Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Pinegrove Remodeling & Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty96−0.4Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Pinegrove Remodeling & Restoration

Bartlett, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 13 kitchen remodeling contractors · 5.0★ from 53 Google reviews

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Report card

Percentile vs other kitchen remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pinegrove Remodeling & Restoration is better than 99% of kitchen remodeling contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pinegrove Remodeling & Restoration is better than 98% of kitchen remodeling contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pinegrove Remodeling & Restoration is better than 96% of kitchen remodeling contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pinegrove Remodeling & Restoration is better than 100% of kitchen remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pinegrove Remodeling & Restoration is better than 100% of kitchen remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pinegrove Remodeling & Restoration is better than —% of kitchen remodeling contractors.–
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Reviews for your job

Customers hired Pinegrove Remodeling & Restoration for 8 kinds of job.

Pinegrove Remodeling & Restoration for install flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Install flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 5 Google reviews tagged “Install flooring”

KelseyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isaac and his crews were great. I had water damage from a long slow leak under my sink and decided to get the whole bathroom retiled while the subfloor and studs needed reinforcement. Isaac has a design eye and cares about the quality of his work. He met with me and looked over a ridiculously thorough PowerPoint I…

Bathroom remodelingInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Clay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome job. Ethan went above and beyond. Kudos and great job.

Install flooring+ Professionalism
Jen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pinegrove Remodeling did an excellent job ripping out my parents’ ceramic tile flooring, grinding down the concrete, and laying their new laminate flooring. This was a BEAUTIFUL improvement in their home. Isaac is skilled, hardworking, and attentive to details. He strives for complete customer satisfaction. I highly recommend Pinegrove Remodeling.

Home renovationsInstall flooring+ Responsiveness+ Punctuality+ Quality
Terri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pinegrove Remodeling did a great job for me! I needed to keep the costs down so they were willing to use some materials that I already had. They pay attention to details. They installed bathroom flooring, replaced toilets, hung light fixtures, realigned cabinet doors and built shelving in closets. I would use them again in a heartbeat!

RemodelingInstall flooring+ Responsiveness+ Punctuality+ Quality
Wendy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I began using Pinegrove before they even had a name! Isaac and Ethan have done so many projects for me that I cannot even list them all. They have tackled major tasks replacing all of the can lights in the house with LED’s, screening in a porch, and painting rooms. They have also tackled much smaller projects like…

Furniture assemblyRemodelingFan installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tile work installation7—
Install flooring5—
Home renovations4—
Drywall repair4—
Remodeling4—
Paint indoors3—
Kitchen remodeling2—
Repair flooring2—

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