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Planet Haulers Junk Removal

Junk removal service · Norwalk, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#113 of 280 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 60%
5.0 ★★★★★ 153 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
81%reviews answered by the owner
Nov 2026latest review

Planet Haulers Junk Removal at a glance

Planet Haulers Junk Removal holds a 5.0 rating from 153 reviews, with the owner responding to 81% of them. Customers frequently cite punctuality, including same-day service, and efficient handling of items like furniture, appliances, and construction waste. Reviewers also highlight reasonable pricing, professional communication, and thorough cleanup after removal. No common criticisms appear in the provided excerpts, which consist entirely of five-star feedback.

  • Google rating: 5.0 out of 5 from 153 reviews (99% five-star).
  • Reviews on this page: 153 Google reviews (129 with written comments, 11 with photos).
  • Owner responses: the business replied to 81% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Junk Removal serving Norwalk, California.

Data from Google, last updated November 6, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction99Reliability99Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 99 (median 98)Reliability: 99 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
Planet Haulers Junk RemovalJunk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Planet Haulers Junk Removal: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Planet Haulers Junk Removal: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Planet Haulers Junk Removal: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Planet Haulers Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Planet Haulers Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–

Bar = this company · dark tick = category median.

Star ratings

153 Google reviews we collected

  • 5 stars15299%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 129 written reviews

  • Praise309100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response7926%
  • Staff & attitude6922%
  • Would recommend5819%
  • Quality & results4314%
  • Price & value3712%
  • Communication165%
  • Honesty & trust72%

What customers talk about

We read 129 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I called them right away coz we were looking for a junk removal company that day and they came on the same day and did the junk removal very fast and organized.”
  • “Best service Alex was very helpful and reasonable prices l!”
  • “I would totally recommend them and 100% vouch for how good they are!”
  • “Great service, recommend for all junk removal in Orange County, CA”
  • “They were super professional, worked quickly and are super affordable.”
  • “Alex was awesome - easy to work with, made this whole process so incredibly easy - great company to work with!”
  • “The team was professional, dependable, and showed up ready to work hard.”

People customers mention

  • Alex 24 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Planet Haulers Junk Removal for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

RyanLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I called them right away coz we were looking for a junk removal company that day and they came on the same day and did the junk removal very fast and organized. I recommend them for junk removal company.

Customer photo from Ryan's review
Soph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

AMAZING JUNK REMOVAL SERVICE!!! I reached out to Alex via email about scheduling a removal service, and he was very prompt in responding to my inquiry! It was super easy to set up a date and time, and they were so fast at removing everything from my apartment! They made the whole process super easy and stress-free.…

RaxceLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Got a 2-piece sectional couch removed from my apartment. Quick and easy, highly recommend them!

VanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐⭐⭐⭐⭐ Wonderful experience from start to finish! Very professional, friendly, and reliable. The whole process was smooth and easy, and the service was excellent. I really appreciate how quickly and efficiently everything was handled. I would definitely recommend this place to anyone looking for dependable and professional junk removal service.

Isaiah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great junk removal service. Cleaned out my garage in a timely manner. Very professional I would highly recommend!

Brent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

No fuss, fast, and fairly priced junk removal with white glove service. I had a bunch of construction waste from various projects around the house and a refrigerator. Called in Planet Haulers, they came out in a couple of hours, and got everything disposed of within 30 minutes. Workers were friendly and they even…

Photos

Customer reviews

5.0 ★★★★★ 153 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ryan Del RosarioLocal Guide · 5 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called them right away coz we were looking for a junk removal company that day and they came on the same day and did the junk removal very fast and organized. I recommend them for junk removal company.

