew Overpeck3 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
If you’re looking for a knowledgeable, thorough, and trustworthy home inspector, I highly recommend Jonnie. I was more informed and felt at ease thanks to his great work. I couldn’t be more impressed or satisfied with his service. On top of all that, he was extremely friendly and reliable. Jonnie did a fantastic job from start to finish. With his extensive experience, it was clear he knew exactly what to look for, and his incredible attention to detail gave me complete confidence in his findings. He took the time to thoroughly explain everything during the inspection and provided very helpful input on potential issues and maintenance recommendations. I would recommend his service for any home purchase or issue.
Response from the owner · 3 months ago
Matthew, walking away informed and at ease, is exactly the outcome we strive for in every inspection, and it sounds like Jonnie delivered that and then some. We loved the chance to educate you about your new home. Thank you for the recommendation and for sharing such thoughtful feedback!
Jesse Durham, Pillar to Post Home Inspectors
