Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
Pitt Pro Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Pitt Pro Auto Service

Penn Hills, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 76 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pitt Pro Auto Service is better than 96% of auto repair shops.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pitt Pro Auto Service is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pitt Pro Auto Service is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pitt Pro Auto Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pitt Pro Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pitt Pro Auto Service is better than —% of auto repair shops.–
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Reviews for your job

Customers hired Pitt Pro Auto Service for 8 kinds of job.

Pitt Pro Auto Service for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Oil change”

James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

It is a pleasure to write a review for Pitt Pro Auto and for Aziz. I can honestly say that the quality of work, level of care, and efficiency of the service I received here is unmatched by any auto service I've interacted with in my life. I thought that my 2013 Prius was cooked. The dealership I brought it to…

Great priceTiresBrakesBrake service & repair
SafeTrips1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best of the best. Aziz knows what’s up when it comes to car maintenance. We send all our fleet to his shop when needed. Love dealing with him.

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
IAMPRINCE1081 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely a beast and can fix anything and he knows what he’s doing. I definitely recommend them

Air & cabin filter replacementExhaustTires
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I own a 2012 Toyota Prius and since I found out about Pitt Pro Auto Service I have not taken my car anywhere else to be serviced. Aziz the owner is extremely knowledgeable about the Toyota Prius and can provide any service I might need for my car. Aziz is also totally trustworthy and genuinely a good person. Pitt…

Reasonable priceAir & cabin filter replacementExhaustTires
RobertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was very reasonable and he saved mi alot of Money. Very honest mechanic which is a rare find these days

Air & cabin filter replacementBrake service & repairBrakes
Alexandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Aziz is great, very professional and affordable. My car is always done faster than any other shop I've taken my car to. He will also take the time to show you exactly what was wrong and what he did to fix it when you go pick it up. I recommend every one I know to go to him.

Auto engine diagnosticOil changeService not listed
Cordell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Aziz is the best mechanic I know!!! His expertise is beyond what most car technicians can comprehend. If you’re looking for a cheap and fair repairman. I would personally recommend Pitt Pro Auto Services.

Brake service & repairBrakesOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 81%Reasonable 19%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tires16—
Brakes14—
Steering & suspension repair12—
Brake service & repair10—
Air & cabin filter replacement10—
Electrical9—
Exhaust9—
Oil change7—

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