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Pixel Window Cleaning Service

Window cleaning service · Pensacola, FL · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%89+23.2Value 15%95+14.5Craft & service penalty97−0.3Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 50 commercial cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 49%
4.9 ★★★★★ 30 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Jun 2026latest review

Pixel Window Cleaning Service at a glance

Google reviewers rate Pixel Window Cleaning Service 4.9 out of 5 based on 30 reviews, with the owner responding to 70 percent of feedback. Customers frequently highlight punctuality, professional communication, and affordable pricing for window cleaning, pressure washing, and deck services. Recurring themes include detailed work, streak-free results, and quick response times, while no common criticisms appear in the provided excerpts.

  • Google rating: 4.9 out of 5 from 30 reviews (97% five-star).
  • Reviews on this page: 30 Google reviews (29 with written comments).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: June 10, 2026.
  • Service: Commercial Cleaning Service serving Pensacola, Florida.

Data from Google, last updated November 4, 2026.

Score profile vs other commercial cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction90Reliability89Craft & service97Value95Momentum100Replies to reviews–Satisfaction: 90 (median 91)Reliability: 89 (median 89)Craft & service: 97 (median 98)Value: 95 (median 96)Momentum: 100 (median 100)
This companyCommercial Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pixel Window Cleaning Service: 90/100 on this factor. Category median: 91.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pixel Window Cleaning Service: 89/100 on this factor. Category median: 89.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pixel Window Cleaning Service: 97/100 on this factor. Category median: 98.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pixel Window Cleaning Service: 95/100 on this factor. Category median: 96.A
95
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pixel Window Cleaning Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 70.–
–

Bar = this company · dark tick = category median.

Star ratings

30 Google reviews we collected

  • 5 stars2997%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 29 written reviews

  • Praise60100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1423%
  • Staff & attitude1423%
  • Would recommend1118%
  • Speed & response1017%
  • Price & value610%
  • Communication35%
  • Honesty & trust23%

What customers talk about

We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Carlos and his assistant did an OUTSTANDING job on our home.”
  • “Carlos was very professional and did an amazing job!”
  • “We definitely recommend Pixel and will call Carlos again!”
  • “Carlos arrived promptly & got right to work on my grimy windows.”
  • “Shiny, bright & clean at an extremely affordable price!”
  • “Extremely easy to work with, book the appointment, showed up on time and was fast and efficient in performing the service.”
  • “Reliable, dependable, professional, and excellent results.”

People customers mention

  • Carlos 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pixel Window Cleaning Service for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Carlos and his assistant did an OUTSTANDING job on our home. The windows are well over 15’ from the ground and Carlos took his time and did an amazing job. He has a great eye for detail. We setup a reoccurring service and I could not be happier!! Thank you Carlos!

Bridgett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Carlos was very professional and did an amazing job! The windows are perfection. I will definitely be recommending this company to friends and family.

EJ13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you're looking for quality service and great customer service ask for Mr. Walker!

Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Carlos arrived promptly & got right to work on my grimy windows. The results are so beautiful that my whole house looks like it got a facelift!! Shiny, bright & clean at an extremely affordable price! Thanks again.

Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My windows look so, so amazing!! Carlos came highly recommended. Cleaning my windows is something I've been wanting to do for a while and finally scheduled it! Carlos is very knowledgeable on the cleaning techniques that made each window absolutely beautiful! He is very professional. My clean and clear windows are…

Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carlos was fantastic cleaning my windows Here the day after I called for an appointment My windows sparkle Thank you

Photos

Customer reviews

4.9 ★★★★★ 30 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sam Floyd3 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carlos and his assistant did an OUTSTANDING job on our home. The windows are well over 15’ from the ground and Carlos took his time and did an amazing job. He has a great eye for detail. We setup a reoccurring service and I could not be happier!! Thank you Carlos!

Bridgett Barnes2 reviewsTotal number of Google reviews Bridgett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carlos was very professional and did an amazing job! The windows are perfection. I will definitely be recommending this company to friends and family.

EJ Oquendo13 reviewsTotal number of Google reviews EJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you're looking for quality service and great customer service ask for Mr. Walker!

Linda Jeffcott7 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carlos arrived promptly & got right to work on my grimy windows. The results are so beautiful that my whole house looks like it got a facelift!! Shiny, bright & clean at an extremely affordable price! Thanks again.

Whitney White3 reviewsTotal number of Google reviews Whitney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always on time & does a great job! Nice & professional.

Laura Swann8 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My windows look so, so amazing!! Carlos came highly recommended. Cleaning my windows is something I've been wanting to do for a while and finally scheduled it! Carlos is very knowledgeable on the cleaning techniques that made each window absolutely beautiful! He is very professional. My clean and clear windows are bringing me so much joy. I highly recommend Pixel Window Cleaning Service. Give him a call today!

Kathy Charles8 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carlos was fantastic cleaning my windows Here the day after I called for an appointment My windows sparkle Thank you

Response from the owner · 3 years ago

It was our pleasure Kathy! Thanks

Cara Lombardo7 reviewsTotal number of Google reviews Cara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pixel window cleaning company did an outstanding job on my home! Extremely easy to work with, book the appointment, showed up on time and was fast and efficient in performing the service. Highly, highly recommend this company!

Jeff DearthLocal Guide · 12 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pixel Window Cleaning Service did a beautiful job cleaning all our windows at Cannon Automotive. We have very large windows and it would take going over them several times to get them streak-free. The equipment and products that Pixel uses are excellent and quickly cleaned the windows without any streaks. We also liked the soft bristle brushes that they use that clean gently without scratching the glass. It's an excellent value to have them come out for a monthly service. Thank you!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Window washing
Melanie NicholsLocal Guide · 33 reviewsTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an OUTSTANDING job taking care of my 120 year old antique glass windows on my three-story home. Carlos cleaned over 46 windows and they've never looked better. I really appreciate the quality, soft bristle brushes that he uses. Thank you for a great job at a very affordable price!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Window washing
Response from the owner · 3 years ago

We appreciate your business!

Pixel Window Cleaning Service on Google Maps →

Business details