Experts Reviews · Company report
Pinnacle Pools and Landscape logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty64−3.6Momentum penalty80−2Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Pinnacle Pools and Landscape

Sacramento, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.8★ from 57 Google reviews

Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pinnacle Pools and Landscape is better than 79% of swimming pool installation services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pinnacle Pools and Landscape is better than 77% of swimming pool installation services.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pinnacle Pools and Landscape is better than 64% of swimming pool installation services.B
64
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pinnacle Pools and Landscape is better than 100% of swimming pool installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pinnacle Pools and Landscape is better than 80% of swimming pool installation services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pinnacle Pools and Landscape is better than 67% of swimming pool installation services.B
67

Reviews for your job

Customers hired Pinnacle Pools and Landscape for 6 kinds of job.

Pinnacle Pools and Landscape for inground pool installation

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Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Inground pool installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Inground pool installation”

JamesLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We could not be happier or more satisfied with Pinnacle Pools and Landscape. Terry and Jet were on top of the project from the start. They were informative at every step. Our Pool is beautiful and meets all of our expectations. Besides the pool, the decking is fantastic! Thanks guys!!

Customer photo from James's review
Great priceInground pool installation
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

If you are thinking about putting in a swimming pool you need to talk to Pinnacle Pools! Not only were they the best price, they were the best at communicating with me the entire process. Jet, their Salesperson, was pleasure to work with. He is so patient and was always there to answer any of my questions! Our…

Great priceInground pool installationSwimming pool water feature maintenance
Micah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pinnacle pools is the best we had our pool installed. Terry was amazing, helpful, and even brought to our attention and overpayment. Would recommend vehicle pools to anybody getting inground, pool and landscape

Great priceInground pool installation
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This review is way overdue, as my pool was finished some time near this past Christmas. All this time later, still so very glad we chose to go with Terry and Pinnacle Pools. I had a good feeling about Terry from the first interview and that impression was proved throughout. Great communication and hands on review…

Reasonable priceInground pool installationCustom Swimming pool designSwimming pool water feature construction
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an excellent experience with Pinnacle Pools for our new pool build. We interviewed several companies and Pinnacle’s representative, Jared, sealed the deal. Jared was extremely personable and patient in explaining the process, answering our questions, and tweaking the design to ensure it met our needs. He was…

Customer photo from Alex's reviewCustomer photo from Alex's reviewCustomer photo from Alex's reviewCustomer photo from Alex's review
Reasonable priceInground pool installationArtificial turf installationCustom Swimming pool design
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Pinnacle's work included a pool, concrete, and artificial turf. Overall, our pool turned out beautiful, and there were definitely some positives. The biggest positive was working with Jet. He was excellent throughout the design process and remained my primary point of contact during the project. He is personable,…

Customer photo from Nicholas's reviewCustomer photo from Nicholas's reviewCustomer photo from Nicholas's reviewCustomer photo from Nicholas's review
Reasonable priceInground pool installationArtificial turf installationCustom Swimming pool design
Valentina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pinnacle Pool Company did a fantastic job!! We are happy with the pool and concrete work around the pool. We would highly recommend them.

Great priceInground pool installationSwimming pool water feature maintenance
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a great experience from start to finish. What stood out most was their speed, professionalism, and availability throughout the entire process. They kept the project moving efficiently without cutting corners, and communication was always clear and consistent. The team was organized, responsive, and easy to…

Great priceInground pool installationSwimming pool water feature maintenance
Jennifer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Terry and his crew created an oasis in a small space. He listened to our wants and needs, created a beautiful design and within days his crew was here and ready to begin. They had little to no space to work and get equipment in but the did and with ease. Terry was on site most days just checking on the progress and…

Reasonable priceInground pool installationCustom Swimming pool design
MoazamLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

We cannot thank Pinnacle Pool and Landscape enough for saving our backyard project. We were in a very stressful position with a half-finished fiberglass pool and spa hole in ground left behind by a previous contractor, but Pinnacle stepped in and handled everything with the utmost professionalism. Our designer and…

Reasonable priceInground pool installation
Malia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We interviewed multiple companies and are so pleased that we went with Pinnacle Pools. They have an in-house crew and the whole process was quite fast, as our pool was done in about 6 weeks once permits were approved. When we were stuck on design, they came up with an option that we completely loved and decided to…

Reasonable priceInground pool installation
Andy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We want to thank Jared and Pinnacle pools and landscape because of the top quality sales experience they provide. We got 4 other bids including the most well known ones in the area. The one with the most reviews were rude and never followed up with us, even asking what I did for a living. Other offers started very…

Great priceInground pool installation
adham2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I did a a lot of research before selecting a pool company and I was very happy I chose Pinnacle Pools and Landscapes. Terry and Jet were really great to work with. They were always available to answer calls and questions. They were able to make our pool dreams come true. They work fast and efficiently. The pool came…

Great priceInground pool installationCustom Swimming pool design
Alexandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

we are a few weeks post-construction and we are really enjoying our pool! it has completely transformed our backyard & we are so thrilled with the outcome. overall, pinnacle was easy to work with, fair, and super efficient. we started construction in the middle of their peak season and were swimming about a…

Inground pool installation
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From digging to swimming in 8 weeks!!! First and foremost, I would like to commend your team for their professionalism and expertise. From the initial consultation with Jet and Terry to the final installation, every crew member was knowledgeable, courteous, and truly a pleasure to work with. Jet & Terry took the…

Great priceInground pool installationSwimming pool water feature maintenance
Harmandeep2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently had our pool and hot tub built by Pinnacle Pools and Landscape, and the entire experience was excellent from start to finish. They completed our pool in just 3 weeks, which was impressive given the amount of work involved! Throughout the process, the team kept us well-informed and stayed on top of every…

Reasonable priceInground pool installation
Ram4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The work was completed within few weeks after the permit was obtained. I am extremely impressed with the quality of work, timing, and attention to details. Terry has lots of experience and personally supervises each and every task to ensure quality. I didn't have to spend much time on this large project. Terry has…

Driveway installationInground pool installationConcrete sidewalk building+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

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