Analyzing 5,563,8795.6M ReviewsFor 15,12315.1K Experts

Experts Reviews · Company report
Pinpoint Pest Control Co Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%77+11.5Craft & service 20%1+0.2Value 10%18+1.8Momentum 8%70+5.6Track record 7%67+4.7Accountability 5%16+0.8Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Pinpoint Pest Control Co Inc

San Marcos, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 704 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Pinpoint Pest Control Co Inc is better than 66% of wildlife removal services.B
66
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Pinpoint Pest Control Co Inc is better than 77% of wildlife removal services.B
77
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Pinpoint Pest Control Co Inc is better than 1% of wildlife removal services.F
1
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Pinpoint Pest Control Co Inc is better than 18% of wildlife removal services.F
18
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Pinpoint Pest Control Co Inc is better than 70% of wildlife removal services.B
70
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Pinpoint Pest Control Co Inc is better than 67% of wildlife removal services.B
67
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Pinpoint Pest Control Co Inc is better than 16% of wildlife removal services.F
16

Reviews for your job

Customers hired Pinpoint Pest Control Co Inc for 8 kinds of job.

Pinpoint Pest Control Co Inc for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Cockroach extermination”

S.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Michael was excellent. He was very professional and courteous. Most importantly, he was extremely thorough in his inspection and treatment. He was very knowledgeable and I feel confident he addressed the issue. I’d gone through two other companies and it wasn’t until Pinpoint that finally took care of my problem. Thank you!!

Paid $200+Reasonable priceCockroach extermination
LeighLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very nice, great communicator professional, easy to understand. Give us some options and willing to work with us on details so overall very happy.

Cockroach extermination
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Pinpoint has excellent customer service. Services were clearly explained; no hard sell. Nathan the technician did a great job treating my property for pests.

Paid $200+Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Maurice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tyler was very knowledgeable and described all the services in detail that could address our problem.

Great priceCockroach extermination
Hannes7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and explanation of all the actions taken.

Paid $200+Reasonable priceCockroach extermination
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Michael and Pinpoint are great. Easy to work with, super knowledgeable and true professionals. Thanks!

Rodent exterminationCockroach extermination
Eva-Lynn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Kind, courteous and knowledgeable.

Cockroach extermination
Beverly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Efficient & job well done

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Price

$124+22% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination64$71–$246
Rodent extermination62$63–$282
Spider extermination59$53–$133
Bug & insect extermination38$67–$133
General pest inspection36$61–$126
Termite inspection13$72–$371
Hornet & wasp extermination11$66–$184
Cockroach extermination8$71–$214

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