Experts Reviews · Company report
Pinnacle Pools and Landscape logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty64−3.6Momentum penalty80−2Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Pinnacle Pools and Landscape

Sacramento, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.8★ from 57 Google reviews

Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pinnacle Pools and Landscape is better than 79% of swimming pool installation services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pinnacle Pools and Landscape is better than 77% of swimming pool installation services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pinnacle Pools and Landscape is better than 64% of swimming pool installation services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pinnacle Pools and Landscape is better than 100% of swimming pool installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pinnacle Pools and Landscape is better than 80% of swimming pool installation services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pinnacle Pools and Landscape is better than 67% of swimming pool installation services.B
67

Reviews for your job

Customers hired Pinnacle Pools and Landscape for 6 kinds of job.

Pinnacle Pools and Landscape for custom swimming pool design

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom Swimming pool design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Custom Swimming pool design”

Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This review is way overdue, as my pool was finished some time near this past Christmas. All this time later, still so very glad we chose to go with Terry and Pinnacle Pools. I had a good feeling about Terry from the first interview and that impression was proved throughout. Great communication and hands on review…

Reasonable priceInground pool installationCustom Swimming pool designSwimming pool water feature construction
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an excellent experience with Pinnacle Pools for our new pool build. We interviewed several companies and Pinnacle’s representative, Jared, sealed the deal. Jared was extremely personable and patient in explaining the process, answering our questions, and tweaking the design to ensure it met our needs. He was…

Customer photo from Alex's reviewCustomer photo from Alex's reviewCustomer photo from Alex's reviewCustomer photo from Alex's review
Reasonable priceInground pool installationArtificial turf installationCustom Swimming pool design
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Pinnacle's work included a pool, concrete, and artificial turf. Overall, our pool turned out beautiful, and there were definitely some positives. The biggest positive was working with Jet. He was excellent throughout the design process and remained my primary point of contact during the project. He is personable,…

Customer photo from Nicholas's reviewCustomer photo from Nicholas's reviewCustomer photo from Nicholas's reviewCustomer photo from Nicholas's review
Reasonable priceInground pool installationArtificial turf installationCustom Swimming pool design
Jennifer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Terry and his crew created an oasis in a small space. He listened to our wants and needs, created a beautiful design and within days his crew was here and ready to begin. They had little to no space to work and get equipment in but the did and with ease. Terry was on site most days just checking on the progress and…

Reasonable priceInground pool installationCustom Swimming pool design
adham2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I did a a lot of research before selecting a pool company and I was very happy I chose Pinnacle Pools and Landscapes. Terry and Jet were really great to work with. They were always available to answer calls and questions. They were able to make our pool dreams come true. They work fast and efficiently. The pool came…

Great priceInground pool installationCustom Swimming pool design
Alfredo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is very responsible and profession and they have great knowledge on their services.

Custom Swimming pool design+ Professionalism
Carson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I hired Pinnacle Pools and landscape because they were very professional, honest and trust worthy. Terry came to take a look at my property and we talked about what I wanted done and how it could happen. He told me that we would be able to accomplish everything I wanted and explained everything step by step to…

Custom Swimming pool designLandscaping designLawn landscaping+ Responsiveness+ Quality+ Professionalism
Monica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work and very profesional! Highly recommend!

Custom Swimming pool designGardening servicesTree landscaping+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

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