Soph Rosenberg2 reviewsTotal number of Google reviews Soph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

AMAZING JUNK REMOVAL SERVICE!!! I reached out to Alex via email about scheduling a removal service, and he was very prompt in responding to my inquiry! It was super easy to set up a date and time, and they were so fast at removing everything from my apartment! They made the whole process super easy and stress-free. I would totally recommend them and 100% vouch for how good they are! 😊

Response from the owner · a month ago

What a great review to read, Soph. We're happy the scheduling came together quickly and that clearing out your apartment felt easy and stress-free. Fast responses and efficient pickups are what we strive for on every job, so it's wonderful to know it showed. Call us again if you ever need cleanout services in Irvine, CA, Garden Grove, CA, and nearby areas.

Raxce Eclar (Ace)Local Guide · 23 reviewsTotal number of Google reviews Raxce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got a 2-piece sectional couch removed from my apartment. Quick and easy, highly recommend them!

Response from the owner · a month ago

Thank you so much, Ace. We're glad the sectional removal was quick and easy for you, and we appreciate you recommending Planet Haulers Junk Removal. Call us again if you ever need junk removal services in Irvine, CA, Garden Grove, CA, and nearby areas.

Van VoLocal Guide · 12 reviewsTotal number of Google reviews Van has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ Wonderful experience from start to finish! Very professional, friendly, and reliable. The whole process was smooth and easy, and the service was excellent. I really appreciate how quickly and efficiently everything was handled. I would definitely recommend this place to anyone looking for dependable and professional junk removal service.

Response from the owner · a month ago

Thank you, Van. Reliability and efficiency are what we aim for on every job, so it is rewarding to hear the process felt smooth throughout. Your recommendation is much appreciated by the team at Planet Haulers Junk Removal.

Jose Lopez Ps45 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best service Alex was very helpful and reasonable prices l!!! A++++

Response from the owner · 2 months ago

Thank you, Jose, for the A++++ rating. We're glad that we provided helpful service at a fair price, and we appreciate you taking the time to share your experience.

Isaiah roa246 reviewsTotal number of Google reviews Isaiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great junk removal service. Cleaned out my garage in a timely manner. Very professional I would highly recommend!

Response from the owner · 2 months ago

Thank you, Isaiah, for the thoughtful review. We're glad our team could clear out your garage promptly and professionally, and we appreciate your recommendation.

Ryan burner2 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, recommend for all junk removal in Orange County, CA

Response from the owner · 2 months ago

Thank you, Ryan, for the recommendation. We're glad you were happy with our junk removal service and appreciate you sharing your experience with others in Orange County.

Brent Tran4 reviewsTotal number of Google reviews Brent has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No fuss, fast, and fairly priced junk removal with white glove service. I had a bunch of construction waste from various projects around the house and a refrigerator. Called in Planet Haulers, they came out in a couple of hours, and got everything disposed of within 30 minutes. Workers were friendly and they even cleaned up after themselves. Love to work with companies like this.

Response from the owner · 5 months ago

Thank you, Brent! We’re glad you had a great experience with our junk removal service. We appreciate your support and look forward to helping you again!

Ramandeep KaurLocal Guide · 12 reviewsTotal number of Google reviews Ramandeep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shout out to Planet Haulers for helping me out. They were super professional, worked quickly and are super affordable. I recently bought a place and had old appliances that needed to be uninstalled and hauled away so I can install my new appliances. I called Alex and his team and they showed up 2 days later. Thank you Alex and team for your help!

Response from the owner · 5 months ago

Thank you, Ramandeep. We’re glad our junk removal service helped remove your old appliances quickly and professionally. We appreciate your support.

Danny H3 reviewsTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Planet Haulers was fantastic from start to finish. The entire process was quick, easy, and completely hassle-free. The team was professional, dependable, and showed up ready to work hard. They got the job done efficiently without cutting corners, and their pricing was very reasonable compared to others we looked at. It’s rare to find a company that combines great service, reliability, and affordability so well. Highly recommend Planet Haulers if you want hardworking guys who do a great job without any stress or headaches.

Response from the owner · 5 months ago

Thank you, Danny. We’re glad our junk removal service made the process quick, easy, and hassle free. We appreciate your recommendation and support.

Planet Haulers Junk Removal on Google Maps →

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